Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI chat, livechat & helpdesk: AI chatbot inbox for sales...
Rating
4.9
Feedback
1,889
Reviews
Chart
#203
Shopify

All reviews

5 / 5 Share
Sept. 2, 2024

The app works great, but there are two key features that would significantly enhance its functionality: Google Analytics Integration: The ability to track conversations as conversions in Google Analytics is crucial for any business running campaigns. This feature is essential for measuring the app's impact on our marketing efforts. reCAPTCHA Support: Implementing a reCAPTCHA feature to prevent bots from easily contacting businesses through the chat is vital for maintaining the quality of interactions. We received excellent assistance and support from Kevin when we reached out about the second point. His help was much appreciated.

Store Using app Total reviews Average rating
OrthoPaws LLC 14 days 2 5.0
5 / 5 Share
Sept. 2, 2024

This app is unbelievable! Retailers around the world, take advantage! I want to thank Hanah, who provided me with excellent installation support! It’s all free, everyone!

Store Using app Total reviews Average rating
Minha loja 36 minutes — —
5 / 5 Share
Sept. 2, 2024

Nice app, it helped me a lot to communicate with customers and even I got an order viatapp. There are many options, so you dont have to be always online. Very good for a small, boutique companies but also capable of working with big companies as well.

Store Using app Total reviews Average rating
KAIMAKK 25 days 1 5.0
5 / 5 Share
Sept. 2, 2024

Great help from Hana

Store Using app Total reviews Average rating
Pebbel 15 minutes 2 5.0
5 / 5 Share
Sept. 1, 2024

Good support from Emily and nice app for now

Store Using app Total reviews Average rating
Noryto About 2 hours 4 5.0
5 / 5 Share
Aug. 31, 2024

Very useful, and the help is timely

Store Using app Total reviews Average rating
STYLE NEW STAR About 24 hours 8 5.0
5 / 5 Share
Aug. 29, 2024

Amazign App helped a lot. Lydia from the support was amazing. Helped me perfectly with every question

Store Using app Total reviews Average rating
Emils Jewellery About 12 hours 2 5.0
5 / 5 Share
Aug. 28, 2024

Hana was super helpful throughout the installation process, helping with a lot of the backend development. Great app. 10/10

Store Using app Total reviews Average rating
thehamsterhotel 15 days 2 5.0
4 / 5 Share
Aug. 28, 2024

Needed help to solve some little issues with the app and the Customer Support team was amazing. Very quick and solved everything. More, Tiana and Maison helped us customizing some things at our page in a couple of minutes. They work very well!

Store Using app Total reviews Average rating
Queen V 2 days 2 4.5
5 / 5 Share
Aug. 28, 2024

Great service! Chatty Live Chat is easy to integrate and works fantastically. The customer service, especially Hana, is exceptionally helpful and responds quickly. Definitely a recommendation!

Store Using app Total reviews Average rating
EroticToyz About 1 month 4 5.0
5 / 5 Share
Aug. 28, 2024

My experience with Chatty: Livechat Helpdesk, FAQ was excellent. The company is very friendly and helpful. If something goes wrong, they fix it right away with no hassle. A special thanks to Hana for the great support and quick service!

Store Using app Total reviews Average rating
Fashionape About 13 hours 2 5.0
5 / 5 Share
Aug. 28, 2024

Store Using app Total reviews Average rating
Kompozit 1 day 2 5.0
4 / 5 Share
Aug. 28, 2024

Tiana is so helpful and assist immediately for every questions i asked. So far, the app is good to use.

Store Using app Total reviews Average rating
iHYGGE About 1 hour 4 4.8
5 / 5 Share
Aug. 27, 2024

Great App. Hana was quick to help me with unlocking features and errors. Would highly recommend.

Store Using app Total reviews Average rating
VOESH New York 11 days 2 5.0
5 / 5 Share
Aug. 27, 2024

Loved the tech support, on prompt and to the point solution. Great app to get customer interaction. Shoutout to Tiana for consistently delivering exceptional customer service!

Store Using app Total reviews Average rating
Armerado 20 days 1 5.0
5 / 5 Share
Aug. 26, 2024

NICE APP, NICE SERVICE

Store Using app Total reviews Average rating
cozyor About 3 hours 4 5.0
4 / 5 Share
Aug. 26, 2024

A rather intuitive and well-designed application, with responsive and friendly customer service (thanks Hana!). The chat functions are very interesting, and the FAQs are easy to build and integrate into our store. A few technical instabilities were quickly corrected by the teams, and the features planned in their roadmaps are very appealing. We'd like to see even more customization possibilities, but the result is already very cool.

Store Using app Total reviews Average rating
Moustikill About 1 month 1 4.0
5 / 5 Share
Aug. 26, 2024

Customer service is excellent. Had an issue with some text not updating, and Lydia fixed it in under a minute. It was a simple settings edit tweak, not an app functionality problem.

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 26, 2024

Highly recommended. Great Support Services:)

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 26, 2024

I just began setting up my FAQ and ran into an issue I couldn't figure out. I used their handy chat to ask for help and Hana fixed the problem within seconds and also removed the FAQ limit. I am SO impressed! Wow!

Store Using app Total reviews Average rating
Diana West LactForms 35 minutes 7 4.6
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