Commslayer ‑ Helpdesk & Chat
Helpdesk & chat by the ex-Lifetimely founders
Rating
5.0
feedback
41
chart
#1,082
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
17%
-
Less than a month
39%
-
Less than a year
37%
-
More than a year
0%
Reviews Summary
The reviews for the Commslayer Help Desk app on Shopify are overwhelmingly positive, with users praising its ease of use, great support, and impressive features. Many users have highlighted the app's value for being free and its ability to compete with established players in the customer support software industry. The founder, Karri, is highly praised for being responsive and helpful. Users appreciate the seamless integration with Shopify, AI features, and efficient customer service management provided by Commslayer. Some users have mentioned switching from other platforms like Gorgias and Zendesk due to the app's functionality and cost-effectiveness. Overall, the app is described as a game-changer and a must-have tool for improving customer support operations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 15, 2025
Great tool, really customizable and very easy to learn. On top of that, top-notch AI features that work really well !
April 14, 2025
I want to pay for this! Can't belive this is free rigth now. Our team setup Commsayer to move from using an email inbox to a help-desk ticket system. Commslayer does that plus integrates social, shopify chat AND has AI reposnder. Plus you can enable a info/faq style section on your site. These are big store features accessible to anybody now. The pricing cannot be beat. Note, we've also had a support request that was fairly open ended. Then founder got on a call and walked us through our issue (user error). Every time I've purvhased an app and the support had been like this, that is a good sign.
April 3, 2025
It's great! Karri and the team are always improving things too and are highly open to feedback. I've been very impressed after switching from Delightchat.
March 21, 2025
Ummmmm how is this free??? I was skeptical at first, but WoW! Currently it just works, and that is beautiful. No frills. Everything you need in one place, help center, and now more AI features for self service. A-mazing!! If your on the fence from switching from a 'big player' just do it. We used Commslayer to get us through airing on Shark Tank and it works better than Intercom (for what we need) at literally no cost.
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