All reviews

Rating Breakdown

  • 5
    95% (1,682 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,680)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2026

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

I relied upon help from Hazel today for setting up chat etc. It was refreshing to have a real live help that was patient, clearly very competent and, well, helpful. Saved me so much time and stress. Trust me, I do suspect that some apps help make it a sport to confuse and stress :). So, thanks for super service and I look forward to going to the next stage of your app.

Using app

4 months

Total reviews

5

Average rating

4.8

Developer Reply

Thanks so much for the kind words. We really appreciate you taking the time to share this. We’re glad to hear Hazel was able to help you get everything set up smoothly and save you time and stress. That’s exactly the experience we want merchants to have, especially when setting things up for the first time. We’ll be sure to pass your feedback along to Hazel. She’ll be very happy to hear this. We’re excited to support you as you move on to the next stage of using the app, and we’re always here if you need anything along the way.

5 / 5 Share

Jan. 15, 2026

Hanna has been very effective and helpful. Thanks you

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Hanna

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Audrey is great, tremendous help! This is for sure a great app

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Genuinely a very good app for small business. I am a 1 man operation and it is very difficult to handle all the inquires and messages I get. Chatty AI bot has helped me streamline and answer quick questions very easily. Hope this helps out fellow small business owners! Their support team are also incredibly helpful and kind!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing such thoughtful feedback. We’re really glad to hear that Chatty has been helpful for your business, especially as a one-person operation. Managing inquiries on your own can be challenging, so it’s great to know the AI bot has helped you handle quick questions more smoothly and save time. Your words about our support team truly mean a lot to us as well. Thank you for recommending Chatty to other small business owners. We’re always here if you need any support or have ideas to share as your business grows.

5 / 5 Share

Jan. 12, 2026

amazing help from Hazel from chatty, very helpful and sorted a big problem i was facing on my end easily and efficiently

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Audrey did a really good job helping me :) Great service, great response time. Always happy to text AVADA Support :)

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

Audrey

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

So far so good. Hana was extremely friendly and helpful in setting up the basic framework for us as per what we required. There were a few issues that I had on my end and she was quick to resolve them. Great support throught the process.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Exceptional. Great customer service assisted by Hana.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Great Support team.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Hazel was fantastic and quick to resolve my issue

Store

Brewser

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Thank you Andy for a big help you gave your time to find a solution on my concern. I appreciate that. I recomand the any one looking a chatbot.

Using app

About 1 month

Total reviews

30

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Great support. Hana is very helpful and responds fast.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Really great app! Works as expected and even better. Settings could be simplified a bit more. I imagine that non-technical people could struggle to understand what needs to be changed and where but overall - recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

prodessional and good customer service hana espically

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Great app with excellent support, especially miss "Hana"

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Ho appena installato l'app ed Hana mi ha aiutato alla grande!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

首先,App很好用,网页版和手机版都很好用。 其次,他们的团队非常的负责,有任何疑问及时为我解决,沟通无障碍,他们会非常贴心的用你们国家的语言和你沟通,减少了翻译的压力,沟通很丝滑,靠谱的团队,Nice!

Using app

12 months

Total reviews

4

Average rating

5.0