Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI Chat & sale: recommend products, answer FAQs, track orders
Rating
4.9
Feedback
1,800
Reviews
Chart
#325
Shopify

All reviews

5 / 5 Share
May 30, 2024

Very good auxiliary tool, I hope the real-time chat function can be more powerful. In addition, the service is very patient, thank you very much.

Store Using app Total reviews Average rating
AntLux 18 days 2 5.0
5 / 5 Share
May 30, 2024

Store Using app Total reviews Average rating
YEZWE 15 days 2 5.0
5 / 5 Share
May 29, 2024

had amazing help and support from tracy the replies were exceptionally quick and resolved any issues that i encountered

Store Using app Total reviews Average rating
Man Cave Essentials About 2 hours 4 5.0
5 / 5 Share
May 28, 2024

Awesome support from Hana! Fast and friendly :)

Store Using app Total reviews Average rating
Poppy Rose 24 days 6 5.0
2 / 5 Share
May 28, 2024

La page suivi de commande est catastrophique. Vous êtes redirigé via un site absolument pas friendly, qui n'est pas connecté à Shopify et donc ne propose pas un réel suivi de la commande. De plus, bien qu'il soit pratique de pouvoir être contacté via différentes applications, il n'est pas possible d'être contacté directement via notre site.

Store Using app Total reviews Average rating
Nad Yut 6 days 6 4.5
Developer Reply

Bonjour, Nous vous remercions d'avoir pris le temps de partager vos commentaires. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec notre page de suivi de commande. Nous comprenons l'importance d'une expérience utilisateur fluide et transparente, notamment en ce qui concerne le suivi des commandes. Nous sommes en train d'évaluer notre processus de suivi pour améliorer la convivialité et l'efficacité de cette fonctionnalité. Votre retour nous est extrêmement précieux pour nous aider à identifier et à corriger ces problèmes. En ce qui concerne la possibilité d'être contacté directement via notre site, nous prenons note de cette remarque. Nous cherchons constamment à améliorer nos canaux de communication pour mieux répondre aux besoins de nos clients. Votre suggestion sera prise en compte dans nos discussions sur l'amélioration de notre service client. Si vous avez d'autres détails à partager ou des suggestions spécifiques, n'hésitez pas à nous contacter directement à [email protected]. Encore une fois, nous vous remercions pour votre retour constructif. Nous sommes déterminés à faire de votre expérience avec nous une excellente expérience. Cordialement, Chatty de support

5 / 5 Share
May 28, 2024

Great help from Rosie and technician Tony. Quick to help and fix any issues I had.

Store Using app Total reviews Average rating
Basketball Jersey World About 2 hours 7 5.0
5 / 5 Share
May 28, 2024

This Chat Widget is awesome especially it's free. The customer service is excellent, replying fast and providing detailed explanations. Special thanks to Hana, who is very kind nice, and solves my problem quickly.

Store Using app Total reviews Average rating
Ouson 25 minutes 9 5.0
5 / 5 Share
May 27, 2024

Esther is a great customer service representative. Thank you

Store Using app Total reviews Average rating
Boghossian Jewelry 14 days 3 5.0
5 / 5 Share
May 27, 2024

Chatty is the best chat app, it can be customized as you want. Thank Hana for supporting me and for helping customize the position of the icon.

Store Using app Total reviews Average rating
KhmerCube 1 day 3 5.0
5 / 5 Share
May 25, 2024

The product is fantastic, and the support has been a standout for me. Hana from the support team has been exceptionally quick in responding and resolving any issues or modifications in real-time.

Store Using app Total reviews Average rating
Diadem 10 days 3 5.0
5 / 5 Share
May 25, 2024

Thanks very much to Esther and technical bro Maison, the problem about the style of the icon has been successfully solved. I was very touched by their patience and enthusiasm.

Store Using app Total reviews Average rating
IceOut About 1 month 2 5.0
5 / 5 Share
May 25, 2024

So far I'm quite happy with this particular app for my store's FAQ page. I've tried several different apps for the same thing over the past week and Chatty is the best. I had a technical issue come up and luckily a chat box popped up ready to help me. I'm so thankful to Esther from the chat who resolved the issue in less than 3 minutes. It has been so easy and quick to set up.

Store Using app Total reviews Average rating
Maude + Aster About 1 hour 2 5.0
5 / 5 Share
May 24, 2024

La aplicación genial, faltan cosas como es normal pero están trabajando en ello. Es muy completa y cómoda para el cliente. Me gustaría que incluyeran el idioma Español aunque en el chat de atención al cliente se traduce automáticamente Cabe destacar que el servicio de atención al cliente es muy rápido y eficaz he estado hablando con "Lydia" por unos problemas que había con las FAQS y el seguimiento de pedidos y en un rato lo hemos resulto, muy amable, rápida y eficaz

Store Using app Total reviews Average rating
Regalo Grabado 1 day 7 5.0
5 / 5 Share
May 23, 2024

Applicazione fantastica, versatile e super utile. Tante funzionalità racchiuse in una sola app. Tra l'altro ho incontrato alcune difficoltà nel configurare determinati servizi, e sono stata aiutata in maniera impeccabile da Lydia, che ringrazio infinitamente, che è stata gentilissima nel rispondere alle mie domande e nel risolvere i miei problemi. App consigliatissima perché integra F.A.Q, Chatbox e Live Chat ed ha un servizio di assistenza efficiente e assolutamente appassionato.

Store Using app Total reviews Average rating
COMFORT ZONE LATINA About 5 hours 1 5.0
5 / 5 Share
May 22, 2024

The app works just fine. I still can't believe it's for free! Plus, amazing customer service, especially from Tiana <3

Store Using app Total reviews Average rating
shemsa.ma 4 days 1 5.0
5 / 5 Share
May 22, 2024

J'utilise Chatty pour l'ensemble de mes boutiques ! Comme toujours j'obtiens l'aide de Hana qui est super efficace et toujours disponible ! Merci Hana :D

Store Using app Total reviews Average rating
Technow. About 1 hour 7 5.0
5 / 5 Share
May 22, 2024

Amazing customer service, would recommend this app to everyone.

Store Using app Total reviews Average rating
TAKEANAP About 3 hours 1 5.0
5 / 5 Share
May 21, 2024

Easy to use. Very impressed with the app. Nolan was really helpful in helping me resolve my issues.

Store Using app Total reviews Average rating
Mudvii About 2 hours 1 5.0
5 / 5 Share
May 21, 2024

So far so good. Their customer helpdesk Hana & Nikita was indeed helpful, very friendly, and very efficient on solving problems.

Store Using app Total reviews Average rating
Canggih All A Plus About 22 hours 1 5.0
5 / 5 Share
May 19, 2024

Tiana helped me through out step by step. I am new to this app and I am getting like it already. Thanks

Store Using app Total reviews Average rating
NUV CASE 2 days 2 5.0
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