All reviews

Rating Breakdown

  • 5
    96% (1,696 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,705)
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5 / 5 Share

May 10, 2024

I'm just starting out with this but the app is very easy to use altogether. I did ran into some issues but have contacted their support and they've sorten everything in under one minute. Thanks!

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2024

So far it's easy to use with excellent service! I'm excited to go live with this!

Using app

6 days

Total reviews

15

Average rating

5.0

5 / 5 Share

May 8, 2024

Mia and Technician Anivia provided invaluable assistance in resolving various issues encountered during FAQ development. Mia's insightful suggestions and attention to detail ensured a comprehensive resource, while Technician Anivia's technical proficiency streamlined the process. Together, their collaborative effort and dedication exceeded expectations, making them highly recommended for any project needs.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

I recently had the pleasure of experiencing exceptional customer service from Lydia and Toby. From the moment I reached out with my inquiry, their professionalism and dedication were evident. Not only were they prompt in their responses, but they also went above and beyond to ensure that our issue was resolved promptly. Thank you.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

Very good, and received good support from Nolan

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2024

Hana answered all my questions prompty and thoroughly. I enjoy this app very much so far!

Using app

About 2 hours

Total reviews

4

Average rating

4.0

4 / 5 Share

May 6, 2024

Audrey is very helpful!

Store

OKNIFE

Using app

37 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

May 6, 2024

Application intuitive, facile à installer. Qui s'intègre bien à l’esthétique du site internet. L'équipe d'assistance est très réactive et à l'écoute pour vous aider dans les plus brefs délais. Je recommande grandement cette application qui est d'autant plus gratuite.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 5, 2024

Simple and easy to set up, customizable and above all, quick and effective help when I needed it. They also have a nice feature where users easily can add suggestions to the app developers and where users can thumbs up or comment on others suggestions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

Pamela answered all of my questions right away.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

Great app, easy to use and set up. It makes chatting with your customers so simple. Great customer service—Tiana was very helpful!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

The app is easy to configure and get running in a few minutes. The ability to customize the UI and add custom CSS is a plus. Much thanks to Hana who made sure that I am happy and able to work around the app.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2024

Lydia and Maison have been very helpful in resolving my issue. I absolutely recommend it!

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2024

Store

BE A PJ

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Avada is very usefull and easy to use app. Lydia and Nikita provided quick, professional assistance, solving my issue in no time. The app's integration of live chat, email, and FAQ support is fantastic. Highly recommended!

Store

NAZROM

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

May 1, 2024

Fantastic app and amazing service from Audrey and team! Keep it up!!!!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2024

Frankly the best support I've ever come across. Lightning quick and they will even make little custom changes for you - mostly in just a few minutes. Tiana, Nikita and Mia are fantastic!! The app itself is perfect if you want to set up a help desk with FAQs. Not used the live chat yet but I can't wait to get going with that too! Love it.

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 1, 2024

Great support.

Store

PHILIA

Using app

About 2 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

April 30, 2024

He tardado muy poquito en instalarla, es fácil y tan solo he tenido una duda que rápidamente en el chat Tracy me lo ha resuelto inmediatamente. Tracy ha sido muy amable con trato muy cercano. Recomendado 100%

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2024

Ik ben zeer goed geholpen door Tiana. Ze legt alles tiptop uit en helpt met alles wat je maar nodig hebt. ferm bedankt

Using app

8 months

Total reviews

1

Average rating

5.0