Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI chat, livechat & helpdesk: AI chatbot inbox for sales...
Rating
4.9
Feedback
1,889
Reviews
Chart
#204
Shopify

All reviews

5 / 5 Share
June 5, 2024

I'm only using this app for one day, but i can already say that it works as it should be. Also the support is great. Tiana was a great help.

Store Using app Total reviews Average rating
Downdraft Chef About 15 hours 3 5.0
5 / 5 Share
June 4, 2024

Really good app with great support. Can't wait to publish my new website with it. Thank you, Hana and thank you, Judy, for your kind support. Big thanks to Nikiata, too!

Store Using app Total reviews Average rating
PALAVA japan 3 days 11 4.7
4 / 5 Share
June 1, 2024

Thanks for your support Audrey and Anivia. you were attentive and helpful I am still working out how to use the app so I can't quite comment on the app just yet, but it seems good so far. easy to set up with a few minor tweaks and adjustments with the help of support.

Store Using app Total reviews Average rating
Adele Macer Ceramics About 2 hours 1 4.0
4 / 5 Share
May 31, 2024

Livechat Helpdesk Hana helped me out with installing. Very kind and helpful. Only took a few minutes and we're up and running! :)

Store Using app Total reviews Average rating
Halti Sweden 29 days 1 4.0
5 / 5 Share
May 30, 2024

Just installed this app, and the live chat with Kevin was very helpful he answered my questions right away even at midnight my time he was quick and helpful. I love the easy set up of the app and the ability to customize it to my shop. Love that customers can easily track their orders without having to reach out.

Store Using app Total reviews Average rating
Crafted by Serenity About 9 hours 1 5.0
5 / 5 Share
May 30, 2024

Very good auxiliary tool, I hope the real-time chat function can be more powerful. In addition, the service is very patient, thank you very much.

Store Using app Total reviews Average rating
AntLux 18 days 2 5.0
5 / 5 Share
May 30, 2024

Store Using app Total reviews Average rating
YEZWE 15 days 2 5.0
5 / 5 Share
May 29, 2024

had amazing help and support from tracy the replies were exceptionally quick and resolved any issues that i encountered

Store Using app Total reviews Average rating
Man Cave Essentials About 2 hours 4 5.0
5 / 5 Share
May 28, 2024

Awesome support from Hana! Fast and friendly :)

Store Using app Total reviews Average rating
Poppy Rose 24 days 6 5.0
2 / 5 Share
May 28, 2024

La page suivi de commande est catastrophique. Vous êtes redirigé via un site absolument pas friendly, qui n'est pas connecté à Shopify et donc ne propose pas un réel suivi de la commande. De plus, bien qu'il soit pratique de pouvoir être contacté via différentes applications, il n'est pas possible d'être contacté directement via notre site.

Store Using app Total reviews Average rating
Nad Yut 6 days 6 4.5
Developer Reply

Bonjour, Nous vous remercions d'avoir pris le temps de partager vos commentaires. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec notre page de suivi de commande. Nous comprenons l'importance d'une expérience utilisateur fluide et transparente, notamment en ce qui concerne le suivi des commandes. Nous sommes en train d'évaluer notre processus de suivi pour améliorer la convivialité et l'efficacité de cette fonctionnalité. Votre retour nous est extrêmement précieux pour nous aider à identifier et à corriger ces problèmes. En ce qui concerne la possibilité d'être contacté directement via notre site, nous prenons note de cette remarque. Nous cherchons constamment à améliorer nos canaux de communication pour mieux répondre aux besoins de nos clients. Votre suggestion sera prise en compte dans nos discussions sur l'amélioration de notre service client. Si vous avez d'autres détails à partager ou des suggestions spécifiques, n'hésitez pas à nous contacter directement à [email protected]. Encore une fois, nous vous remercions pour votre retour constructif. Nous sommes déterminés à faire de votre expérience avec nous une excellente expérience. Cordialement, Chatty de support

5 / 5 Share
May 28, 2024

Great help from Rosie and technician Tony. Quick to help and fix any issues I had.

Store Using app Total reviews Average rating
Basketball Jersey World About 2 hours 7 5.0
5 / 5 Share
May 28, 2024

This Chat Widget is awesome especially it's free. The customer service is excellent, replying fast and providing detailed explanations. Special thanks to Hana, who is very kind nice, and solves my problem quickly.

Store Using app Total reviews Average rating
Ouson 25 minutes 9 5.0
5 / 5 Share
May 27, 2024

Esther is a great customer service representative. Thank you

Store Using app Total reviews Average rating
Boghossian Jewelry 14 days 3 5.0
5 / 5 Share
May 27, 2024

Chatty is the best chat app, it can be customized as you want. Thank Hana for supporting me and for helping customize the position of the icon.

Store Using app Total reviews Average rating
KhmerCube 1 day 3 5.0
5 / 5 Share
May 25, 2024

The product is fantastic, and the support has been a standout for me. Hana from the support team has been exceptionally quick in responding and resolving any issues or modifications in real-time.

Store Using app Total reviews Average rating
Diadem 10 days 3 5.0
5 / 5 Share
May 25, 2024

Thanks very much to Esther and technical bro Maison, the problem about the style of the icon has been successfully solved. I was very touched by their patience and enthusiasm.

Store Using app Total reviews Average rating
IceOut About 1 month 2 5.0
5 / 5 Share
May 25, 2024

So far I'm quite happy with this particular app for my store's FAQ page. I've tried several different apps for the same thing over the past week and Chatty is the best. I had a technical issue come up and luckily a chat box popped up ready to help me. I'm so thankful to Esther from the chat who resolved the issue in less than 3 minutes. It has been so easy and quick to set up.

Store Using app Total reviews Average rating
Maude + Aster About 1 hour 2 5.0
5 / 5 Share
May 24, 2024

La aplicación genial, faltan cosas como es normal pero están trabajando en ello. Es muy completa y cómoda para el cliente. Me gustaría que incluyeran el idioma Español aunque en el chat de atención al cliente se traduce automáticamente Cabe destacar que el servicio de atención al cliente es muy rápido y eficaz he estado hablando con "Lydia" por unos problemas que había con las FAQS y el seguimiento de pedidos y en un rato lo hemos resulto, muy amable, rápida y eficaz

Store Using app Total reviews Average rating
Regalo Grabado 1 day 7 5.0
5 / 5 Share
May 23, 2024

Applicazione fantastica, versatile e super utile. Tante funzionalità racchiuse in una sola app. Tra l'altro ho incontrato alcune difficoltà nel configurare determinati servizi, e sono stata aiutata in maniera impeccabile da Lydia, che ringrazio infinitamente, che è stata gentilissima nel rispondere alle mie domande e nel risolvere i miei problemi. App consigliatissima perché integra F.A.Q, Chatbox e Live Chat ed ha un servizio di assistenza efficiente e assolutamente appassionato.

Store Using app Total reviews Average rating
COMFORT ZONE LATINA About 5 hours 1 5.0
5 / 5 Share
May 22, 2024

The app works just fine. I still can't believe it's for free! Plus, amazing customer service, especially from Tiana <3

Store Using app Total reviews Average rating
shemsa.ma 4 days 1 5.0
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