Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,642
chart
#379
All reviews
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July 23, 2024
Great live chat app, fully functional and completely free. Customer support is responsive and Hana was eager to help with my questions. I'm willing to subscribe if they support quick replies to messages from notification emails in the future. Overall, worth 5 stars!
July 23, 2024
Hana has provided excellent support whenever we have questions or issues with the app. Solutions are always provided promptly and Hana is also very patient. This app has really helped our own customers when they were confused when shopping on our website.
July 23, 2024
Setting up is a breeze with Emily and Tony. Switching over to Chatty and hoping this chat app works for us!
July 23, 2024
We've been using Chatty for a little while, the interfaces look professional, and the plugin is easy to work with. Encountered a few small issues during set-up, which were quickly solved by their live chat team, in particular Audrey and Nikita. Would recommend Chatty for proper FAQ and contact info to your customers.
July 22, 2024
Free app has good function, 5-star even though some little bugs now. Agent Audrey help me shot the trouble timely. Thanks.
July 22, 2024
Very helpful customer support and very fast to respond. they helped me with everything i needed and went out of their way to help me. Highly recommended!!
July 22, 2024
I have written twice for support and the CS people is so kind! Always resolve my dobubts.
July 22, 2024
Hana was super nice and went above and beyond helping me out!!! I'm extremely grateful for her!!!
July 22, 2024
Helpdesk is top, very quick response to my questions. Also very friendly, thanks for this Linda
July 20, 2024
Lydia's service was really fast, I had some questions and she solved them quickly. The application is easy to use so I recommend it :)
July 20, 2024
Uygulama tasarımsal olarak yekpare bir yapıya sahip ve gerçekten bütüncül çözümler sunuyor bünyesinde. Tasarım,fonksiyonellik,erişilebilirlik üçü de var bunların daha ne olsunn..
July 20, 2024
wow, this is the best live chat app I have ever used, their customer support is the best and if you're looking for the best live chat to use, do not think twice to install Chatty and get started immediately. My customers are happy!!!
July 18, 2024
I installed it because I liked the fact that I could choose whether or not to display the chat, and that I could also choose to display only the FAQs. The support was fast and helpful when I had problems. (Thanks Judy, Emily, and Kevin!). I can see the progress of features under development and look forward to the future. Although not included in the list, I would like to see a feature added that would allow us to analyze access to FAQs so we can see what our customers are having trouble with.
July 18, 2024
Awesome app and a great customer experience all around! Judy provided exceptional customer support! She was incredibly helpful, patient, and knowledgeable. Her responses were prompt and thorough, addressing all my questions and concerns with clarity!
July 18, 2024
I was having trouble getting my FAQ's page to display on my website. I used the chat function and Prakash was extremely friendly and helpful. Within no time my issue was sorted and everything is working perfectly now. This was my first experience contacting customer support and it was a great experience. Definitely a 5-star rating for Prakash and the support team.
July 18, 2024
Thanks for the good support, Charles and Toby the technical agent, they helped me a lot. Very fast and quality support.
July 18, 2024
Chatty is an amazing tool for customer service. The chatbot and FAQ features are intuitive and effective, streamlining our support process. Their customer service is outstanding—always prompt and helpful. Special thanks to Hana from their support team for her exceptional assistance!
July 18, 2024
I had a fantastic experience with Chatty's support! Lydia, the assistant, was incredibly helpful and responsive. She efficiently resolved all my issues, and I was impressed by the quick response times. I highly recommend this app not only for its excellent support but also for its user-friendly interface and ease of use. Five stars!