Back In Stock Alert‑ Notify Me
Pre order for out of stock waitlists & auto send...
Rating
4.7
feedback
190
chart
#3,292
All reviews
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June 18, 2025
Buyers beware: with SB Coming Soon, your inventory may not be as protected as you think. ⊹ I left a glowing five-star review as a new user, and now I'm back to update with bitter disappointment after over four months of use and full-price subscription cost. Unfortunately, I’ve discovered a critical flaw in this app that completely undermines its core purpose. ⊹ The SB Coming Soon app claims to prevent early purchases of unreleased products, but in reality, it essentially just hides the purchase buttons while still rendering them (and the product IDs) in the code of your site. I'll refrain leaving public instructions for how to exploit this loophole, but suffice it to say, if you know your way around Shopify code, it takes less than a minute of effort to successfully buy an item that should be "coming soon." ⊹ This is exactly what happened to me. A high-demand, one-of-a-kind handmade item that I had queued for release was purchased hours before it was supposed to go live, by someone using this workaround. As a one-person shop, it was incredibly confusing and stressful, and threw my whole launch day for a complete loop. ⊹ Discovering this vulnerability after months of trusting the app is unbelievably frustrating. While it would (thankfully) not occur to most site visitors to look for this sort of workaround, clearly some will do it if they want the item enough, and it’s unacceptable for an app designed to restrict purchases to fail in such a fundamental way. ⊹ After uncovering this issue, I looked for alternatives to this app, and was thrilled to discover that it's possible to build a better, more secure Coming Soon listing using Shopify’s metafields and a bit of custom code. That's what I'll be using going forward. My app subscription renewed today, but I've now cancelled; here's hoping SB will honor my refund request for the upcoming month's charge. ⊹ I wish the developers well -- they've all been kind and helpful with smaller issues I've encountered previously. I'm very disappointed to have to change this review. I personally can't justify paying for the app after this discovery, no matter how friendly the customer service. I sincerely hope they can turn this around.
Thank you so much for your detailed and thoughtful review! 😊 We're thrilled to hear that our app has been a great solution for your store and that our support team could assist you quickly. Your feedback on the UI and customization options is valuable, and we'll certainly keep it in mind for future improvements. If you ever need further assistance or have any feature suggestions, feel free to reach out—we’re always here to help! Wishing you great success with your first drop! 🚀🎉 Thanks again for choosing SetuBridge! 💙
Jan. 21, 2025
This app is great! Had to reach out to support for some help and they replied straight away, actually solved my problem instead of just sending generic responses. Solid app, does what it says it will and the online support team are super helpful and really fast.
Thank you so much for your fantastic 5-star review! We're thrilled to hear that our support team was able to assist you promptly and solve your issue. It's always our goal to provide helpful, personalized support, and we're so glad you had a positive experience. We really appreciate your feedback and are happy that the app is working well for you! If you ever need any further assistance, feel free to reach out anytime. Thanks again for choosing our app, and have a wonderful day!
Jan. 7, 2025
Easy to use and looks great!
Thank you for the 5-star review! 🌟 We're delighted to hear that you find the app easy to use and visually appealing. 😊 If you ever need assistance or have suggestions, we’re here to help. Thanks for choosing our app! 💖
Jan. 2, 2025
It's a nice application with the features we've been looking for, for quite a while. We're using a self-bulit theme for our website so we needed assistance from the support to get the coding on point for both mobile and deskop. The help was fast and excellent and we can highly recommend this application!
Thank you so much for your amazing 5-star review! We're thrilled to hear that our app has the features you've been looking for and that our support team could assist you with the customizations for both mobile and desktop. We truly appreciate your recommendation and are always here to help if you need anything else in the future! 😊
Dec. 30, 2024
Super prompt customer service! Easy to set up and meets my needs.
Thank you for your wonderful 5-star review! We're so glad to hear that you found our customer service prompt and the setup easy. It's great to know that the app meets your needs! If you ever need any further assistance, don't hesitate to reach out. 😊
Dec. 27, 2024
Thank you so much for the 5-star review! We truly appreciate it. If you ever need any further assistance, feel free to reach out anytime! 😊
Dec. 19, 2024
fast response
Thank you for the 5-star review! We’re glad to hear that you appreciated our fast response. If you need anything else, don’t hesitate to reach out!
