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"Lydia has helped me very well, done exactly what I requested.
Great customer support. Jasmine was fast, easy and incredibly helpful. 5 stars across the board. Thank you so much for the phenomenal customer support. I will definitely be sticking with Avada for this alone. Thanks again Jasmine!
Great app, great customer service, and it's Free. It's mostly a FAQ app though, as there isn't any chat integration. It just redirects to your what's app or messenger open's email app.
Abby is a very nice girl, she helped me a lot!
I recently had the pleasure of using the Avada FAQ app for my online store, and I must say, I am extremely satisfied with the experience it provided. The app not only resonated with my preferred style but also seamlessly complemented the overall aesthetic of my shop. One of the standout features for me was the availability of real-time customer support. I had the pleasure of chatting with Sunny, a representative who exhibited a high level of dedication and professionalism. Sunny not only took the time to address all of my inquiries thoroughly but also went above and beyond to help me customize the layout of my pages. The compatibility of Avada FAQ with my store's theme and the personalized assistance I received from Sunny truly exceeded my expectations. I am delighted to have discovered this app and wholeheartedly recommend it to anyone in need of a customized FAQ page. Avada has earned my trust and gratitude for delivering an outstanding product along with exceptional customer service. Kudos to the Avada team!
The team at Avada were super helpful in getting the app working well with our theme, especially Audrey who was very responsive and assisted me in answering all my questions quickly. Great app it seems so far!
An app that is simple and easy to use. I encountered some difficulties when making some DIY settings. And then I contacted customer support via chat got immediate response from Sunny and William. and it was quickly resolved perfectly. Very highly recommended!
Emily was very helpful and prompt in answering my questions! Thank you!
Esther was great! She helped me with everything I needed. Literally EVERYTHING. I love this app !
Added this app to our Shopify store and had a couple of set-up issues. Tiana from the helpdesk was super quick to jump on the chat and even faster in rectifying and troubleshooting the issues I had. So far, the app works brilliantly and works well within our shop front. Will keep playing with it and adding to it so that it is more customised.
Prompt and quick help. Thanks a lot to Hana. She solved the issue in no time
I have never had such a kind and precise follow-up. Easy to use and I really recommend this app. Thank you.
Lovely experience, they helped me to get my FAQ working. 10/10 customer service
i'd like to thank Hana for her wonderful service !
Avada customer service was amazing and helped me within a minute of sending a request. I worked with Sunny and Gideon - both are amazing! Highly recommend this app!
The online support replies very quickly, and it is great to get help from Abby and Gideon.
Great support from Lydia, Liz and Avada tech team. It really helps!
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