Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,771
chart
#346
All reviews
Review RSS Feed
March 13, 2024
Solicitamos ajuda e a resposta foi de imediata. Serviço muito prestável da Sunny.
Nov. 15, 2022
I had a great customer service experience with Liz. She was very kind and supportive going out of her way to help fix me a font issue.
Nov. 15, 2022
So far so good! This is the second AVADA app I am using. Their customer service is amazing, Abby helped me in a matter of minutes :)
April 12, 2023
I updated my theme for spring/summer 2023 and needed a quick assist with my FAQ page and quick it was. I spoke with Hana who didn't even gain full access into my store and was still able to fix the problem for me. Thanks so much. I really love using Avada's products. They have the best customer service!
Nov. 11, 2022
Hana & Tech team assisted me with my issues in a jiffy, & my faq page was up in 10 minutes. Very responsive support team!
Nov. 10, 2022
App is working great for so far. I am using FAQ page and i am happy with the results. Also great customer service!
Nov. 7, 2022
Emily was very quick and helpful. I asked for help to increase the number of FAQS that I could have. Thank you
Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Sincerely, AVADA Support Team
Nov. 6, 2022
Aisha from AVADA was very quick friendly customer response. The app is very easy to install and customize.
We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. All the best, AVADA Support Team
Oct. 31, 2022
Fast support! Works great :) I have an issue with the chat and contacted the support page. They replied instantly and fixed my problem.
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team
Oct. 30, 2022
Hervorragend! Die Dame im Chat hat mir mit meinem Anliegen umgehend weitergeholfen und nun ist mein Onlineshop um eine wunderschöne Facette reicher.
Wir haben AVADA entwickelt, um jedem Kunden, der durch unsere Tür kommt, den bestmöglichen Service zu bieten. Wir können Ihnen nicht genug dafür danken, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen und uns daran zu erinnern, warum wir tun, was wir tun. Alles Gute, AVADA-Support-Team
Oct. 28, 2022
Prakash was incredibly helpful. I requested support, had to wait less than 5 minutes, and my requests were solved within a few minutes. Overall very pleased with the support. The app seems great, haven't tested it at scale but comes with pre-loaded FAQs and the functionality so far has been excellent.
We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day. Sincerely, AVADA Support Team
Oct. 28, 2022
Just installed the app and the support so far is great. Thank you Jasmine for helping me so quickly. Appreciate the fast response.
Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Sincerely, AVADA Support Team
Oct. 26, 2022
Just installed this app today, the function is great, and it satisfy our needs. Besides, they have great support team, Emily help us a lot when we occured some little problems and they can be solved soon. Thank you for the help, hope this app will be used by more people in the future.
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at AVADA. We sincerely thank you for taking the time to share your thoughts with us. All the best, AVADA Support Team
Oct. 25, 2022
Great support from Prakash from the customer service. Zeker een aanrader voor alle Nederlanders daarzooo.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day! Best, AVADA Support Team
Oct. 24, 2022
That's a very helpful app. Our customer service team is working hard to reply all the email as soon as possible, but this app give a instant answer to the visitors. And the Avada support's team is amazing. I just send them an message by chat and Hana resolve my issue within 20 sec! I highly recommended this app for any Shopify store owner
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Hana receives the recognition they deserve. Thank you again, have a great day! AVADA Support Team
Oct. 22, 2022
Amazing app with great features! Emily has been really helpful! I enjoy using the app and I recommend it to everyone!
We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, AVADA Support Team
Oct. 20, 2022
Abby assisted me really quickly. Also she was nice and friendly all the time while she was supporting me.
Oct. 20, 2022
Very good app and the customer service is very helpful. Liz help us to use the app properly, we can use more icon now. I can recommend it
Oct. 19, 2022
I use the app for my FAQ's and other special promotions. It is really easy to use and the support from Esther was SUPER fast and effortless to make the changes for me
Oct. 9, 2022
Top service, heel snel geholpen! Ik werd geholpen op een zondag. Dankjewel voor je hulp! Ik gebruikte de app voor mijn FAQ vragen op een gestructueerde manier weer te geven aan de klanten