Chatway Live Chat & WhatsApp
Live chat customer support & FAQ app for Shopify -...
Rating
5.0
feedback
366
chart
#974
All reviews
Rating Breakdown
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March 17, 2025
So far so good. I am currently on the free plan and don't see any limitations to the app. I receive all alerts into an inbox that can be accessed through a mobile app or through Shopify. I am able to reply to customers in real time.
March 10, 2025
Great app that's easy to navigate, and truly user friendly. Extremely easy to talk with customers via the live chat and it ensures messages are not missed.
March 18, 2025
We have our site in 21 languages and serve customers all over Europe, so the on the fly 2 -way translation is just what we needed. The UI is clean and very easy to read, which makes the response time really fast and together with the email notifications when a potential customer enters the chat, not a single chat is left unmanaged. One thing I hope they will soon implement is: being able to email the complete chat to the customer is the translated version as well. I was told they are working on it. If this gets implemented it is a close to prefect chat app.
March 4, 2025
Love the simple and user friendly design of the live chat, I am using the free version and i am liking it.
Feb. 24, 2025
I installed this app last week and is working perfectly, the set up was quite easy. The mobile app is great, i get a notification when client sends a message. I highly recommend it. Well done Chatway!
Feb. 24, 2025
Love the tool, very easy to use and very cost effective! I was able to set it up within 5 mins and the chat support is super fast and very helpful and kind.
Feb. 19, 2025
Excelente aplicación, live chat es perfecto para atender de forma rápida a los clientes.
Feb. 16, 2025
After getting help from excellent customer support to install the app, it worked great.
Feb. 13, 2025
Chatway has been a great addition to our store! The live chat feature works smoothly and allows us to provide quick and efficient support to our customers. It's easy to use, and the setup was seamless. Highly recommended for any Shopify store looking for a reliable chat solution!
Feb. 7, 2025
This is a great chat app! I can easily chat live with any of my customers. It notifies me straight away when a customer starts a new chat, and I added lots of FAQs which allows customers to get answers to common questions without having to chat with me! Also, the tool looks great on my website and is easy to customize to my brand.
Feb. 4, 2025
I was looking for cheap and simple live chat application and this app meets my expectations
Jan. 29, 2025
Excellent app. Inbox is well organized and easy to use. Setup was a breeze. Customer support is top-notch. No notes. Highly recommend.