Chatty AI Chatbot & Live Chat
All reviews
I'm only using this app for one day, but i can already say that it works as it should be. Also the support is great. Tiana was a great help.
Really good app with great support. Can't wait to publish my new website with it. Thank you, Hana and thank you, Judy, for your kind support. Big thanks to Nikiata, too!
Thanks for your support Audrey and Anivia. you were attentive and helpful I am still working out how to use the app so I can't quite comment on the app just yet, but it seems good so far. easy to set up with a few minor tweaks and adjustments with the help of support.
Livechat Helpdesk Hana helped me out with installing. Very kind and helpful. Only took a few minutes and we're up and running! :)
Just installed this app, and the live chat with Kevin was very helpful he answered my questions right away even at midnight my time he was quick and helpful. I love the easy set up of the app and the ability to customize it to my shop. Love that customers can easily track their orders without having to reach out.
Very good auxiliary tool, I hope the real-time chat function can be more powerful. In addition, the service is very patient, thank you very much.
had amazing help and support from tracy the replies were exceptionally quick and resolved any issues that i encountered
Awesome support from Hana! Fast and friendly :)
La page suivi de commande est catastrophique. Vous êtes redirigé via un site absolument pas friendly, qui n'est pas connecté à Shopify et donc ne propose pas un réel suivi de la commande. De plus, bien qu'il soit pratique de pouvoir être contacté via différentes applications, il n'est pas possible d'être contacté directement via notre site.
Bonjour, Nous vous remercions d'avoir pris le temps de partager vos commentaires. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec notre page de suivi de commande. Nous comprenons l'importance d'une expérience utilisateur fluide et transparente, notamment en ce qui concerne le suivi des commandes. Nous sommes en train d'évaluer notre processus de suivi pour améliorer la convivialité et l'efficacité de cette fonctionnalité. Votre retour nous est extrêmement précieux pour nous aider à identifier et à corriger ces problèmes. En ce qui concerne la possibilité d'être contacté directement via notre site, nous prenons note de cette remarque. Nous cherchons constamment à améliorer nos canaux de communication pour mieux répondre aux besoins de nos clients. Votre suggestion sera prise en compte dans nos discussions sur l'amélioration de notre service client. Si vous avez d'autres détails à partager ou des suggestions spécifiques, n'hésitez pas à nous contacter directement à [email protected]. Encore une fois, nous vous remercions pour votre retour constructif. Nous sommes déterminés à faire de votre expérience avec nous une excellente expérience. Cordialement, Chatty de support
Great help from Rosie and technician Tony. Quick to help and fix any issues I had.
This Chat Widget is awesome especially it's free. The customer service is excellent, replying fast and providing detailed explanations. Special thanks to Hana, who is very kind nice, and solves my problem quickly.
Esther is a great customer service representative. Thank you
Chatty is the best chat app, it can be customized as you want. Thank Hana for supporting me and for helping customize the position of the icon.
The product is fantastic, and the support has been a standout for me. Hana from the support team has been exceptionally quick in responding and resolving any issues or modifications in real-time.
Thanks very much to Esther and technical bro Maison, the problem about the style of the icon has been successfully solved. I was very touched by their patience and enthusiasm.
So far I'm quite happy with this particular app for my store's FAQ page. I've tried several different apps for the same thing over the past week and Chatty is the best. I had a technical issue come up and luckily a chat box popped up ready to help me. I'm so thankful to Esther from the chat who resolved the issue in less than 3 minutes. It has been so easy and quick to set up.
La aplicación genial, faltan cosas como es normal pero están trabajando en ello. Es muy completa y cómoda para el cliente. Me gustaría que incluyeran el idioma Español aunque en el chat de atención al cliente se traduce automáticamente Cabe destacar que el servicio de atención al cliente es muy rápido y eficaz he estado hablando con "Lydia" por unos problemas que había con las FAQS y el seguimiento de pedidos y en un rato lo hemos resulto, muy amable, rápida y eficaz
Applicazione fantastica, versatile e super utile. Tante funzionalità racchiuse in una sola app. Tra l'altro ho incontrato alcune difficoltà nel configurare determinati servizi, e sono stata aiutata in maniera impeccabile da Lydia, che ringrazio infinitamente, che è stata gentilissima nel rispondere alle mie domande e nel risolvere i miei problemi. App consigliatissima perché integra F.A.Q, Chatbox e Live Chat ed ha un servizio di assistenza efficiente e assolutamente appassionato.
The app works just fine. I still can't believe it's for free! Plus, amazing customer service, especially from Tiana <3
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.