All reviews

Rating Breakdown

  • 5
    96% (1,695 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,704)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2022

This app is very comprehensive and feature-packed. Hana was really helpful when we got set up, and it was a seamless experience.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Excelente aplicación, gracias a Hana por su ayuda y paciencia! Me ha funcionado para todo lo que requiero en mi tienda.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2022

Esther was FANTASTIC & answered all my questions quickly & clearly. She was great! I got my FAQ widget all set up & running with her help!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

Their customer supports are too good, and they are providing a good feature in their application, Jasmine was a great polite woman to solve my problem in just couple of minutes. good app and good customer support

Using app

30 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 29, 2022

Esta muy bien la sección de preguntas frecuentes. El widget del chat, no tiene mucha customización, por lo que ese no lo estoy utilizando

Using app

About 1 hour

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 27, 2022

This app was easy to use. Aisha helped me with needed info to get started. Though my preferred local language was not available. It was easy to edit the app with my preferred language.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

The app has great customizable features. Their faq page has helped me create a professional-looking page for my website.

Using app

11 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 25, 2022

At first, it was unclear why do I need to connect the chat and contacts if I only needed a FAQ page but then everything was fine and the app ended up nice and useful. Thank you!

Store

Bplanet

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

comprehensive function and FREE. easy to use panel and customization available. responsive and help LIVE support team. totally tech free to implement help widget

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I used this app for FAQs and I really like how it works with good customer support, I highly recommend.

Using app

About 8 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

This a really great 'help/FAQ' app for any store, and its FREE! Live chat was very helpful. Esther was amazing in helping me remove the AVADA branding as well as clarifying a few things for me. Glad to have found this app, I also use AVADAS other app for emails popups - that is also a great app.

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Emily was a great help in getting this set up! Response was super fast and so very helpful! Can't wait to finish configurations so that I can get it going on my website. Cheers!

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Great customer service. I asked for customizations (font / size of the chat bubble) and they were very responsive and able to make the app match my website.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Support was instant and super helpful with all my questions/demands (thanks Esther). Very nice app! Would definitely recommend.

Using app

12 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 21, 2022

Liked this app, even better support, very quick and helpful! Recommend for every commerce shop owners!

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Gut, übersichtlich und einfach. Tolle App, die uns hoffentlich das Leben mit unserem Onlineshop deutlich vereinfachen wird! Der Support ist schnell und sehr hilfsbereit. Top!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Better then I expected. Everything easy to use and very good explained. Customer support is friendly and helpful. Juliana fixed my issue in a second. Highly recommended!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Communication is great!! so helpful and fast with getting what i needed done. So easy to install great addition to my website

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Great support! Fast and they solved the issue within the hour. The app is easy to use and do what it should in a good way!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

This app is really helpful it matches my requirement and also his support team is very helpful to give me support on time and really happy with support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0