Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,641
chart
#396
All reviews
Review RSS Feed
Sept. 5, 2024
The app is incredibly user-friendly, and the support team is top-notch! Huge shoutout to Damian for the fantastic help. Definitely a 5-star experience!
Sept. 5, 2024
great app. cant believe it is free. mia is super helpful and all the codding system(the people who help changing special request). have no words - a m a z i n g!
Sept. 4, 2024
I needed some help with the live chat, and I was connected with Tiana. What a fantastic experience! Tiana was incredibly friendly, patient, and professional. She took the time to really listen to my questions and made sure I fully understood what I needed to do. She even went above and beyond to ensure everything was working perfectly. Thanks to Tiana, my issue was quickly resolved, and I truly felt valued as a customer. If I ever need assistance again in the future, I hope I'm connected with her. Absolutely a five-star experience!
Sept. 4, 2024
I installed the app because I wanted the contact function. I didn't know how to use it and asked Lydia in support. It only took me a few minutes to figure it out. Very good support. Thank you.
Sept. 3, 2024
5 stars! Tiana has been a huge help, helping me to show FAQs in the widget very quickly! Feel reliable for the services she provided.
Sept. 3, 2024
Really great help. Got back to me quickly and made sure my problem was handle correctly. Thank you.
Sept. 3, 2024
Eines der besten Tools. Unschlagbarer Kundenservice. Jasmin ist wirklich eine der besten Kundenberaterinen.
Sept. 3, 2024
Since Shopify's own inbox function is relatively limited, I found this app. It brings me many functions. And the setting is very simple. During the use, Hana and Toby helped me solve the incompatibility problem between the app and the template. In short, if you also need online customer service, you can consider this app
Sept. 3, 2024
Using the Livechat & Helpdesk app has been a game-changer for our customer support. Alyssa and Audrey have been incredibly helpful in fixing some of our customizations, making it easier to manage multiple channels like WhatsApp, Messenger, Instagram, emails, and calls, all in one place. The integration is seamless, and it has significantly improved our team's efficiency. Highly recommend it!
Sept. 3, 2024
The support desk is really helpfull, and answers quickly. Thank you Tiana.
Sept. 2, 2024
I had a fantastic experience using the Chatty. The interface is incredibly clean and user-friendly, making it easy to set up and navigate. The support team, especially Charles, was amazing. They responded quickly and resolved a minor hiccup I encountered with little effort on my part. Highly recommend this app for its seamless functionality and outstanding customer service.
Sept. 2, 2024
I would give NO stars if I could! I had a page on my website and then it was gone because the app wasn't working properly. Now my website looks like a mess bc this dumb app! Stay away do NOT download this!
Hi The Golden Bros's Store Owner, This is Liz from the Chatty Support Team. I wanted to follow up on the recent issue you encountered with the FAQ page on your website. I’m really sorry for the inconvenience this caused and understand how frustrating it must have been. Our technical team has fixed the issue, and your FAQ page should now be displaying correctly. Please check your website to confirm that everything is back to normal. If you notice anything still not working as expected, please let us know, and we'll address it immediately. We genuinely appreciate your feedback, as it helps us improve our app and service. If there's anything else we can assist you with, feel free to reach out at any time. Thank you for your patience and understanding. Best regards, Liz
Sept. 2, 2024
The app works great, but there are two key features that would significantly enhance its functionality: Google Analytics Integration: The ability to track conversations as conversions in Google Analytics is crucial for any business running campaigns. This feature is essential for measuring the app's impact on our marketing efforts. reCAPTCHA Support: Implementing a reCAPTCHA feature to prevent bots from easily contacting businesses through the chat is vital for maintaining the quality of interactions. We received excellent assistance and support from Kevin when we reached out about the second point. His help was much appreciated.
Sept. 2, 2024
This app is unbelievable! Retailers around the world, take advantage! I want to thank Hanah, who provided me with excellent installation support! It’s all free, everyone!
Store
Minha loja
Using app
36 minutes
Sept. 2, 2024
Nice app, it helped me a lot to communicate with customers and even I got an order viatapp. There are many options, so you dont have to be always online. Very good for a small, boutique companies but also capable of working with big companies as well.
Sept. 2, 2024
I like this software not only because of its powerful functions, but also because their technical team helped me solve many problems!