All reviews

Rating Breakdown

  • 5
    93% (1,535 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,536)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2024

I'm absolutely delighted with the support for the application! Audrey has been incredibly helpful throughout, assisting me with troubleshooting, providing clear instructions, and ensuring a smooth experience. Her professionalism and expertise have made all the difference. A big thank you to Audrey and the support team!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2024

Easy to use. Very impressed with the app. Nolan was really helpful in helping me resolve my issues.

Store

Mudvii

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

The app and support are incredibly good and Hana is very easy to communicate with and was able to solve my problem in just a few minutes. I definitely recommend the app and would like to thank Hana very much.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2024

This app is so good, best part it's free! Excellent team, Thank You Hana!

Using app

20 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

May 21, 2024

Hana helped me a lot that awesome 10/10

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2024

I love the app so far, Easy to use, has all the key features, and is free. I had a few issues but thanks to Hana everything is ok now. Thanks to Hana and the entire team for this wonderful app. Highly recommend.

Using app

34 minutes

Total reviews

18

Average rating

5.0

5 / 5 Share

May 21, 2024

So far so good. Their customer helpdesk Hana & Nikita was indeed helpful, very friendly, and very efficient on solving problems.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

William ,your tech team member, fixed my problem quickly.. Usually it takes long to reply and fix on the web field.. So that was very helpful to me. I've had a very good impression on your Chatty app.. Thank you so much ..~

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

Thanks to Chatty team especially Nolan for the valuable assistance. Great app!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

I recently had the pleasure of using Avada, and I am incredibly impressed by both the app and its support service. As a free app, it offers a wealth of features that are typically found in premium versions. The interface is user-friendly and intuitive, making it easy to navigate and use. What truly sets Avada apart, though, is its magnificent support service. I encountered an issue and decided to reach out for assistance. To my delight, the support team responded promptly and went above and beyond to resolve my problem. They were patient, attentive, and dedicated to ensuring my experience was seamless. Not only did they address my issue quickly, but they also followed up to make sure everything was working perfectly. It's rare to find such a high level of commitment and customer care, especially for a free app. I highly recommend Avada to anyone looking for a reliable and well-supported application. Five stars!

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

Good and free app. Excelent support by Tiana.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2024

Tiana helped me through out step by step. I am new to this app and I am getting like it already. Thanks

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2024

This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Pamela helped me really, really fast to solve my request!!! Great job!!! Thank you!!!

Store

BeGioia

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2024

Great app for increasing conversions and retaining customers with Live Chat. Bonus is FAQs which can be customized easily. Best thing about Chatty is the customer support. Almost immediate live support, shout out to Hana for the great support in on-boarding and explaining the settings and features. Overall very much satisfied with this wonderful app true to its cause.

Using app

13 days

Total reviews

9

Average rating

4.3

5 / 5 Share

May 17, 2024

罗茜超级棒!解决问题能力超级强

Using app

About 1 hour

Total reviews

57

Average rating

5.0

5 / 5 Share

May 17, 2024

Hana provided smooth and effective communication throughout our chat, making the process of problem-solving feel effortless and efficient.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

very useful app, great client assistance with pamela

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

the support team was quick to respond and very nice

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

I find this Add on TOP. And also the client service is always available and guide you for all the settings You can download and install in your Shopify because is the best add on that i found

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2024

Nice App. Big shoutout to Lydia and Tony from the customer service team! They resolved my issue promptly and efficiently. Their assistance made my experience with the app smooth and hassle-free. Thank you for your outstanding support!

Using app

About 4 hours

Total reviews

5

Average rating

5.0