All reviews

Rating Breakdown

  • 5
    96% (1,696 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,705)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 28, 2023

The online support replies very quickly, and it is great to get help from Abby and Gideon.

Store

ddiin

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Great support from Lydia, Liz and Avada tech team. It really helps!

Using app

About 5 hours

Total reviews

11

Average rating

5.0

4 / 5 Share

Dec. 26, 2023

So far the support has been amazing from the team. They respond very quickly and efficiently. Thank you to Hana for her help with a page issue. :) It would be great if there was a feature to customise the URL and more styling options. Everything else works amazing :)

Store

SkynCap

Using app

2 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 21, 2023

It's excellent service, fast, and efficient. Thank you, Hana, for your assistance and outstanding customer service.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Thank you very much Emily for your help! :D

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Excellent service! Jasmine went above and beyond for me. I really appreciate it!

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Would give a 10 star if possible. Have been using Avada Plug-Ins since day 1. Thanks to Anthea and the whole team for making our seller lives more efficient and bearable! Thank you to the other Avada team members that have assisted in the past!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

The support by Tony is impeccable! Love the experience with them! highly recommended!

Using app

About 14 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 11, 2023

Amazing app and service. Liz was really helpful in getting my issues sorted.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Ottima app ed ho trovato un assistenza molto attiva a risolvere ogni problema, consiglio!!!

Using app

About 24 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Does what it says

Using app

About 2 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 5, 2023

the experience with abby was wonderful. she resolve all of my problems!! very good

Store

Elov

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

I recently encountered a challenging CSS issue on my website about this app widget, and I am thrilled to share my experience with Lydia and Gideon from this app. Their expertise and dedication in resolving my problem were truly commendable. Not only did Lydia and Gideon resolve the CSS problem, but they also did so efficiently. The turnaround time exceeded my expectations.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

quick response and efficient support from the team (Audrey and Maison), good experience overall!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

Avada WhatsApp Chat, FAQ Page is a very easy to use and free app with a great features! The customer service support Ms. Emily provided a prompt support and guidance to me for setting up my store. Really appreciated and recommend this app!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Esther was so helpful and kind. She solved all my questions and a troubleshoot I was having on my end.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Simple and quick setup

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Atención impecable Una herramienta muy efectiva para ofrecer una atención al cliente a los clientes en nuestra tienda online

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Je débute avec eux mais le service client (Jasmine) est très réactif et même force de proposition.

Using app

6 days

Total reviews

2

Average rating

5.0