All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
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5 / 5 Share

Dec. 12, 2025

Andy helped us alot very quickly! so grateful!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

the app is amazing, have been using it since a few days. There are many good features.. Also the support agent Hana is a wonderful person. Helping me a lot with custom things and other feautres to add smoothly on my website..

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

This app is amazing, the chatbot integrates well with the right prompt - perfect for owners/marketers to ultilise. The cs team, Hana is also superb with quick fixes and making sure onboarding is great process

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Good costomer service

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

The customer service Andy was excellent, and the plugin is very useful and fantastic.

Store

NIIMBOT

Using app

9 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Excellent Customer Service! Highly recommend! Charlie Farricielli

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Hana was great; she responded very quickly and resolved my problem promptly. I'm very grateful to her.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

We've been using the app for a little while now and it has been easy to use and the customer service is quick, very helpful, and friendly. Andy, has been especially helpful in working through a placement issue we wanted adjusted. He jumped in and helped us quickly and friendly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Amazing service! Thank you

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Very good service team, everyone nice and helpful.

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 4, 2025

muy recomendado

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

I’ve tried other chatbot apps, but I’ve never seen an app as convenient as Chatty. I had some additional questions, so I reached out to customer service, and the representative Hazel resolved my issues perfectly in real time. I highly recommend this app.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Hana and Megan were super helpful with the onboarding process and training the AI, still currently testing it

Using app

About 22 hours

Total reviews

14

Average rating

4.4

5 / 5 Share

Dec. 3, 2025

Instantaneous support. Wow! Fixed issue in a nano second. Thank you so much!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

I tried 3 AI chat bots before Chatty AI and they were all missing basic items, unless you upgraded to their pro plans. Chatty was easy to setup and the support has been quick and helpful. The price is right and I couldn't be more pleased. You won't be sorry~!

Using app

19 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Excellent customer service. Every time we see a response from the bot that gives us the 'ick' we contact their help desk who immediately write a scenario to improve the response the bot gives next time. The team always take time to truly understand the issue with the bots response and it never happens again in the same scenario. Definitely cuts down on the amount of queries that our customer services team receive. Excellent app and faultless customer support.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Very good Response from the support team; Hana was really helpful in making the process seamless.

Using app

7 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 30, 2025

I was writing with Hana and she is really welcoming. Additionally she really knowledgable and gives me the answers to my question in seconds. She knows exactly what she does. Appreciate the help :D

Using app

30 minutes

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Hana helped answer my questions, she was very responsive and very helpful! The app is great and i recieved around 26 important messages in the first month! Definitely suggest

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely review and for recommending the app. We’re really happy to hear that the app has been working well for you and that you received so many important messages in your first month. That’s great to see. We’re also glad Hana was able to assist you promptly and answer your questions clearly. She’ll be very happy to hear your kind words. Thank you again for your trust and support. If you ever need any help, our team is always here for you.

5 / 5 Share

Nov. 30, 2025

Thanks to Hana , she is great , hope you're paying her very well she deserve it

Store

Evorina

Using app

Less than a minute

Total reviews

1

Average rating

5.0