Commslayer ‑ Helpdesk & Chat
Helpdesk & chat by the ex-Lifetimely founders
Rating
5.0
feedback
44
chart
#1,172
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
16%
-
Less than a month
39%
-
Less than a year
39%
-
More than a year
0%
Reviews Summary
The reviews for the Commslayer Shopify App are overwhelmingly positive, with users praising its customization options, ease of use, top-notch AI features, and excellent customer support. Many users are impressed by the fact that the app is free and offers functionalities comparable to more expensive alternatives like Intercom and Gorgias. The seamless integration with Shopify, intuitive design, and robust features make it a game-changer for managing customer support. Users also appreciate the continuous improvements and responsiveness of the Commslayer team, led by co-founder Karri. However, some users mention that the app is still missing a few features compared to industry giants, but they are confident in the app's potential to compete with them in the future.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 14, 2025
This product, this team - don't hesitate even for a second. The solution delivers as promised, actually it's better than advertised. This is the next coming of judge.me only in the CX space. Proceed without hesitation.
May 14, 2025
Excellent product. Karri is incredible responsive to feature requests and the dev team seems committed to making this an excellent app. Very pleased to be migrating from Gorgias.
May 9, 2025
THE. BEST. VALUE. HELPDESK. We've used most of the bigger CS platforms out there, from Zendesk to Gorgias, and while Commslayer may not have all of the features and integrations, the delta is INSANE. Karri is constantly rolling out new features and changes. Just like how we like to invest in high-delta people, we couldn't be happier with such a crazy high-delta helpdesk. If you're dropping a couple hundred $'s a month on your CS platform and looking for an alternative, you can probably get min 90% of what you're getting with Commslayer. For free. So it's almost infinite value?
April 15, 2025
Great tool, really customizable and very easy to learn. On top of that, top-notch AI features that work really well !
April 14, 2025
I want to pay for this! Can't belive this is free rigth now. Our team setup Commsayer to move from using an email inbox to a help-desk ticket system. Commslayer does that plus integrates social, shopify chat AND has AI reposnder. Plus you can enable a info/faq style section on your site. These are big store features accessible to anybody now. The pricing cannot be beat. Note, we've also had a support request that was fairly open ended. Then founder got on a call and walked us through our issue (user error). Every time I've purvhased an app and the support had been like this, that is a good sign.
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