SB Coming Soon ‑ Back In Stock
Notify Me | Back In Stock Alert | Restock Notification
Rating
4.8
feedback
161
chart
#3,217
All reviews
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Nov. 2, 2023
We're genuinely sorry to hear about your experience with our app and the challenges you've encountered. Your feedback is crucial in helping us improve, and we appreciate you taking the time to share your concerns. We would like to assist you in resolving any issues you've faced with our app. Please reach out to our support team at [email protected] or +918511963839, and we'll do our utmost to address your specific concerns and make your experience better. Your feedback is invaluable to us as we continually strive to enhance our app and provide a more positive experience for our users. We hope to have the opportunity to work with you to resolve these issues and ensure you receive the value you expect from our app. Thank you for your feedback, and we look forward to assisting you further.
Oct. 30, 2023
I like the idea of having the Coming Soon banners on my products and the count down timer, but two times in a row, when the count down timer got to zero, my product never went live! I ended up having to make a duplicate listing so that I could sell my items. The first time was when I was offering a convention exclusive item. When I'm done submitting this review, I'm deleting the app.
Oct. 16, 2023
Quick response and they fixed our problem perfectly!!
Customer satisfaction is our top priority, and it's fantastic to know that we could meet your expectations. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help!
Sept. 18, 2023
Harika,ekip çok başarılı,teşekkürler
Harika! Ekip olarak bu güzel değerlendirmeniz için teşekkür ederiz. Desteğiniz için minnettarız!
Aug. 24, 2023
Great service with customizations when I had some troubles with the app. Fast answers through WhatsApp and very helpful!
It's fantastic to know that our fast responses via WhatsApp and our helpful assistance made a positive difference for you. We are committed to providing the best possible support to our valued customers, and your feedback reaffirms that we're on the right track.
July 4, 2023
This app is exactly what we were looking for! The support team have been so accommodating to make customisations for us too which we are very grateful for. So happy to have found the app.
Your positive feedback is a testament to our team's dedication. We're excited to have provided you with an experience worth praising and look forward to exceeding your expectations again.
May 19, 2023
We were supported by Samta, who did a great job by helping us with a little color issue of the "coming soon" button. Just installed the app, need more time to test it, but so far everything works great. Thank you Samta!
Thank you for your kind words! We're glad Samta could assist you with the color issue on the 'coming soon' button. We appreciate your feedback and hope you enjoy testing our app further. Feel free to reach out if you need any more assistance!
May 19, 2023
Great app for coming soon batches. I had some issue with the layout, but support was very helpful and replied fast. They managed to fix the issue quickly as well.
May 3, 2023
Important, this is not mentioned anywhere. The "Notify Me" button replaces the "Buy now" button. i.e. be sure to leave the "Buy now" button in the Shop Designer, otherwise the Notify Me window will not appear. This is what happened to us at the beginning. It's working now and we got help of the customer service, very friendly and fast. But it took a few days till they answered. We needed to contact them on several streams. And we wanted to collect the email subscribes in a Mailchimp list. It worked at first and then it cut the connection to Mailchimp out of nowhere. Thankfully, the subscribers are also listed and managed in the app, so it's left there now. But we didn't even notice it at first. The design is simple, which is good. Unfortunately, it cannot be adapted to the shop style or customize it. Overall the app is not fancy but it does the job and we would use it again if we wanted to announce a product.
We're thrilled to hear that you enjoyed your experience with us. We understand your frustration, and we want to make things right. We would like to offer our assistance in resolving this matter promptly. Please contact our customer support team at https://www.setubridge.com/contact, and we'll work towards a satisfactory resolution. Thank you for your feedback, and we appreciate your continued support. Best regards,
May 2, 2023
Le service est perfectible mais l'équipe de développeur est très réactive aux demandes ! Simple d'utilisation !
We're glad to hear that you had a positive experience with us. Thank you for choosing our business, and we hope to see you again soon.
Feb. 27, 2023
I think they didn´t research well how our business model work. We had big issues during our drops. Customers couldn´t pay as soon as the product went live. You can imagine how much money we lost during first minutes. After a couple of tries they couldn´t fix that. As a conclusion we disabled this app and will never use it again :(
Hello FAM, Thank you for taking the time to share your concerns with us. We understand that you had a negative experience and we apologize for any inconvenience this may have caused. We appreciate your feedback and want to assure you that we take all feedback seriously. We will be taking steps to address the issues you have raised and will be working to improve our services. If you have any further concerns, please do not hesitate to reach out to us. We are committed to ensuring the satisfaction of our clients and will do everything we can to make things right. Best regards, SetuBridge Support team
Jan. 3, 2023
The app support was extremely active and the app worked wonders for my store. Thank you so much for developing such an amazing app.
