All reviews

Rating Breakdown

  • 5
    93% (1,533 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,534)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 28, 2024

Very great app, easy to customize it! The support Hana did great job and solved my issue with live chat icon when opening menu on mobile! Just supper! Thanks! Recommended!!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2024

Tiana helped me very quick!Thanks a lot!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2024

Exceptional support from Tracy—quick to respond and incredibly helpful. The app is a valuable addition to our online store and was easy to set up. Highly recommended.

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 27, 2024

very good support from Prakash Highly recommended!!!

Store

Finevit

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2024

good assistance from the tina thank you

Store

Qibah

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2024

tiana is lovely

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2024

I had a problem with my translation and reached out to the Livechat Helpdesk, where i got great help from Hana, who was quick and supportive and now the translation is working perfectly!

Using app

22 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 26, 2024

Good app, glitches a bit, missing some features and customizations but support guys are active and helps to manage problems - Nikita and Charles did a great job. Until it's free, it is good, but if there will be fees in the nearest future there should be fixed many things.

Using app

3 days

Total reviews

8

Average rating

4.4

5 / 5 Share

July 26, 2024

This is an excellent customer service chat software with full functionality, and the customer service staff was quick and enthusiastic in helping me.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

I highly recommend this app, It looks amazing and has everything I could ever want, I've had other chat/FAQ apps before but they weren't it. Also Thank you Lydia for helping me with my questions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface. A special mention to Audrey for her kindness and incredibly quick responses. Her support during this setup phase has been outstanding, ensuring that we get everything up and running without any hitches.

Store

PERLO

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2024

I got the best service in this App. Hana helping me so much. Thank you for your help!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Hana

Using app

About 16 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

July 25, 2024

Hana was a great help in setting this up. Thank you!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 24, 2024

Audrey was very helpful in helping me set up my notifications for my live chat. Thank you so much Audrey, your the best!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 24, 2024

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2024

Perfect app for quick chat. I would definitely recommend this app to anyone who's looking for a helpdesk, live chat and FAQ in a chat box for your website. I was facing a few technical issues from my end but Mia from the support team was very polite and helpful.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Firstly the app is great and so easy to use. I'm just setting up a new store and had a couple of really small appearance related queries. I was connected to Hana through their support team and she was awesome. Did everything I needed in double quick time. Great product, great support!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Amazing Support team

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2024

Using app

About 18 hours

Total reviews

4

Average rating

5.0