All reviews

Rating Breakdown

  • 5
    68% (2,147 ratings)
  • 4
    19% (589 ratings)
  • 3
    6% (203 ratings)
  • 2
    2% (48 ratings)
  • 1
    6% (184 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2021

Amazing App so far. I already had conversion few conversions. I'm happy of result. Hope my optimisation with this app ll continue to improve.

Store

novmtl

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for leaving us a review! We are so happy to hear that you have already gotten some conversions. Warm regards, Isaiah, Account Manager

5 / 5 Share

Nov. 5, 2021

I used this app to create add for google, look good and professional ,and they have good support team

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Amazing Warehouse owner! Thanks for the 5-star review - it means a lot! We are happy to hear that you are having a positive experience with our app. Happy selling, Isaiah, Account Manager

4 / 5 Share

Nov. 4, 2021

It was easy but a little too easy. Still figuring out navigation. Some products have been rejected and I'm not sure why, but figuring it out

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi BeerNovelties owner, Thanks for taking the time to leave us your thoughts! If you need help with the products that have been rejected still, please reach out to us at [email protected] for further assistance. Happy selling, Isaiah, Account Manager

3 / 5 Share

Nov. 2, 2021

Wasn’t a very quick set up, it should be a more less particular process so that people do not feel intimidated by something that may be doing this for there first time.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thanks for taking the time to leave us your feedback as it helps us improve our service for future users. We have tried making set up as easy as possible in 5 easy steps so users start on the right foot. If you would like to specify your concern in depth, please reach out to us at [email protected]. Warm wishes, Isaiah, Account Manager

5 / 5 Share

Oct. 29, 2021

got a great hike on my sales of 2k21 . One must try this as one of the top lead promotor for the startup for engagement growth.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Kartscape Jewelry owner! Thanks for the 5-star review! We are glad to hear that you have gotten a spike in sales. All the best, Isaiah, Account Manager

4 / 5 Share

Oct. 28, 2021

Good, easy to install. When I asked some doubt on pixel, chat executive informed me to contact technical team. Din inform where , how etc

Using app

3 months

Total reviews

3

Average rating

3.3

Developer Reply

Hi, Wayanad Green Fresh owner! Thank you so much for taking the time to leave us your thoughts! I am glad to hear we were able to assist you. Warm regards, Isaiah, Account Manager

5 / 5 Share

Oct. 28, 2021

Clever Commerce has been amazing. Great plugin to our store with ease of use and great AI and automation capability. We have registered for a premium subscription and our account lead Nikki Del Rosario has been spectacular. Extremely knowledgeable, very informed and has been able to solve any issue we have had with Ads as well as across the google suite. Highly recommend utilising this API and premium specifically.

Store

Rentoza

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words, Mishaan! We appreciate your confidence and satisfaction in our services. Your feedback means a lot to us. We look forward to continuing working with you as a premium customer! Happy selling! -Nikki, Account Manager

4 / 5 Share

Oct. 27, 2021

Just added this app and am hopeful. They assign you a client contact with the Pro plan, so you can directly communicate with a human about your campaigns. My rep, Carlos, has been very responsive and helpful so far. The only thing I don't like is their support and my client contact never seem to be online or available at the same time as me (Pacific Standard Time). I see they are based in Madrid and Malaga - so that's my only complaint. But they look like a very professional company online (Clever eCommerce). I will update my review in a month once I have seen what they can do.

Using app

18 days

Total reviews

7

Average rating

4.3

Developer Reply

Hi, Saltwater Vintage & Uncommon Prints owner, Thank you for taking the time to give such detailed feedback - we truly appreciate it! I am glad to hear that Carlos has been able to assist you with your campaigns. Unfortunately, we cannot change time zones - we wish we could. If you have any additional questions, please reach out to us at [email protected]. Warm regards, Isaiah, Account Manager

5 / 5 Share

Oct. 26, 2021

VER NICE APP..................................................................................................................................................................

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, AromaSutra owner! Thanks for the 5-star review! We really appreciate it! All the best, Isaiah, Account Manager

3 / 5 Share

Nov. 13, 2021

keep getting issues with google shopping and contacting the customer service, they apparently keep working on it but issue is never solved. Also the communication is complicated as it seem I am talking every time with someone else and not my original ad manager so i have to write again and again . Original: Good help from Carlos to set up our first campaigns and clever tips on how to run them. Need to test the app on the long run but seems to be working just fine and integrates all possible kind of campaigns, including retargeting

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Hi, Finerblack Jewelry owner! Thank you for taking the time to leave us your thoughts. I am glad that Carlos was able to assist. We would be more than happy to help you at [email protected] with any further questions. All the best, Isaiah, Account Manager

