Rating
5.0
feedback
8
chart
#2,026
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
25%
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Less than a month
25%
-
Less than a year
38%
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More than a year
0%
Reviews Summary
Commslayer is highly praised by users for its value for money, ease of use, and responsive customer support team. Many users have compared it favorably to Gorgias, highlighting its better pricing and essential features. The app is commended for its fast resolution of issues, Superhuman-like keyboard shortcuts, and potential for further development. Users appreciate the ability to integrate FB/IG ad comments into the helpdesk for free. Some users have mentioned previous experiences with other platforms like Gorgias, Re:amaze, and DelightChat, noting Commslayer as their favorite choice.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 15, 2024
We have previously used Re:amaze and Richpanel, and this app is better. The way the AI is integrated is great. Really happy with it and have already been recommending it to people. And given its free, its a no brainer! Also its great not to have 'powered by richpannel' on every single support email.
Oct. 12, 2024
The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.
Sept. 9, 2024
We love Commslayer! We were wary to migrate away from Gorgias but Karri and the Commslayer team have been amazing. Onboarding was quick, the tool itself is simple to use and functions well, and issues are resolved with lightning speed. They are one of the most responsive teams we've ever worked with and their commitment to developing the best CX tool out there is evident in all that they do. Make the switch - you won't regret it!
Aug. 27, 2024
Was evaluating this vs Gorgias and the value and product offering this has is leaps and bounds better for a way better price. If you're looking for a customer support platform with all the essentials you need, look no further than Commslayer! If I could give this 100 stars I would!
July 22, 2024
I was about to write "by far the best value for money support platform," but that seems silly when it's totally free. So, instead, I'll just write that it's the best support platform of all the platforms we've used, and we've been through a few: both Gorgias (too expensive), Re:amaze (buggy UI), and DelightChat (also buggy UI). CommSlayer is my favorite — by far. My current favorite feature is the Superhuman-like keyboard shortcuts that allows me to go through tickets blazingly fast
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