All reviews

Rating Breakdown

  • 5
    93% (1,532 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,533)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2024

I've found this app to be super helpful and the support friendly responsive and will help you customise or fix anything very quickly. I needed a little customisation and it was done without hesitation in minutes. Alyssa has been great. The app works really well and there's lots of settings so it makes good for easy FAQ to customers and an easy method of communication. The order tracking section is also really beneficial too. Highly recommend!

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Best Chat application Ever, Friendly Support, Recommended :D.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Avada WhatsApp CHAT, and FAQ Page work smoothly and support is beneficial. Audrey helped me out on various occasions with kindness and in no time.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Hana good service

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

App looks good and works well. Hana provided good support when needed

Store

sovora

Using app

22 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Hello, Super easy to install, I had some problems so i contacted the support team Hana and William helped me a lot, they basically did all the work to solve the issue. Thank you so much.

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Fantastic Support and Easy Integration! I recently needed some customization help, and Jade from the support team was incredibly helpful. They provided clear instructions and solutions, making the process smooth and straightforward. The app itself is intuitive and integrates seamlessly into my store. Highly recommend for anyone looking for efficient and reliable chat support!

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 21, 2024

Audrey and Anivia are the best assistance you can get. -FROM FEARNOT

Store

FEARNOT

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Really good app with everything you need. Specially for being free, exceeds expectations. Also customer support is really good - special mention to Hana, who's been super helpful and resourceful with a few issues I had.

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 21, 2024

Great app, has all you need for an intuitive FAQ page, and capabilities for real time support. Customer support, Jade, is very quick and helpful.

Using app

34 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Great App, great services! Especially thanks to Tiana and William!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

it looks like a very good app .. I am still testing it, but they have a very good customer service team.. I got some help from Tiana and she was very nice and helpful ... so far, I recommend the app.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

I wanted to take a moment to express my gratitude for the outstanding support I received from Hannah. She not only promptly addressed my request but also resolved multiple issues with my Chatty in a remarkably short amount of time. Hannah's speed, efficiency, and exemplary work have truly impressed me. Her ability to understand and respond to my needs so quickly made the entire process smooth and stress-free. I appreciate her dedication and professionalism, and I believe she is a tremendous asset to your team. Thank you again, Hannah, for your exceptional service. It was a pleasure working with you!

Using app

1 day

Total reviews

2

Average rating

5.0

3 / 5 Share

Aug. 20, 2024

Hana was great in helping with what I needed :)

Using app

2 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 20, 2024

very good experience with Jasmine and Andrew!

Store

MUUM

Using app

36 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

de app werkt erg goed! Mijn veel gestelde vragen pagina is hierdoor echt geoptimaliseerd. Ook toen ik ergens niet uit kwam hebben ze mij erg goed geholpen en lukte het zo! Zeker aan te raden voor je veel gestelde vragen pagina!

Store

My Store

Using app

4 days

5 / 5 Share

Aug. 20, 2024

Ho contattato l'assistenza clienti, ho parlato con Lydia, servizio di assistenza TOP. Risposta immediata e risolto il problema in 2 minuti. Complimenti

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

The app looks good, interface works well, and support is seemingly 24/7. Tiana helped me quick and efficiently. Recommend!

Using app

About 17 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Amazing Support and Great App! ⭐⭐⭐⭐⭐ I recently installed the Chatty Livechat & Helpdesk app on my Shopify store, and I was thoroughly impressed by the app's functionality and design. However, I ran into a small issue with the chatbox not showing up on my site. I reached out to Chatty's support team, and I must say, their response was incredibly fast and efficient! Within minutes, they identified the issue and fixed it for me. Now, everything works perfectly, and the chatbox looks great on my store! I highly recommend Chatty for anyone looking for a reliable and easy-to-use chat solution with top-notch support. Thank you, Hana, for your excellent service!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

If there is more than 5 star i will rate , Ms Tiana Was so helpful and she help me very Quickly.

Store

BATOTAH

Using app

About 1 hour

Total reviews

1

Average rating

5.0