Checkout Blocks
Checkout Blocks® for Shopify Plus
Rating
4.5
feedback
54
chart
#807
All reviews
Rating Breakdown
Sept. 24, 2024
KraZy - less than 5minutes from download to completed action. Been wasting time & money on a dev team to block PO box address etc Hit Shopify support - "Thats easy down load this APP, here are the steps" BooM Done - So stoked & so frustrated hadnt checked the APP store first YEARS ago! #faark!
Sept. 16, 2024
Aug. 21, 2024
Works far better than similar plugins! Seamless implementation and simple interface. I would say it would be nice to have some better explanation of how the customizations which are dependent on things like the exact name of a shipping method work, it still seems a little nebulous but eventually I was able to make it do what I wanted.
Aug. 19, 2024
It's refreshing to use an app that actually has a clean user interface, so you don't need instructions on how to use it. We use it to hide the Cash on delivery payment option for some countries and when certain items are present in the cart. The app works perfectly for us. In contrast to all the other crap we tried to use and gave up.
Aug. 15, 2024
July 26, 2024
Its a good start, but I'm hoping it expands and becomes better with more features. I currently have a date picker that I can't exclude disabled days as lead days, so as soon as it gets to Thursday customers are able to selected Monday when it should be Tuesday or later as I have excluded weekends as delivery days but no way to exclude as a lead day. I assume this will also not work for blackout days. I would of talked directly to the app developers but there is no dedicated contact service for the app but the generic shopify help, who, when I explained I wanted to add function to a checkout block dynamic content block, wrote a reply ignoring the app and included liquid code which I have no way of deploying as I have no access to the checkout code.
July 1, 2024
BEWARE - now that Shopify has purchased this app there is ZERO support. I had to fight with the chat support to even convince them that this app was owned by Shopify . We have been having issues with this app since the first install and Shopify Plus has been totally incompetent. Now they said we need to hire an outside company to fix the issue. Shopify should never have purchased this app if they were not prepared to support it.
June 13, 2024
Really great addition to Checkout Extensibility. Have been able to stop our reliance on custom checkout.liquid code and switch to a much simpler & highly configurable way to include things like dynamic shipping warnings/estimated production times and custom fields for tax details/EORI, etc. Look forward to testing upsell functions.
May 13, 2024
As a brand that took an early leap to checkout extensibility, checkout blocks saved the day! It is a quick and easy way to help us customize our checkout to parity on the front-end. It's a strong 4 stars! There are some minor kinks otherwise it would be 5 stars.
May 9, 2024
If you're in the market for checkout customizations start here, this solves so many problems for store owners. Terms and conditions, po box validation, custom order data at checkout - and more. Initially you may see sticker shock but the app is well worth it.
May 8, 2024
Support has been great helping me implement blocks on our checkout page. They are quick to answer questions.
May 3, 2024
Great App, worth the cost. Had an issue and support got back to me very quick with the right solution. A+
April 29, 2024
May 4, 2024
As a user of this application, I have encountered numerous problems while using it. One of the most frustrating things is the lack of an online chat feature. Whenever I need support, I have to wait for hours to get a response. Unfortunately, the support service is probably the worst that I have ever encountered. When I do get a response, it's usually just incomprehensible screenshots and messages stating that my request has been sent to the technical department. One time, I spent my entire day trying to change the name of the delivery. However, I had to wait for hours just to get a response from the support team. Even after numerous requests, the problem persisted and nothing was done to resolve it. Eventually, they wrote that they would transfer the information about the problem to someone else, which was not helpful at all. Overall, my experience with this application has been very negative, and I regret having purchased a plan for 1 year. I do not recommend it to anyone looking for a reliable and efficient application. 05/04/24 I am writing to express my concerns regarding continuous functionality issues with your application, which remain unresolved despite my previous communications with your support team. The most recent incident occurred on April 20th, and as of today, May 4th, I am still unable to access the essential functions of the application. I have fulfilled my payment obligations for the promised service, yet the persistent issues have significantly hindered my ability to use the service effectively. This situation is impacting my store and I am extremely dissatisfied with the ongoing disruptions. I urgently request a thorough investigation into these issues, a clear timeline for when they will be resolved, and a statement regarding compensation for the period the service has been unavailable or dysfunctional. I appreciate your immediate attention to this matter and look forward to your prompt response. Sincerely, David H. Filler Lux
Hi there, Sorry to hear you are unhappy with the support we provided which was 24/7 within an hour over the weekend. Mind you, this is above and beyond many apps who would not respond to you over the weekend. Our support team worked through multiple setup issues on your end and our technical team is investigating your most recent inquiry (less than one business day as well). As you can tell from our other 5 star reviews, our support goes above and beyond.
March 28, 2024
Pretty versatile tool - provides the option for deeper customization for the tech-savvy but remains entirely straightforward for the average person. Customer support is great and knowledgeable. Only downside is the price-tag being a bit unreasonable for most merchants.
March 26, 2024
This is a great app! It has helped us make sure customers have the information they need at checkout time. Thank you for the time you've put into making a great app.
March 14, 2024
Love checkout blocks and their support team! They are always super quick to respond and resolve any issues I am having within one email. The app itself is very easy to use and is super helpful in creating upsells and displaying messaging to customers within checkout.
March 7, 2024
This is one of the most complete and customizable checkout block apps out there. For the price it will let you to take advantage of all the new checkout customizations available to sellers, replacing a large number of smaller checkout customization apps. Incredibly well documented and customizable!