All reviews

Rating Breakdown

  • 5
    95% (161 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 88% (149)
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4 / 5 Share

April 22, 2026

Good to see the history of the customer. Possible to use that history to guide AI in different kind of responses.

Using app

6 months

Total reviews

13

Average rating

4.5

4 / 5 Share

April 22, 2026

Love the fixes that keep coming. Looking forward to more. Merging conversations still seems tricky. Wishing you inspiration and energy throughout the rest of your day!

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 30, 2026

Using app

11 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 4, 2026

We switched from Gorgias to Commslayer. It’s a great platform that allows us to manage our emails, chats, and social media in one place. Thanks to its AI bots, we’re able to provide support around the clock, just like a real agent would. We’re excited to see what else they have in store to continue improving the customer experience. The reporting still needs to be double-checked.

Using app

10 months

Total reviews

4

Average rating

3.8