All reviews

Rating Breakdown

  • 5
    96% (251 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 90% (235)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2025

I love this app, very efficient for my business

Using app

About 16 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

免费版本推荐使用

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

I installed this app last week and is working perfectly, the set up was quite easy. The mobile app is great, i get a notification when client sends a message. I highly recommend it. Well done Chatway!

Store

MANIERE

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Love the tool, very easy to use and very cost effective! I was able to set it up within 5 mins and the chat support is super fast and very helpful and kind.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Excelente aplicación, live chat es perfecto para atender de forma rápida a los clientes.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

After getting help from excellent customer support to install the app, it worked great.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Chatway has been a great addition to our store! The live chat feature works smoothly and allows us to provide quick and efficient support to our customers. It's easy to use, and the setup was seamless. Highly recommended for any Shopify store looking for a reliable chat solution!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

This is a great chat app! I can easily chat live with any of my customers. It notifies me straight away when a customer starts a new chat, and I added lots of FAQs which allows customers to get answers to common questions without having to chat with me! Also, the tool looks great on my website and is easy to customize to my brand.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

I was looking for cheap and simple live chat application and this app meets my expectations

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Great app

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Great customer service. Great app

Store

MO-POWA

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Excellent app. Inbox is well organized and easy to use. Setup was a breeze. Customer support is top-notch. No notes. Highly recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Definitely recommend! Was having some initial technical issues, but those got quickly resolved. Customer service is great too and response time is perfect!

Store

BmiWise

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Great app for live chat

Store

Herbie

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Great features, flexible pricing

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Works well.

Using app

23 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

REALLY GOOD, best app i used so far with distance for customer service chat! =)

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Since we used Chatway LiveChat on our website, customer interaction and satisfaction have greatly improved. We can answer customer questions instantly, which has increased conversion rates. In particular, it makes communication more direct and convenient. Through Chatway LiveChat, we can effectively reduce customer waiting time, and customers are more willing to contact us through this platform. I am very satisfied with the performance of this tool, it is worth the investment!

Store

JPHYLL

Using app

11 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 11, 2025

If there is a survey module would be even greater

Using app

About 20 hours

Total reviews

3

Average rating

4.7