All reviews

Rating Breakdown

  • 5
    96% (1,695 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,704)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2023

Perfect App for FAQs, super easy to handle, super customizable and a very good support team! Can reccommend 10/10

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

This app is wonderful! And it is amazing that it is free. It is so easy to set up, and the support is amazing. Abby answered all my questions immediately. We love it!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Esther helped me through what I needed. Fast and to the point! Thank you Esther and thank you Avada! Truly appreciate this free service.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 18, 2023

Juliana was very knowledgeable and super helpful. She was able to answer all my question and provide me with all the information and changes I need. Highly recommend.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

This app is seriously impressive. How it is free amazes me! As mentioned in other reviews, Hana is super efficient, polite and helpful. I am really loving the Avada suite of apps. Please keep it up, this is seriously top shelf!

Using app

15 minutes

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 11, 2023

Live Chat help is extremely quick and responsive. Thanks to Hana, who helped me ASAP! The interface is also very easy to use.

Using app

18 minutes

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

The installation is as always easy as you can imagine. Setting up the FAQs page is intuitive and easy to understand and offers enough creative freedom to adapt it to your store design. Had contact with Esther from the support team via chat because there was a little "issue" that bugged me and together we could resolve it in no time. In conclusion i had a very good experience with this app and Esther from the support team :)

Using app

4 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Abby is a great customer service she helped me and solve my problem in minutes! Thank you Abby for your help

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Great customer service and a willingness to help out! Would recommend! Jasmine is amazing! Has a good range of icons to select from and best of all placement can be customized to your requirement.

Using app

About 1 hour

Total reviews

29

Average rating

4.3

5 / 5 Share

Jan. 27, 2023

I have been using this app for weeks, and it has been functioning well for my store. Also its support is super. Thank you Jasmine for your fantastic help.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

We are building our FAQ on the app and so far it looks good and Jasmine has been help in helping us to solve our issue with the question limits.

Store

BYKidO

Using app

29 minutes

Total reviews

7

Average rating

4.3

5 / 5 Share

Jan. 3, 2023

Great app, super easy interface. Also, thanks a lot to Hana for super fast support. She is answering your questions in seconds

Using app

29 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Avada has been super helpful in getting my FAQ page set up the way that I want. They also quickly responded through chat and provided excellent customer service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

Super easy to set up and just what I needed! Hana from Avada was able to help me configure it quickly. Highly recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

Liz. Great help. Fast & informative. At first I didn't really wanna talk as I opened live chat by accident but she was inviting & useful. Makes the user experience 10/10

Using app

42 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

I was experiencing an issue adding the Pop-up Live chat to my store. "Hallyfe" was excellent and prompt to handle my problem.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

Great app, super easy interface. Also, thanks a lot to Prakash for super fast support. He is answering your questions in seconds.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Abby is amazing. She helped me through it all! great ap indeed. Ok I should write more: I loveeee this app bye

Store

mortben

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Super easy to set up and just what we were looking for! Esther was able to answer my questions quickly. High recommend!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

We switched to AVADA when we were told that another FAQ application was going to be paid for. We received support immediately after installation and they responded with great speed. Thank you very much, Hana from support.

Using app

1 day

Total reviews

3

Average rating

5.0