All reviews

Rating Breakdown

  • 5
    96% (1,695 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,704)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2022

Hana was so quick to respond to our queries. We had an issue within our theme & Faq page. Hana went above and beyond to sort the problem out quickly & efficiently. Customer service is always amazing and any problems quickly resolved. Would highly recommend, 10/10 Thank you Hana

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2022

Great app. I had a few little issues, used the Avada help chat and got connected with Liz after just a few second. She was unbelievable knowledgeable, friendly, and helpful. All issues got resolved in a heartbeat. What a great customer service experience.

Using app

About 16 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 4, 2022

I love using this App, the FAQ page, the help chat, everything is very neat and user friendly. Customer support is also very good, Hana from customer support was very helpful and responsive, Thanks!

Store

Ayla

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2022

It is easy to use, has multiple customized ways, and the customer support is on time and helpful! Best of all, it is FREE ;)

Store

oleapai

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

great app and lizz is very cute and sweet staff , her husband must be lucky , great and fast support

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Excellent app! Easy to use and set up, it fits our needs. And support is amazing with quick response! Hana is the best!!!!!!!!!

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2023

it is beneficial, takes care of the matter seriously, carefully, and is very kind and supportive, plus , swift to respond to requests. I give 5 stars feedback. Thank you so much.

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Quick support. The perfect app for the FAQ page. It is easy to set up your FAQ page using this App & they provide unlimited FAQ question support. Thanks for your support.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

We had some issues with the FAQ page, but with the help of online assistance from "Emily", the problem was solved quickly! We highly appreciate her support on this issue.

Store

JS Tech

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

Thank you to Aisha for brilliant customer support! Looks like a nice app, I hope our conversion rates will increase.

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

It's very helpful. Saved much time. And thank Esther for helping us out. Really excellent customer service.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

I was looking for a simple FAQ app for my site. Great support, simple setup, and most of all free! Just what I needed.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Fantastic Support and Staff especially Jasmine. I was facing some FAQs Limit Issues which Jasmine resolved within seconds and it was a tremendous experience.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Amazing job! Thanks a lot for your help.............................................................

Store

USHROOM

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Juliana was quick to reply to my need for assistance. She was very helpful and got everything taken care of with no issues at all.

Using app

15 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great! Could do with some extra features but they have a section where you can suggest an option yourself or vote on options that others have suggested. And they are actually doing something with the feedback. (Not something you see every day.) Of course 5 stars as this app does exactly what is promised and... it's free!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Abby est tout simplement géniale dans son accompagnement. L'app nous est très utile et offre beaucoup de possibilités. Merci beaucoup

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Tony is so nice and helpful. This is a true free APP that I highly recommend. Try it out, you won't be disappointed.

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

I just started using the app to build my FAQ page. Prakash helped me to get unlimited categories and questions. Support is very prompt and helpful for a free app.

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Great little app. Customer support from Hana was outstanding as well. I had a few questions, they quickly answered to help me clarify a few issues. I had one small issue, and Hana told me how to change it so it fit my needs. Thanks.

Using app

About 1 hour

Total reviews

2

Average rating

5.0