Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
Feedback
1,796
Reviews
Chart
#165
Shopify

All reviews

5 / 5 Share
Sept. 8, 2024

i wish i could leave a 10 star review, best app in the market. Customer service is amazing, support is brilliant. They are the best Audrey and Anivia thank you

Store Using app Total reviews Average rating
cyberskincare About 3 hours 1 5.0
4 / 5 Share
Sept. 8, 2024

Hana is a great support!

Store Using app Total reviews Average rating
Not Boring 7 months 1 4.0
5 / 5 Share
Sept. 8, 2024

I recently implemented Chatty for our online store and I'm thoroughly impressed. The app is intuitive, feature-rich, and has significantly improved our customer interactions. What truly stands out is the exceptional customer support, particularly from Audrey. Her assistance during setup was invaluable - prompt, clear, and always helpful. Audrey's expertise and patience made the implementation process smooth and stress-free.

Store Using app Total reviews Average rating
P for Pawsome About 2 hours 1 5.0
5 / 5 Share
Sept. 7, 2024

Chatty has been a game-changer for my store! The app is user-friendly, and the automated chat features have significantly boosted customer engagement and sales. It’s easy to set up, and the customization options make it a perfect fit for any brand. Highly recommend for anyone looking to enhance their Shopify store!

Store Using app Total reviews Average rating
Raja Rani Products About 2 hours 5 5.0
5 / 5 Share
Sept. 6, 2024

I installed it because I liked the ability to choose whether or not to display the chat, the menu in the chat, the ability to extract and display only the frequently asked questions that I wanted to address, and the ability to search within the chat. Support was prompt and helpful when I had problems. (Thanks Audrey and William!) ) I am very happy with the quality of the software. It's a very good app. I recommend this app.

Store Using app Total reviews Average rating
BAROBARO 1 day 2 5.0
5 / 5 Share
Sept. 6, 2024

Support is superfast and really helpful i give them 5* Thanks for your help Hana

Store Using app Total reviews Average rating
Mesélő Ajándékok 5 months 5 5.0
5 / 5 Share
Sept. 6, 2024

Very Quick Response by Hana

Store Using app Total reviews Average rating
My Store 10 days
5 / 5 Share
Sept. 5, 2024

The app is incredibly user-friendly, and the support team is top-notch! Huge shoutout to Damian for the fantastic help. Definitely a 5-star experience!

Store Using app Total reviews Average rating
Fabulous50s 3 days 2 5.0
5 / 5 Share
Sept. 5, 2024

great app. cant believe it is free. mia is super helpful and all the codding system(the people who help changing special request). have no words - a m a z i n g!

Store Using app Total reviews Average rating
audiox 1 day 6 4.8
5 / 5 Share
Sept. 3, 2024

5 stars! Tiana has been a huge help, helping me to show FAQs in the widget very quickly! Feel reliable for the services she provided.

Store Using app Total reviews Average rating
FINTISO 22 days 1 5.0
5 / 5 Share
Sept. 3, 2024

Eines der besten Tools. Unschlagbarer Kundenservice. Jasmin ist wirklich eine der besten Kundenberaterinen.

Store Using app Total reviews Average rating
BenzoDesign 44 minutes 4 5.0
5 / 5 Share
Sept. 3, 2024

Since Shopify's own inbox function is relatively limited, I found this app. It brings me many functions. And the setting is very simple. During the use, Hana and Toby helped me solve the incompatibility problem between the app and the template. In short, if you also need online customer service, you can consider this app

Store Using app Total reviews Average rating
pack all (Japan) About 7 hours 3 5.0
5 / 5 Share
Sept. 3, 2024

Using the Livechat & Helpdesk app has been a game-changer for our customer support. Alyssa and Audrey have been incredibly helpful in fixing some of our customizations, making it easier to manage multiple channels like WhatsApp, Messenger, Instagram, emails, and calls, all in one place. The integration is seamless, and it has significantly improved our team's efficiency. Highly recommend it!

Store Using app Total reviews Average rating
Basel Watch Shop 5 days 6 4.3
5 / 5 Share
Sept. 2, 2024

I had a fantastic experience using the Chatty. The interface is incredibly clean and user-friendly, making it easy to set up and navigate. The support team, especially Charles, was amazing. They responded quickly and resolved a minor hiccup I encountered with little effort on my part. Highly recommend this app for its seamless functionality and outstanding customer service.

Store Using app Total reviews Average rating
Epic IDs About 6 hours 4 3.8
1 / 5 Share
Sept. 2, 2024

I would give NO stars if I could! I had a page on my website and then it was gone because the app wasn't working properly. Now my website looks like a mess bc this dumb app! Stay away do NOT download this!

Store Using app Total reviews Average rating
The Golden Bros 5 months 1 1.0
Developer Reply

Hi The Golden Bros's Store Owner, This is Liz from the Chatty Support Team. I wanted to follow up on the recent issue you encountered with the FAQ page on your website. I’m really sorry for the inconvenience this caused and understand how frustrating it must have been. Our technical team has fixed the issue, and your FAQ page should now be displaying correctly. Please check your website to confirm that everything is back to normal. If you notice anything still not working as expected, please let us know, and we'll address it immediately. We genuinely appreciate your feedback, as it helps us improve our app and service. If there's anything else we can assist you with, feel free to reach out at any time. Thank you for your patience and understanding. Best regards, Liz

5 / 5 Share
Sept. 2, 2024

The app works great, but there are two key features that would significantly enhance its functionality: Google Analytics Integration: The ability to track conversations as conversions in Google Analytics is crucial for any business running campaigns. This feature is essential for measuring the app's impact on our marketing efforts. reCAPTCHA Support: Implementing a reCAPTCHA feature to prevent bots from easily contacting businesses through the chat is vital for maintaining the quality of interactions. We received excellent assistance and support from Kevin when we reached out about the second point. His help was much appreciated.

Store Using app Total reviews Average rating
OrthoPaws LLC 14 days 2 5.0
5 / 5 Share
Sept. 2, 2024

This app is unbelievable! Retailers around the world, take advantage! I want to thank Hanah, who provided me with excellent installation support! It’s all free, everyone!

Store Using app Total reviews Average rating
Minha loja 36 minutes
5 / 5 Share
Sept. 2, 2024

Nice app, it helped me a lot to communicate with customers and even I got an order viatapp. There are many options, so you dont have to be always online. Very good for a small, boutique companies but also capable of working with big companies as well.

Store Using app Total reviews Average rating
KAIMAKK 25 days 1 5.0
5 / 5 Share
Sept. 2, 2024

Great help from Hana

Store Using app Total reviews Average rating
Pebbel 15 minutes 2 5.0
5 / 5 Share
Sept. 1, 2024

I’ve just begun using this app, and I’m thrilled with how it’s going so far. The interface is user-friendly, and the features are perfectly suited for managing my online store. At first, I had a few questions, but Prakash from the support team was fantastic. He answered all my questions quickly and efficiently, making the entire experience smooth and hassle-free.

Store Using app Total reviews Average rating
Paraenzi 38 minutes 4 5.0
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