5 / 5 Share

Oct. 26, 2021

The app is fine but it does tend to crash a bit on the mobile and even pc. Just need to refresh the page and all is good.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Hummel's Fitness and Camping owner! Thank you for taking the time to leave us your feedback - we really appreciate it! We will try to incorporate it into our next update. All the best, Isaiah, Account Manager

5 / 5 Share

Oct. 25, 2021

creates the campaigns with ease. can t wait to see what more it does. I plan to explore all options.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Mariano Shop owner! Thank you for the positive review! We are glad to hear that you were able to create your Google Ads campaigns with us through Clever. Warm wishes, Isaiah, Account Manager

5 / 5 Share

Oct. 25, 2021

The Best app Ever. Super easy and fast to get started. Great functionality! Functions very well and it's certainly the best out of the current ones out there.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Saralegui owner! We are so happy to hear that you are enjoying our app. If you have any questions or concerns, contact us at [email protected]. All the best, Isaiah, Account Manager

5 / 5 Share

Oct. 24, 2021

Easy to set up campaigns, it is good for merchants who does not have Google Adwords experience. This app can set the campaigns for you in one click.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Ider Furniture owner! Thank you so much for taking the time to leave us your feedback - we really appreciate it! Happy selling, Isaiah, Account Manager

1 / 5 Share

Oct. 24, 2021

Very poor choice of advertising, over 80% of what they advertised were out of stock or other unavailable (e.g. wholesale only) product links. The products were all flagged not for the Google channel, but they ignored that. Furthermore, they do not include you brand as a negative keyword, and even have a search specifically for your brand. This means when an existing customer already knows your brand and is searching for you, they may get an advert shown above the actual search results and click on that instead, costing you money and associating the sale with Google Ads, even though the customer was already searching for you. The also did not include utm_campaign tracking identifiers, so they did not show up in the Shopify Marketing report. (I had to add these manually myself). Trial it for a month if you must, in case it works better for you, but in our case it performed very poorly.

Using app

23 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Wintersheart owner, Thank you for taking the time to leave us your thoughts after using our service. We strive to take customer feedback into consideration while improving our services for future users. After looking further into your concern alongside my Tech Team, we have found some discrepancies from your Shopify site that may have played a role in the lack of campaign performance that you have experienced - my sincerest apologies for this mishap. Since October 5, 2021, the Clever-created campaigns generated 181 clicks as reflected in your Google Ads account. Additionally, it looks like your campaigns were running on quite a low budget; that being said, 181 clicks garnered by the Google Ads created by Clever ecommerce is quite a high amount given said budget. I truly understand your frustration and I am so sorry that you have not seen the results you were hoping for. I would like to note that individual campaign tracking is not available in our Basic plan which is the plan you were subscribed to; this plan does include the pixel integration for conversion tracking purposes. For your understanding, Clever uses your brand as a keyword for remarkerting campaigns and to prevent competitors from stealing any potential customers. I hope this clears things up a bit and we are more than happy to answer any questions you may have at [email protected]. Warm regards, Isaiah, Account Manager

5 / 5 Share

Oct. 22, 2021

I really love this app for my store. Its an excellent app to use on your Shopify store. It very easy to use.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Jae & Jah Kids owner! We are glad to hear you are having a positive experience with our app! Happy selling, Isaiah, Account Manager

5 / 5 Share

Oct. 21, 2021

Super helpful customer service! I'm really excited with how they've set up my campaign and I look forward to seeing the results

Using app

13 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Sharp Shirter owner! Thank you so much for your kind review - we really appreciate it! We hope you see positive results. All the best, Isaiah, Account Manager

5 / 5 Share

Oct. 19, 2021

This is a great app to help you with getting your products out to the public. I would recommend that you try it out.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, LakeShire Boutique owner! Thanks for leaving us your kind words - we really appreciate it here at Clever! We wish you a successful Google Ads journey. All the best, Isaiah, Account Manager

5 / 5 Share

Oct. 19, 2021

I like it, its working great. Thanks, Easy to use and to add products.................................................................................................................................................................................................................

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi El Colmado owner, Thank you for leaving us your feedback! We are glad to know that you are having a pleasant time on our app! Warm wishes, Isaiah, Account Manager

5 / 5 Share

Oct. 18, 2021

Set up so far has been relatively easy although I'm not really sure what to do next. Review request came through too early perhaps?

Using app

3 months

Total reviews

8

Average rating

4.6

Developer Reply

Hi Maive & Bo owner, Thank you for taking the time to leave us a review! If you have any other questions or concerns regarding set up, please contact us at [email protected]. Additionally, feel free to update your review as it is not necessary to rate the app right away. All the best and happy selling, Isaiah, Account Manager