Dec. 16, 2024
Great app with amazing customer service!
Thank you so much for your 5-star review! 🌟 We're thrilled to hear you're enjoying the app and our customer service. If you ever need assistance or have any questions, feel free to reach out. 😊
Dec. 9, 2024
It works very well, and is easy to use. I hope they add someday notification systems for customers via messaging like Telegram or others, and that would be perfect.
Thank you so much for your 5-star review! 🌟 We're glad to hear you're finding the app easy to use and working well for you. 😊 Your suggestion about adding a notification system like Telegram is fantastic—we truly appreciate your feedback and will pass it along to our team for consideration. If you have any other ideas or need assistance, we're here to help! 🚀
Dec. 6, 2024
Super helpful for my customers to easily see what is coming soon. Only had an issue once and tech support fixed it within 24 hours and was great!
Thank you so much for your wonderful review! 🌟 We're so glad to hear that the app is helpful for your customers and that you had a great experience with our tech support. Resolving issues quickly is our priority, and we’re thrilled we could assist you within 24 hours. If you ever need further support, don’t hesitate to reach out. 😊
Dec. 5, 2024
Thank you for your for taking the time to leave a review! If there’s anything we can do to improve your experience or address any concerns, please don’t hesitate to let us know. We’re always here to help and are committed to making things even better for you! 😊
Dec. 4, 2024
Very easy to set up. The app does exactly what we were looking for. I had a few questions/customizations and they helped right away. Still have to implement and use but so far so good!
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that the app meets your needs and that our support team could assist you with your questions and customizations. If you need any further help while implementing or using the app, feel free to reach out—we're always here to assist! 😊
Nov. 8, 2024
Very good support and user friendly app.
Thank you for the fantastic review! 😊 We're delighted to hear that you find the app user-friendly and that our support met your expectations. If you ever need further assistance, we're here to help. Happy customizing! 🌟
Oct. 24, 2024
Everything we needed + great customer service
Thank you so much for the 5-star review! 🌟 We're thrilled to hear our app has provided everything you needed and that our customer service met your expectations. If there's ever anything more we can assist you with, please don't hesitate to reach out. Thanks again!
Oct. 21, 2024
this app worked out really well for what I needed for my shop. I had an technical issue, and was very surprised with the speed in which support responded and also how quickly they ironed out my problem. If you are looking for an app that easily sets up Coming Soon badges, and pre-orders, look no further. I can't recommend this app enough.
Thank you so much for your amazing 5-star review! We're thrilled to hear that the app has worked perfectly for your shop, and that our support team was able to quickly resolve your issue. Your recommendation means a lot to us, and we're glad that the "Coming Soon" badges and pre-order features are making a positive impact on your store. If you ever need further assistance, we're always here to help! Thanks again for your support! 😊
Oct. 15, 2024
Great app, perfectly does what it's supposed to do, even has great customer support to customize things the way you see fit.
Thank you for the wonderful review! We’re so glad to hear that our app meets your needs and that you found our customer support helpful for customization. If you have any further questions or requests, feel free to reach out anytime!
Oct. 14, 2024
Fantastic app and support. I had the app set up in no time but wanted a few tweaks to fit in with my theme which support were on to immediately. I can not recommend highly enough
Thank you so much for your amazing review! 🌟 We’re delighted to hear that the app setup was quick and that our support team could assist with those theme tweaks right away. Your high recommendation means a lot to us, and we’re always here to help if you need anything more. Thanks again for your support!
Oct. 9, 2024
Quick and easy installation. Good Customer Service. It does exactly what it should!
Thank you for the 5-star review! 🌟 We’re thrilled to hear that you found the installation quick and easy and that our customer service met your expectations. It’s great to know the app is working exactly as you need! We appreciate your support, and we’re here if you ever need assistance.
Oct. 4, 2024
This app is easy to use. Support response was courteous and quick.
Thank you for the fantastic review! We're glad to hear that you found the app easy to use and had a positive experience with our support team. If you ever need further assistance, we're here to help!
Oct. 1, 2024
Thank you for your amazing 5-star review! We're delighted to hear that you had a great experience with our app and support team. Your feedback means a lot to us, and we're always here to help if you need anything in the future! 😊