Chatty AI Chatbot & Live Chat
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I have only just installed the app, however the install was simple and the assistance was efficient. Fingers crossed for a good experience!
Funciona perfectamente y muy buena asistencia de cliente.
Great app! Complete, simple and easy to set up. Thanks Audrey for the great support.
Very nice. Thank you very much kevin
I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.
Good service. The reps were very helpful and responded to my questions promptly.
Firstly, Tracy was awesome. They were patient, knowledgeable, and friendly. I had several requests for assistance using the chatbot. It was customer service at its finest. This is one the best apps I've tested, free or otherwise. The FAQs page and widget are top-notch. I have not tested the AI features.
Audrey was awesome! Got me up and running and understanding how the Live Chat works. And just navigating the app in general. Loving the app so far. Seems pretty straight forward. Thanks so much!
Nolan and Williams were first class help. Helped me in 3 minutes with an issue, so polite and reassuring :-)
Great support. Thanks for the help(Nolan and Maison)!
Great app, very happy with it. And a massive thank you to Emily! Super attentive and useful, thanks sooo much!! :)
Hana and Toby are the best! Fixed my tracking issue :)
Good customer service even at odd hours. Hana was especially helpful.
The customer service is very patient and the plugin is completely free. I will recommend it to all my friends.
het support was top! en Nolan en Toby hebben echt magie vertoont. alles wat ik vroeg aan veranderingen hebben ze gedaan. echt perfect!
Very useful. And assistance from Hana is very helpful.
Good, helpful and friendly support with Hana :-)
A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.
Hi Designs By Wildside Store owner, We wanted to thank you for taking the time to leave a review and provide valuable feedback. Regarding your concern about uploading profile photos to match your chat avatar, we understand the current limitation where only the logo from your Shopify store can be used, which might not work if the logo is cut off. We have forwarded this request to our development team for consideration. In the meantime, you can change the logo using CSS if that helps. As for the ability to upload photos via chat, we're pleased to inform you that this feature is currently in development and is estimated to be released soon. We will definitely notify you once it is rolled out. we noticed that we haven't had the chance to communicate directly yet. We hope you consider reinstalling the app so we can provide better support and ensure you get the most out of our service. Thank you again for your feedback and patience. Best regards, Chatty Support Team
I'm only using this app for one day, but i can already say that it works as it should be. Also the support is great. Tiana was a great help.
Really good app with great support. Can't wait to publish my new website with it. Thank you, Hana and thank you, Judy, for your kind support. Big thanks to Nikiata, too!
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