All reviews

Rating Breakdown

  • 5
    93% (1,533 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,534)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 19, 2024

If there is more than 5 star i will rate , Ms Tiana Was so helpful and she help me very Quickly.

Store

BATOTAH

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

I had a great experience with Chatty LiveChat. Mia from the tech team was fantastic, quickly addressing all my questions and implementing changes to the plugin. Their support is efficient and responsive. Highly recommended!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Looking forward to using this app. We are all set and the assistance was very helpful and adequate. Special thanks to: Audrey and Maison

Using app

3 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 18, 2024

I get the app for my website and needed some help for the setup. Jade helped me for all my requests and she was so kind and efficient ! I recommend the App and am so grateful to found it. Thank you again Jade

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

The Avada Chat app is fantastic! Customer representative Mia was incredibly helpful. She patiently and thoroughly answered all our questions. Mia’s professionalism and warm approach made us feel valued. The app is user-friendly and highly functional. Having someone like Mia on the team makes this app even more special. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Tiana was incredibly helpful in guiding me through the live chat app. She was patient, knowledgeable, and went above and beyond to ensure I understood how to use all the features. Thanks to her assistance, I'm now able to navigate the app with ease. I highly recommend reaching out to Tiana if you need any help!

Using app

About 2 hours

Total reviews

9

Average rating

4.4

5 / 5 Share

Aug. 17, 2024

Goeie service en alle instellingen zijn overzichtelijk en goed te wijzigen.

Store

My Store

Using app

About 1 hour

5 / 5 Share

Aug. 17, 2024

I can’t say enough good things about the Avada Chatty Shopify app! This is hands down the best chat app for Shopify—I’m absolutely thrilled! Not only is it packed with features that even some paid apps don’t offer, but it’s also completely free! A special shoutout to Hana, who provided lightning-fast support and helped me with all my questions. She resolved everything in no time, and her assistance made the entire experience even better. If you’re looking for a top-notch chat app for your Shopify store, look no further. This is it! Thank you, Hana, and the entire Avada team—I’m mega happy!

Using app

About 3 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Great service, quick and helpful, thanks to Tracy, helped me to solve my problems in the live chat.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

perfect audry

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

I had some adaptation problems when installing the plugin, but their team(Specially Lydia and Doris) quickly helped me solve it, I recommend them!!

Store

CENRR

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

I’ve been using Chatty on my Shopify store, and it’s been effective for managing customer communications. The app is straightforward and easy to use. The support team is responsive, with Hana providing quick and helpful assistance when needed. I recommend Chatty for those looking to streamline their customer service.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Thanks Hana for helping me fix my issue. Highly recommended app, easy to use and looks good in my website.

Store

My Store

Using app

14 days

5 / 5 Share

Aug. 15, 2024

I was speaking to Emily this morning on two occasions, she helped me with the review app for my customers and the chatty app. I couldn't have done it without her. Top marks for her understanding that we are not all good on websites:-) Thank you so much for all your help Emily :-)

Using app

About 1 hour

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 14, 2024

I've been using the app for about a year now and it is pretty straightforward to use. There are plenty of customizable options to get it to your aesthetic. Any time I have had an issue, support has been very quick to assist and get it working again. Thank you Hana!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

the team (esp Hana and Raymond) offers prompt help!!! very recommend to use!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

目前使用感还是不错的,很多比较细节的地方可以设置,,除了点小问题,相应比较快,Hana也很迅速的帮我解决了

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

I needed help with fixing some of the settings on my live chat. Hana was able to get it fixed right away and provided great customer service. She was even able to fix a different issue I didn't even know about. Great customer service from Hana!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

I spoke to Jade, amazing customer service, stayed with me patiently throughout the whole process and made everything so easy! 11/10!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Had a problem with the inbox feature and Hana is quick to assist. Customer service is reliable :)

Using app

8 days

Total reviews

5

Average rating

5.0