CM Commerce: Email Marketing

July 18, 2020

I initiall gave this a lower star because of customer support. But after they provided me with great service and got me all set up and ready to go, I decided they deserved at least a 4 star. Good app I would recommend. Support was good

July 22, 2020

I've been using the app for a short time, but what I've seen, it has been very useful, and very easy to use. Will see how it keeps going. Would love the reviews feature to be in the basic plan.

Dec. 20, 2019

CM Commerce has beautiful and easy to use email templates. I find the platform really easy to use. The Workflow recipes are very helpful. The platform does have some issues, but I have found the support and dev team are onto it and we always get a resolution. Looking forward to the teething issues being ironed out and then it will be a 5 star review from me.

Dec. 10, 2019

I used CM Commerce to set up successful automated email campaigns, workflows and newsletters that have helped to generate revenue for the company. I hope they are able to implement the A/B testing feature soon because it is something we are looking forward to exploring.

Nov. 25, 2019

Just started using CM commerce for Nu Hair. No complaints so far. Easy to use, don't like having to add a logo section each time and can be a tad buggy, but overall it's great. Happy that they are part of Campaign Monitor. Looking forward to getting features available in that platform like the countdown timer and engagement segments. Hopefully, it can help drive more customers to nu-hair.com

Nov. 21, 2019

We're big fans of CM Commerce here. It has as many capabilities in an email provider/platform as you can want. It does take time to actually learn how to use all the capabilities however. We definitely recommend contacting them and getting some support from their end if you're stuck at any points in the set-up of automated emails and series process. We did that and we loved the support we got! Highly recommend CM :)

July 2, 2019

I enjoyed the free 30 day trial even though I didn't have much time to explore the app yet, I can tell that it will be helpful to my business and am looking forward to growing my email campaigns and the abandoned cart tools. Thanks Conversio.

June 4, 2019

When MailChimp no longer integrated with our Shopify store, we switched to Conversio. So far, it's been great! A great feature is that it is charged by the number of REAL customers you have - not just how many email subscribers are listed. Still in the testing phase and figuring out how to create our emails, but so far so good!

May 26, 2019

I like this app so far because it also has the customer review follow up function and customer service is also good - I would usually get the response back within 24 hours to get help. The reason I took 1 star out is because the conversio's instruction on how to add the reviews on my shopify store isn't clear enough for me and still need help. I'll have to reach out to the customer service again. Everything else is great!

May 7, 2019

I got this to replace Mailchimp since their integration with Shopify is ending. I really like the wide variety of pre-made templates for follow ups with customers, and after a month I've already seen a few conversions from them. It's relatively interface friendly, as someone not super tech savvy it's been pretty straight forward to build emails. I am a bit bummed about the monthly price, as I was on a free plan with Mailchimp and being such a small company, I don't need to send excessive amounts of emails, but hopefully over time it will prove to be worth the price. I will say there are a few features that have been difficult for me to implement on my own, even with the Conversio instructions. I had to get their help to verify my domain to intergrate my email marketing customer list from Shopify. I also reached out for help with adding code/widget to show reviews left through Conversio follow up emails, but they wouldn't help me without charging me a fee. I feel if I am paying a monthly fee, it should include help with these available features if their provided instructions are not enough for me to complete on my own. Other than that, I've enjoyed the service so far and hope it will work out long term.

April 10, 2019

This is really helping us drive sales, we use it on 2 of our stores and its helping both of them to get customers to revisit their carts and make purchases.

Feb. 8, 2019

Conversio has helped me several times to save the sale and boosted my sales conversion rate. It is definitely recommended for any eCommerce entrepreneur wanting to boost their success.

Sept. 7, 2018

The app is good and they have a bunch of features. BUT, for you to be able to send newsletters, or even view newsletters, you'd have to enter your credit card information. Which I did and BOOM, there are no templates. You are all alone if you are a beginner and doesn't have the necessary experience to build a decent newsletter. they wrote to me saying that they have a service, that someone can help you build your newsletter for an extra cost, of course. Bottom line, I switched to another email marketing company :)

Aug. 20, 2018

Seems good. Will refer this app to others.

June 18, 2018

The robust receipts and the followup flow, ask for reviews, happy anniversary etc, are wonderful! I have seen a huge increase in the number of reviews I receive since adding Conversio to my store. The fact that I can share them on Twitter & Facebook is a big deal! I was using the free version of Yotpo before switching to Conversio and it would have cost me $400 a month with Yotpo if I wanted that capability. The one drawback is that my customers can only share the review via the email request I send them. They cannot go to my product page and leave a review directly on my website. The Newsletter template is fairly easy to use, but there are a few limitations as well. I'd like to implement a double opt-in when I import a list but that isn't possible as of yet. That being said, the support team is incredible and I'm sure the points that I mentioned will eventually be worked out.

April 8, 2018

Great app so far, has a quick and convenient set up. Can't wait to utilize this email marketing app more.

Jan. 23, 2018

Conversio is a relatively simply email marketing tool to plug into your online store. The initial setup has been easy and the Conversio support are very responsive and willing to troubleshoot any issues that arise. The tool offers additional widgets that can be added to your web store's product pages to allow product recommendations and product reviews directly on pages. This has increased impressions and is starting to lead to conversions too!

Jan. 20, 2018

The receipts looks nice and helps with customer engagement. When designing receipt template, it needs to be made more clear how to integrate receipt with digital downloads. www.BuyExcelTemplates.com

Jan. 10, 2018

This is the 2nd day of trial version. I am astonished with the live chat customer service of Conversio. As i told to her , Julia is a great customer rep . She was with me around 15 minutes to set up my DNS setting for the Newsletter Add-On of Conversio. I handled all the settings and started to use it. If i will buy that 50% will be because of Julia's great customer support.

Aug. 24, 2017

Conversio was a great addition to our Shopify store. We started on the free version, but having seen what that can do and talking to the support guys I made the decision to go premium. Follow the advice they write in their blogs and this app will generate revenue for you.