All reviews

Rating Breakdown

  • 5
    86% (139 ratings)
  • 4
    4% (7 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 91% (145)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2022

The team at SetuBridge were extremely helpful in making this app work seamlessly with my bespoke-designed Shopify store. Great service and useful app!

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this review. We really appreciate you being a customer and helping to share words about us. We’re here for you anytime :)

4 / 5 Share

March 22, 2022

I think this is a great app and does build great awareness and excitement for your product. It clearly gives you all of the customer information of people who have subscribed to be notified when it comes available. It was a little difficult to set up with the coding etc, however the support team where brilliant and assisted when needed. Only downside to the app is when the product on your store becomes available it does not automatically send the customer a email to let them know it is available. There is no option to send a bulk email on the app so you have to click one by one, which when you have 100 over people waiting to be notified by the time you have notified the last person if it is a limited number product it has probably already sold out!! Sort this and the app is easily 11/10!!

Using app

11 days

Total reviews

3

Average rating

2.7

Developer Reply

Thank you so much for your kind words :) Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. We’re looking forward to making your experience even better in the future!

5 / 5 Share

March 19, 2022

It does what it says and more impressive is their support team. They are available to support you with all the issues.

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 15, 2022

This is too complicated to use, a waste of money. Uninstalling after just 30 minutes of getting the app. It's unfortunate they don't do a free trial.

Using app

23 minutes

Total reviews

6

Average rating

3.2

2 / 5 Share

June 23, 2023

Works great on collection coming soon however it always remove the coming soon button and makes it invalid. always have to message support to make this active again

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our customers a great experience, and we keep it improving. I’ve talked with our teams here, and we’re working on fixing these problems. Also, thank you for your kind words about our business. We really appreciate both kindness and honesty.

5 / 5 Share

Jan. 18, 2022

This app it's fantastic. Special the support team and also the developer team that help me with strange request. I am really happy that I have installed this application.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I found this app so useful and the support was top notch, they were available immediately to address any queries I had and helped me sort out incoming stock. It was stress free and so beneficial

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2021

Love the app, it fulfills all the purpose for E-commerce website, especially when you have coming soon products frequently. The support team for the app is amazing they are so professional and prompt, one could always depend on their support team when encounters any issue.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2021

Support is really great. Customized the CSS just the way i wanted it Thanks guys, will be using this for all my upcoming products

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2021

we used this app to help us collect emails for soon to come products. works great! the customer support helped me get it set up quickly also

Using app

6 days

Total reviews

6

Average rating

3.5

5 / 5 Share

April 16, 2021

Really great product for the price, and the team provided help to install it in a timely manner. Would recommend.

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 1, 2021

I am happy to have the ability to add the coming soon button to my website. Because the items sell fast this allows customers to read the details before they are released to purchase. The app is failry easy to use. Some things I found could be more clear in the instructions of how to use. But that may also have been me new to shopify, trying to figure things out. The support is available and willing to answer questions though. The email to alert customers comes from the app creators email, so I'm unsure if customers would open it, or if it would go to junk mail. but I'm over all happy with the app, and would suggest it.

Using app

27 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 16, 2021

Pleased to use the product; just the right one we needed for the launch. Good support by the staff as and when needed. Keep up the momentum.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

Nice app. They have customized some options for us. Very easy and responsive. Definitely recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Very helpful and responsive support and customer service. Great app! Looking forward to understanding demand for new products. Highly recommend!

Using app

3 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 28, 2021

Easy to install and use. Support responded in under a minute and proactively resolved my issue. Highly recommended.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

This is a good app. and useful. It helps with marketing, and you can notify customers in advance. It lets you get a lot of feedback before you launch.

Using app

14 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 19, 2020

The helpdesk team are amazing and extremely kind. Helped me 24/7 via whatsapp and or email so this is great from their part. Unfortunately becuase of requirements we could not use the app at the end but this did not stop the team from assisting us all through the process. They are very professional and would reccomend them anyday!

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

I was setting it up and the help center quickly came in contact. The communication was quick and smooth. Everything works as it says in the pictures.

Using app

10 days

Total reviews

1

Average rating

5.0