We're glad to hear that you had a positive experience with us. Thank you for choosing our business, and we hope to see you again soon.
Nov. 15, 2022
I installed this app and at first loved it... I emailed a couple of times to try to get assistance with a feature and never heard back. A few days later, the app BROKE my store. Every item in my store was showing "out of stock". I had to reach out to my tech guy for emergency services (250.00) and the issue was this apps code. It even had links to other stores in it. He deleted it and repaired my store. When he deleted it, he left "broke my store" as the comment for why we were deleting. Still no answer to my other emails, but what do you know I received a pretty fast response to this. I explained everything and they asked me to INSTALL IT AGAIN so they can see what is going wrong and fix their code. No thanks.
Hello Ashley Lozano, We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. Please contact the support team at [email protected] so that one of our representatives can discuss your concerns in more detail. Thanks & Regards, SetuBridge Team
Oct. 13, 2022
App stopped functioning. Incredibly sluggish reply by the developer. I said the app is down to look into it ASAP, they replied three days later asking for permission to access my site. They said they would look into the matter but I can see they only logged in once from Ahmedabad, India after which they didn't bother logging in again nor updating me. I'm paying monthly for an app that doesn't function so had to delete it - such a shame.
Hello Ça Va London, We understand your disappointment and agree that this is not acceptable. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please contact the support team at [email protected] so that one of our representatives can discuss your concerns in more detail. Yours sincerely, SetuBridge Support Team
Sept. 14, 2022
Works great and very helpful customer service. There was a feature I wanted the app to do that hasn't officially been launched but the customer service team was able to do that specifically for my store which was great! Highly recommend!
Hi there, This is Dipen from the Coming Soon Product- Notify me App Support Team. It was a pleasure to receive this review from you. We thank you for your time and effort. We value your opinion greatly. Our service will always be improved to ensure the highest quality. Please feel free to contact us any time through our live chat or by email at [email protected] if you require assistance. Regards, Dipen Coming Soon Product- Notify me Support Team
May 24, 2023
Super friendly and very quick assistance. Directly at the beginning 2 times requested and it was implemented without any problems. Due to various changes in the store were unfortunately also some changes necessary. This was no problem at all for the team, who implemented everything for us with a lot of patience. Great communication and super customer support
We greatly appreciate your review. It is a pleasure to have you as a customer. If you need us anytime, we are here for you.
Aug. 18, 2022
Excellent service and fast response. Got all my requests taken care of! Strongly recommend this app for the Notify Me feature.
We're thrilled to have received your positive feedback! Your satisfaction is our motivation to continue delivering exceptional experiences. Thank you for your support.
June 20, 2022
Needed to create a coming soon feature without having to install an entirely new theme. I managed to do that easily with this app, but had trouble hiding the prices for the products labelled coming soon. Dropped them a message on WhatsApp and they got back to me within the hour, I just gave them app access and they fixed it quickly without me having to do anything other than accepting the request for access. Am delighted with the great service, and relieved that the site works fine too!
Your positive feedback is a testament to our team's dedication. We're excited to have provided you with an experience worth praising and look forward to exceeding your expectations again.
April 28, 2022
We used this app to help us track interest in products that are not yet available so that we can tailor our inventory. We didn't like the initial look when applied but the tech service removed the features we didn't like in record time through a collaborator permission in Shopify. I can't thank you enough for taking care of us so quickly.
Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.
April 4, 2022
I recently installed this app for my custom fabric store on Shopify and it is amazing! Does exactly what I want it to do and I'm already getting subscriptions from people interested in my upcoming products. Looking at the features that are coming soon on it, I think this will give me everything I'm looking for in a "coming soon" application. Would highly recommend this to anyone that uses "coming soon" products in their store! PS. Two small suggestions 1. Add an email that gets sent out when someone subscribes to notify them that they have been successfully subscribed to the product 2. Give more control over customizing the form. My husband is a software engineer so he was able to update the form so it stood out more on my product detail pages, but it would have been great to be able to do that myself.
Thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our customers a great experience, and we keep it improving. I’ve talked with our teams here, and we’re working on fixing these problems. Also, thank you for your kind words about our app. We really appreciate both kindness and honesty :)