Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,776
chart
#352
All reviews
Review RSS Feed
Nov. 2, 2024
Hana was the best assistance I got, quick and effective support. Really recommended.
Oct. 31, 2024
I've had this app for abut a year and its been great since day 1. I've recently had to reach out to customer support and Audrey was amazing. She was very helpful and super efficient.
Oct. 31, 2024
A big shout out to Emily & the rest of the customer service team for going above and beyond and always helping me. I am un-experienced with coding and this is something they were happy to help me with. Highly recommend!
Oct. 30, 2024
Great service! Easy to use! Customer service is exceptional! Hana is attentive and here to help! She is such a fast replier and understands everything I want for my FAQ page. She goes above and beyond to help fix certain problems for me! Highly Recommend the app!
Store
My Store
Using app
6 days
Oct. 30, 2024
great customer service. specially Emily helped me a lot getting familiar with the app. great app, recommended!
Oct. 29, 2024
Amazing support Hana helped me throught the process of some issues i had she was calm, clear and supportive with me i'm very gratefil with her and her support 100/10
Oct. 29, 2024
Audrey and Raymond were great! They really help me for all the things and was very responsive. Really appreciate!! Great customer service. 5 stars*****
Oct. 28, 2024
Today marks my first day using this app, and I’m already impressed! The live chat feature is fantastic for providing instant customer support, making it easier to engage visitors and encourage sales. Setting up the FAQs hub was a breeze, and it’s great for helping customers find answers on their own without waiting for a response. The chat widget customization is straightforward, letting me match it to my brand in just a few clicks. I’ve also tried the order tracking feature, which seems really convenient for letting customers check their order status on the go. I have to mention the outstanding customer support I’ve received so far. Hana and Damian have been incredibly helpful, guiding me through the setup process and answering all my questions promptly. Their support has made my first day using the app a great experience. So far, I’m really pleased with the app and look forward to seeing how it continues to improve my store’s customer service!
Oct. 28, 2024
I had an excellent experience with Sonny from the Chatty app support team! He was incredibly responsive and quickly helped me understand how the app works. Sonny provided clear, step-by-step instructions with helpful screenshots and arrows, making everything super easy to follow. His explanations were concise yet thorough, and I felt fully supported throughout. Fantastic service—thank you, Sonny!
Oct. 26, 2024
The customer support team has been nothing but impeccable, especially Hana, she's Always going above and beyond to assist with any questions or issues.
Oct. 25, 2024
I’ve been using the free version of Chatty for my Shopify store, and it has been fantastic! The app is user-friendly and what truly sets Chatty apart is their exceptional support team — they’re quick, helpful, and go above and beyond to resolve any issues. Highly recommend it for anyone looking to enhance customer support!
Oct. 25, 2024
Hana from the support team was very helpful and responsive. Amazing service
Oct. 25, 2024
Hana helped me solve the FAQ icon problem. She was very nice. I am very grateful.
Using app
About 2 hours
Total reviews
4
Average rating
5.0