Commslayer: AI Helpdesk & Chat

Helpdesk & chat by the ex-Lifetimely founders

Rating

4.9

Feedback

194

Reviews

Chart

#605

Shopify

All reviews

Rating breakdown

5 95% (184 ratings) 4 2% (4 ratings) 3 1% (2 ratings) 2 1% (1 ratings) 1 2% (3 ratings)

Reviews with text

87% (169)

Review RSS feed

4 / 5 Share

April 22, 2026

Good to see the history of the customer. Possible to use that history to guide AI in different kind of responses.

Store Using app Total reviews Average rating

Sidekick 6 months 14 4.5

4 / 5 Share

April 22, 2026

Love the fixes that keep coming. Looking forward to more. Merging conversations still seems tricky. Wishing you inspiration and energy throughout the rest of your day!

Store Using app Total reviews Average rating

MDF Instruments Official Store 9 months 2 4.5

4 / 5 Share

March 30, 2026

Store Using app Total reviews Average rating

Wraith Esports 11 months 2 4.5

4 / 5 Share

March 4, 2026

We switched from Gorgias to Commslayer. It’s a great platform that allows us to manage our emails, chats, and social media in one place. Thanks to its AI bots, we’re able to provide support around the clock, just like a real agent would. We’re excited to see what else they have in store to continue improving the customer experience. The reporting still needs to be double-checked.

Store Using app Total reviews Average rating

Tougher Than Tom 10 months 4 3.8

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