Chatty AI Chatbot & Live Chat

The Avada app works great. Created a perfectly functioning FAQ page and had quick, efficient customer support. Liz was able to help me out with everything I need.

very prompt, answered questions and fixed issues within 5mins. highly recommend to other shopify website owners

I wanted an accordion FAQ for my site and this app definitely delivers that, and for free. The customer service is exceptional and very responsive. The interface is clear and intuitive. I had it up and working with all my FAQs online within an hour. And I customised it to fit my branding so it looks nice on the site. I did have a couple of minor grumbles. One of the first things I had to do was enter my phone number for the What'sApp pop-up - which I didn't want to use. It turned out that even though I entered my phone number, the pop-up wouldn't be active until I enabled it. So I just haven't enabled it. But I would have preferred to not have to enter my phone number at all. Or at least to know in advance that I'd be able to leave it disabled. It just made me unnecessarily nervous about using the app. Also, after you reach ten FAQs it asks you to contact support to have more enabled. Which they did straightaway. So why did I have to contact support? It seemed a bit of a pointless step. As I said, minor grumbles, and I am very happy with the end result and rapid customer service hence the 5 stars.

This app is great! Looks modern and allows customers to find answers to frequently asked questions with ease. The support team is very helpful and resolve issues really quickly. Thanks to Esther for the prompt assistance!

So far so good, Jasmine and Anivia helped a lot, they added the CSS to adjust the position for me, and the faq function is the most my favorite part!

Handige app voor shopify! Ook goede hulp gekregen vanuit Hana toen ik een vraag had over een pagina binnen Avada.

Support très réactif, merci à Hana pour la qualité de ses réponses et de ses services. Je recommande.

I am new but I like most. Hope things will be workable as per my need. I checked some apps but seems look better than others.

Esther was a fantastic help and anticipated my needs in advance. I'm impressed by the instant service and the friendly help.

I had a word with Esther and she did everything so quickly.. I am very satisifed with Customer Support.

The service was very helpful and fast. Hana helped me unlock my icons. Appreciate your help and support!

Avada and Emily fixed my chat issues with this new app. So grateful! I didn't know my other one didn't work right. It was so easy I really didn't need much help, but I was really excited to see that an actual person was online to help me, without having to wait for an email or till operating hours to reply. I just had to say Hello and there was Emily! Responding immediately! thank you

Thank you Prakash for the amazing support! Highly Recommended Apps for you who want to get perfect CRM for your shopify site.

I would definitely recommend it. Very easy to use and manage. Friendly and quick assistance when i contacted their chat.

Excellent experience with the app especially with the support team member Esther. It's very easy to add the FAQ

Thanks for Esther help!!! Wonderful app!!! Very Useful!!! The app can upgrade your brand into next:))

The interface of the app is totally clear and fluid. Really good experience and usability! I have asked to Esther some tips and she was ready to tell me everything, really fast! Amazing :))

Amazing support provided by Sunny, very fast, professional and helpful! Quick and easy to use, you can customize the colors, and you can add WhatsApp for quick customer support.

A great apps on shop, user friendly and easy to use. And the representative Hana is really helpful. That's the apps I would recommend to everyone.

Awsome App, and awsome customer service. I want to thank Hana for all the help she has given me. Really happy for all.