All reviews

Rating Breakdown

  • 5
    93% (1,535 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,536)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 27, 2024

Nikita and Audrey were amazing and made sure I set up my chat until I was satifsfied!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Esther is a great customer service representative. Thank you

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2024

Chatty is the best chat app, it can be customized as you want. Thank Hana for supporting me and for helping customize the position of the icon.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2024

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2024

Excellent customer service! I dont use chat ever, but thought id give it a go! Happy I went with Chatty over shopify inbox... more options and live 24/7 chat for support! Cant go wrong! :-)

Using app

About 5 hours

Total reviews

4

Average rating

3.0

5 / 5 Share

May 26, 2024

The app has great customizable features. Their FAQ page helped me create a professional-looking page for my website. Audrey and Anivia were a great help. Quick and efficient.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2024

Je recommande vivement cette application. Leur équipe est réellement à l'écoute des utilisateurs. Je tiens particulièrement à remercier Hana pour son accompagnement exceptionnel. Merci beaucoup !

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2024

The app works perfectly, exactly what I was looking for. Hana was amazing and quick with the support!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2024

Tiana is very fast and really helpful. I highly recommend her.

Using app

38 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2024

The product is fantastic, and the support has been a standout for me. Hana from the support team has been exceptionally quick in responding and resolving any issues or modifications in real-time.

Store

Diadem

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2024

Thanks very much to Esther and technical bro Maison, the problem about the style of the icon has been successfully solved. I was very touched by their patience and enthusiasm.

Store

IceOut

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2024

So far I'm quite happy with this particular app for my store's FAQ page. I've tried several different apps for the same thing over the past week and Chatty is the best. I had a technical issue come up and luckily a chat box popped up ready to help me. I'm so thankful to Esther from the chat who resolved the issue in less than 3 minutes. It has been so easy and quick to set up.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

I was allowed to be supported by Hallyfe. I had a lot of questions and all of them were answered quickly and correctly. I am very satisfied!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2024

Very good app with good features that really elevate your shopify website to the next level. Also really good support, Rosie was really helpful and replied fast.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2024

La aplicación genial, faltan cosas como es normal pero están trabajando en ello. Es muy completa y cómoda para el cliente. Me gustaría que incluyeran el idioma Español aunque en el chat de atención al cliente se traduce automáticamente Cabe destacar que el servicio de atención al cliente es muy rápido y eficaz he estado hablando con "Lydia" por unos problemas que había con las FAQS y el seguimiento de pedidos y en un rato lo hemos resulto, muy amable, rápida y eficaz

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

May 23, 2024

Applicazione fantastica, versatile e super utile. Tante funzionalità racchiuse in una sola app. Tra l'altro ho incontrato alcune difficoltà nel configurare determinati servizi, e sono stata aiutata in maniera impeccabile da Lydia, che ringrazio infinitamente, che è stata gentilissima nel rispondere alle mie domande e nel risolvere i miei problemi. App consigliatissima perché integra F.A.Q, Chatbox e Live Chat ed ha un servizio di assistenza efficiente e assolutamente appassionato.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Plugin qui répond aux attentes ! Les deux assistants " Hana" et "Maison" très reactifs et prennent leur temps pour vous aider. Je recommande ce plugin qui est fonctionnel et ergonomique

Using app

About 11 hours

Total reviews

3

Average rating

2.7

5 / 5 Share

May 22, 2024

The app works just fine. I still can't believe it's for free! Plus, amazing customer service, especially from Tiana <3

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

J'utilise Chatty pour l'ensemble de mes boutiques ! Comme toujours j'obtiens l'aide de Hana qui est super efficace et toujours disponible ! Merci Hana :D

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

May 22, 2024

Amazing customer service, would recommend this app to everyone.

Using app

About 3 hours

Total reviews

1

Average rating

5.0