Commslayer ‑ Helpdesk & Chat for Shopify

Commslayer ‑ Helpdesk & Chat

Free support helpdesk by the ex-Lifetimely founders

Rating

5.0

feedback

37

Reviews

chart

#1,264

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    19%
  • Less than a month
    41%
  • Less than a year
    35%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its functionality, customer support, and cost-effectiveness. Many users have highlighted the quick and helpful support provided by the team, as well as the app's efficiency in improving communication with customers. Users have also mentioned that the app offers features comparable to industry giants like Help Scout and Gorgias but at a much more affordable price, making it a valuable asset for small and medium-sized businesses. The AI assistance, ease of use, and continuous updates have been key factors in users' satisfaction with the app.

Highlights

Positive feedback on functionality and features
Praise for customer support and responsiveness
Affordability and cost-effectiveness
Comparison to industry giants like Help Scout and Gorgias
Appreciation for AI assistance and continuous updates

Rating Breakdown

  • 5
    100% (37 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 21, 2025

Ummmmm how is this free??? I was skeptical at first, but WoW! Currently it just works, and that is beautiful. No frills. Everything you need in one place, help center, and now more AI features for self service. A-mazing!! If your on the fence from switching from a 'big player' just do it. We used Commslayer to get us through airing on Shark Tank and it works better than Intercom (for what we need) at literally no cost.

Store

Lectec

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2025

Very easy to use interface and great support. 5 stars!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Insane value for being a free app.

Using app

12 days

Total reviews

17

Average rating

3.6

5 / 5 Share

March 10, 2025

Such a great app for customer support. Super easy to integrate with our channels and very fast support.

Using app

About 1 month

Total reviews

17

Average rating

4.8

5 / 5 Share

March 7, 2025

I recently started using the Commslayer Help Desk app for Shopify, and I must say, it’s an absolute game-changer for managing customer support! The app’s intuitive design and seamless integration with Shopify make it incredibly easy to track and resolve customer queries efficiently. I was impressed by its robust features—everything from ticket management to real-time notifications is designed with user-friendliness in mind. In short, if you’re looking to elevate your store’s customer service and streamline your support operations, the Commslayer Help Desk app is a must-have tool. It’s reliable, efficient, and has significantly improved our workflow. Highly recommended!

Store

Lastu

Using app

7 days

Total reviews

4

Average rating

5.0

All reviews

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