Click & Drop
Streamline shipping to save time and boost business efficiency
Rating
1.6
feedback
74
chart
#1,850
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
4%
-
Less than a month
14%
-
Less than a year
38%
-
More than a year
38%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users reporting issues such as orders not syncing, constant disconnects, inability to import orders, and lack of support from Royal Mail. Common themes in the reviews include inconsistent syncing, technical issues, poor customer service, and frustration with the app's reliability. Users have expressed disappointment with the app's performance, especially considering its critical functionality for e-commerce businesses. Some positive feedback mentions fast shipment and good tracking services, but these are overshadowed by the numerous complaints and challenges faced by users.
Highlights
Review RSS Feed
All reviews
Dec. 22, 2025
Completely broken, not picking orders up at all and we're having to create labels from scratch
Dec. 19, 2025
Utterly inconsistent at pulling through or syncing orders, no ability to update or tell it to sync, no idea why it just stops at a certain order. Mostly negative reviews all say the same thing. Crappy App, crappy developer.
Dec. 5, 2025
We have recently begun experiencing an issue where orders are no longer pulling through from Click & Drop to Shopify. As a result, these orders are not showing as fulfilled on our Shopify system.
Dec. 2, 2025
Cannot send orders to the USA any more, as keeps saying "Duty amount cannot be zero". I am using the MPR option and It was absolutely fine until Monday 24th November and then this issue started. I have contacted the help team and technical department and no one has helped me at all. I have sent screenshots of issues and got no reply. At present I am having to send all parcels manually through send.royalmail.com, which is far from convenient when I have to enter all details manually. I have tried clearing my cache, using a different browser and deleting the app, but so far nothing has worked. Works fine for all other countries
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