Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
Feedback
1,798
Reviews
Chart
#165
Shopify

All reviews

5 / 5 Share
July 30, 2024

I have been using Chatty: Livechat & Helpdesk for a while now, and it has been an excellent experience. The app is very easy to use and performs exceptionally well. Setting it up was a breeze, and it integrates seamlessly with our system. What truly sets this app apart, though, is the support team. They are incredibly responsive, friendly, and always ready to help. Whenever I had a question or needed assistance, they responded quickly and resolved my issues efficiently. Their dedication to customer satisfaction is evident and much appreciated. I highly recommend Chatty: Livechat & Helpdesk to anyone looking for a reliable and user-friendly live chat solution with top-notch support.

Store Using app Total reviews Average rating
5 / 5 Share
July 28, 2024

Tiana helped me very quick!Thanks a lot!

Store Using app Total reviews Average rating
Pilea Beauty 1 day 1 5.0
5 / 5 Share
July 27, 2024

good assistance from the tina thank you

Store Using app Total reviews Average rating
Qibah About 1 month 3 5.0
4 / 5 Share
July 26, 2024

Good app, glitches a bit, missing some features and customizations but support guys are active and helps to manage problems - Nikita and Charles did a great job. Until it's free, it is good, but if there will be fees in the nearest future there should be fixed many things.

Store Using app Total reviews Average rating
Hands-On Toys 3 days 8 4.4
5 / 5 Share
July 25, 2024

I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface. A special mention to Audrey for her kindness and incredibly quick responses. Her support during this setup phase has been outstanding, ensuring that we get everything up and running without any hitches.

Store Using app Total reviews Average rating
PERLO 2 months 4 5.0
5 / 5 Share
July 25, 2024

Hana

Store Using app Total reviews Average rating
Enoterra Wine Market About 16 hours 7 4.7
5 / 5 Share
July 25, 2024

Hana was a great help in setting this up. Thank you!

Store Using app Total reviews Average rating
Hot Chillys 2 days 5 5.0
5 / 5 Share
July 24, 2024

Audrey was very helpful in helping me set up my notifications for my live chat. Thank you so much Audrey, your the best!

Store Using app Total reviews Average rating
S Press 77 About 2 hours 6 5.0
5 / 5 Share
July 24, 2024

Perfect app for quick chat. I would definitely recommend this app to anyone who's looking for a helpdesk, live chat and FAQ in a chat box for your website. I was facing a few technical issues from my end but Mia from the support team was very polite and helpful.

Store Using app Total reviews Average rating
Black & Brown Leathers About 15 hours 1 5.0
5 / 5 Share
July 24, 2024

Firstly the app is great and so easy to use. I'm just setting up a new store and had a couple of really small appearance related queries. I was connected to Hana through their support team and she was awesome. Did everything I needed in double quick time. Great product, great support!

Store Using app Total reviews Average rating
PristineLuxe 11 days 1 5.0
5 / 5 Share
July 24, 2024

Store Using app Total reviews Average rating
Cahê Pro About 18 hours 4 5.0
5 / 5 Share
July 23, 2024

Hana has provided excellent support whenever we have questions or issues with the app. Solutions are always provided promptly and Hana is also very patient. This app has really helped our own customers when they were confused when shopping on our website.

Store Using app Total reviews Average rating
GoodDiy About 1 month 7 5.0
5 / 5 Share
July 23, 2024

Setting up is a breeze with Emily and Tony. Switching over to Chatty and hoping this chat app works for us!

Store Using app Total reviews Average rating
ToyCoin About 2 hours 4 5.0
4 / 5 Share
July 23, 2024

We've been using Chatty for a little while, the interfaces look professional, and the plugin is easy to work with. Encountered a few small issues during set-up, which were quickly solved by their live chat team, in particular Audrey and Nikita. Would recommend Chatty for proper FAQ and contact info to your customers.

Store Using app Total reviews Average rating
Tones Gallery 3 months 1 4.0
5 / 5 Share
July 22, 2024

Free app has good function, 5-star even though some little bugs now. Agent Audrey help me shot the trouble timely. Thanks.

Store Using app Total reviews Average rating
ENYA MUSIC Global 19 days 7 4.4
5 / 5 Share
July 22, 2024

I have written twice for support and the CS people is so kind! Always resolve my dobubts.

Store Using app Total reviews Average rating
Forever 21 24 days 5 5.0
5 / 5 Share
July 18, 2024

I installed it because I liked the fact that I could choose whether or not to display the chat, and that I could also choose to display only the FAQs. The support was fast and helpful when I had problems. (Thanks Judy, Emily, and Kevin!). I can see the progress of features under development and look forward to the future. Although not included in the list, I would like to see a feature added that would allow us to analyze access to FAQs so we can see what our customers are having trouble with.

Store Using app Total reviews Average rating
5 / 5 Share
July 18, 2024

Awesome app and a great customer experience all around! Judy provided exceptional customer support! She was incredibly helpful, patient, and knowledgeable. Her responses were prompt and thorough, addressing all my questions and concerns with clarity!

Store Using app Total reviews Average rating
PartyAnimal About 1 hour 1 5.0
5 / 5 Share
July 18, 2024

I was having trouble getting my FAQ's page to display on my website. I used the chat function and Prakash was extremely friendly and helpful. Within no time my issue was sorted and everything is working perfectly now. This was my first experience contacting customer support and it was a great experience. Definitely a 5-star rating for Prakash and the support team.

Store Using app Total reviews Average rating
CTLA Store About 1 hour 1 5.0
5 / 5 Share
July 18, 2024

Thanks for the good support, Charles and Toby the technical agent, they helped me a lot. Very fast and quality support.

Store Using app Total reviews Average rating
NANIKA 3 months 1 5.0
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