All reviews

Rating Breakdown

  • 5
    93% (1,533 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,534)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2024

I just installed and set up. Kevin in support was great and response time was quick. He was able to answer my questions and get me through the set up. I've tested it out so far and looking forward to seeing it in action!

Using app

1 day

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Tiana and Anivia helped me solve my problem with displaying the FAQs. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Kevin is the best when something needs to be done, so would recommend this app

Using app

4 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 14, 2024

Very good app, and the support is very good ! Thanks Kevin

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

The response was quick and the customer service from Tiana and Doris was amazing!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Store

CRK

Using app

32 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 13, 2024

Hana has been an invaluable assistant in integrating our application. This has allowed us to provide seamless, real-time customer interaction directly in our online store. The API is stable and reliable, offering us all the necessary tools to create an interactive and efficient chatbox solution. A special thanks goes to Hana, who has been extremely supportive and helpful, guiding us every step of the way. Thanks to the API and Hana, our customer experience has become much more personalized and smooth!

Using app

About 6 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Great Tool and super fast and professional Support from Hana :)

Store

Lynx

Using app

34 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Great service from Hana, needed some assistance in a custom property. Service that would be great from a paid service, but the fact that this one is free, is even more awesome.

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

客服回覆很快,整體介面操作非常簡單易懂!

Store

My Store

Using app

About 1 hour

5 / 5 Share

Aug. 13, 2024

The support team ( especially Audrey and Doris) is beneficial and always ready to assist with any issues. With fast response times and seamless website integration, it's a must-have tool for businesses aiming to improve customer service.

Using app

18 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

The app is easy to set up and use. Customer service is 24/7 available and Audrey helped with a lot how-to questions and was fast and informative.

Store

GIGA.ba

Using app

3 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 12, 2024

Customer service has been excellent, the app so far has been supper easy to install and use. Only reason for not give a 5 star is because I have only used it for 48 hours.

Using app

About 19 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 12, 2024

Très bonne expérience avec Emily, elle m'a répondu facilement et rapidement :), merci encore !

Store

Kaindly

Using app

About 11 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

Aug. 11, 2024

it's very easy to use and the support was very friendly and fast responsive.(shout out to Prakash :) ).

Store

My Store

Using app

About 1 hour

5 / 5 Share

Aug. 11, 2024

I was assisted quickly and very promptly, the technicians managed to solve a system bug within a day, Emily was the assistant who acted as an intermediary between me and the Chatty technicians and she was very kind and helpful, magnificent!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2024

It's a great app, I love the look in our webshop. Easy to use and custom. Great support as well from the team about anything.

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 10, 2024

I want to extend my heartfelt thanks to the support team for their exceptional service. Mia and technician Maison did a wonderful job addressing my concerns promptly and professionally. Mia was incredibly attentive and made sure to understand every detail of my issue. Maison, on the other hand, displayed remarkable technical expertise, quickly diagnosing and resolving the problem. Their teamwork and dedication turned a stressful situation into a smooth and positive experience. I couldn't be happier with the service I received. Thank you, Mia and Maison, for your outstanding support!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

App works great! And good customer service too, they can help you set it all up. I worked with Emily quite a bit, she's fantastic!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Amazing app and amazing customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0