Chatway Live Chat & WhatsApp
Live chat customer support & FAQ app for Shopify -...
Rating
4.9
feedback
232
chart
#1,271
All reviews
Dec. 3, 2025
We cant thank Karina and the dev team enough for this amazing App! it has saved us so much time and effort, was super easy to set up and we absolutely love it! 10/10 SWDESIGNS Approved!
Nov. 26, 2025
Great customer service and the app works as intended. Very easy to understand and has helped our e-commerce business get more sales! Thanks for the inbox.
Nov. 24, 2025
We have started to use this chat service on our new web site https://www.gardenwatering.co.uk/ and it is am amazing service. We had almost immediate interaction with it. The ability to be online and answer messages whilst mobile is a great advantage: intergration was easy as well as customisation. Great product and perfect for better customer service.
Nov. 5, 2025
Best chat app i found so far. The inbox works great with tons of customization options.
Nov. 5, 2025
Thanks so much to the devs of this app. It's super simple to set up and use for both our business and the customer. The inbox and option to appear online or offline has definately helped increase our sales by quickly answering any quick questions they had before purchasing. When we are not online, we are able to reply to the customer and they can see it when they next visit the site or we can reply by email to them if they leave it.
Nov. 5, 2025
Great app that I have been using daily. Being able to converse with customers in 'real time' via the chat inbox has been very useful in building trust and converting sales. Marvin has worked with me to implement an improvement, and kept in contact to let me know once the issue was addressed. Would recommend this app :)
Oct. 28, 2025
Oct. 26, 2025
Super easy to set up and use. I get messages straight to my phone via app. Really helps with sales so customers don't click away when they have a question.
Oct. 16, 2025
Great app, easy inbox layout and I love the live visitor notifications. This is THE app to use.
Oct. 14, 2025
Hi, this app is the best chat app i ever had, UI is best, and less latency than other chat app. i recommend it
Oct. 13, 2025
Sept. 25, 2025
Using this app daily, works really well. The Inbox feature is really well made and I get notifications straight to my phone using their app from customers. 10/10 would recommend
Sept. 19, 2025
The website chat application has made it super easy for us to connect with our customers in real-time. The interface is simple, responses are instant, and it helps us provide quick support without needing phone calls or long emails. Super easy to integrate
Sept. 16, 2025
Chatway is a really useful and intuitive app. What impressed me the most is the WhatsApp integration, which makes it easy to communicate with customers and manage conversations in one place. The interface is simple, fast, and it has significantly improved the way I handle customer support. Highly recommended for anyone looking for a practical tool to centralize chats and messaging!
Sept. 15, 2025
This is the live chat app that best meets my needs. It has a simple and attractive design, comprehensive features, and is easy to use. The inbox labeling feature is especially helpful, allowing me to prioritize the messages I need to process. The customer service is always eager to answer questions, and I can tell they're truly committed to making this product a success. Keep it up!
Aug. 28, 2025
Very practical, helped me a lot, the customer service was very friendly and helped me solve many problems