Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,634
chart
#362
All reviews
Review RSS Feed
Oct. 9, 2025
Great prompt support by Jade, feature-rich and affordable compared to the competition, definitely recommended
Oct. 7, 2025
A great app to boost conversions and assist with customer service. Andy were very helpful in assisting us on our onboarding with the app. He gave us tips and assists us in making the user experience of the app for our customer better. Excellent!
Oct. 7, 2025
Excellent support from the Chatty team — especially Hana! She guided us step by step in setting up the chatbot for our Shopify store and ensured everything ran smoothly. Very responsive, professional, and knowledgeable.
Oct. 7, 2025
Pour le moment je viens d'installer l'application. J'ai eu de nombreuses questions sur le paramétrage, et j'ai rarement vu un support client qui répond aussi vite et avec les bonnes informations. Ils répondent en quelques minutes, en prenant le temps de bien regarder ce que vous demandez (fini les attentes interminables de réponses). Merci infiniment à Hana qui a su prendre le temps de m'aiguiller sur toutes mes questions. Je vous souhaite une bonne journée et une très bonne continuation. Je recommande Chatty AI Chatbot (en plus ils ajoutent de nouvelles features au fur et à mesure des demandes clients, c'est très appréciable). :)
Oct. 7, 2025
Oct. 4, 2025
Un énorme merci à Jasmine pour sa patience et son aide précieuse ! Je recommande :)
Oct. 3, 2025
I had a great experience with Chatty AI support. Jasmine was very professional, patient, and quick to respond to my questions. She guided me step by step on how to configure the chatbot for my Shopify store and made sure I understood how to customize the settings. Thanks to her help, I was able to solve my issue quickly. Excellent support, thank you Jasmine!
Using app
About 14 hours
Total reviews
2
Average rating
5.0
Oct. 1, 2025
literally the best customer service I have ever experienced with an app. They help me with ANYTHING right on the spot and save me so much time trying to figure things out myself. I can't recommend it enough. Hana has been awesome help too. I'm really impressed. it has helped our customer support and online support so much
Oct. 1, 2025
The ability to train and fine tune the AI with Chatty is a game changer - and the clean, performant tools for staff will make adoption a breeze! Shout out to Hana on the support team who resolved an issue for me in under 2 minutes! Awesome support and a great tool, highly recommended !
Oct. 1, 2025
Great support team! They helped me very quickly and I’m really satisfied with the app. Special thanks to Jasmine for her amazing assistance. I definitely recommend others to use this app.
Sept. 30, 2025
so far the usage is good by trying them about a week. Support, Hana is helpful too.
Sept. 29, 2025
I looked into several AI chat apps, but when I tried it on the demo page, chatty was the only one that responded better than I expected. It recommended products on a card, so I decided to try chatty on my own page. The design is beautiful even without any effort, which was also a deciding factor. It's currently in the testing phase, but it seems very customizable.
Sept. 28, 2025
Hana helps me to set the Chatty AI Chatbot, she did great job with a lot of patience.
Sept. 28, 2025
Ik ben nog maar in de opstartfase van mijn webshop en had hulp nodig bij het instellen van de taal voor mijn chatty ia assitant. Werknemer jade heeft mij goed geholpen bij de instellingen hieromtrent. Danku!
Sept. 27, 2025
The Chatty team have been absolutely brilliant — they went above and beyond to help me code the backend so that the chatbot looks and functions exactly the way I envisioned. Their support was fast, clear, and genuinely collaborative. It’s rare to find a provider that combines great technology with such hands-on, helpful service. Highly recommend them if you’re looking to create a seamless, branded chat experience.
Sept. 26, 2025
I have to give special recognition to April from the Chatty support team - she was absolutely outstanding! April was exceptionally helpful, incredibly attentive to my needs, and resolved all my issues quickly and professionally. Her level of service really stood out. The entire support team at Chatty is responsive and knowledgeable, but April's assistance was truly exceptional. She went above and beyond to ensure everything was working perfectly for my store. The app itself is fantastic, but having such dedicated support makes all the difference. Highly recommend Chatty, and if you need help, you're in great hands with their team!