Commslayer: AI Helpdesk & Chat
All reviews
Implementation has been really smooth and straightforward and the team is very responsive and helpful. Good price aside, the interface is intuitive and the integrations are well thought out.
AI is unstable and there are some bugs which need to be addressed as soon as possible. This review will stay if the devs don't respond to an active ticket in an urgent matter. Thank you.
Has been great so far! They are always adding new features and it makes our customer service so much easier
If you're looking for customer support without getting ripped off, you've found the answer. Commslayer is AI first, has an amazing MCP and is easily trained. We're stoked on them
Staff are fast, super helpful, and open to suggestions (and they actually implement them).
Great support and fast problem solving! We appreciate their assistance and easy fixes. The platform is easy to use, comfortable approach and very helpful customer support. Thank you!
Very easy to use and the support service is responsive!
incredible app for a forever free plan. incredible support, incredibly fast with updates. just the best.
Excellent customer support, generous free tier.
It's really really great. Way better than gorgias and richpanel for sure for a way smaller amount of money. AI is SO Good that you can automated 90% of your tickets easily
Insane App for customer service. I get around 30 messages weekly that I can handle now way better than manually before. Also lot of interesting things coming in the future. Highly recommend!
We have used Commslayer in our NZ/AU ecomm business for 1+ years and love this app. The support team are easy to contact for any questions or requested improvements and you are updated regularly with developments in the software. We have had multiple agents using the app at a time and it's great to answer customer replies (using canned responses) or to collaborate with other team members before a reply is sent. Highly recommend!
Excellent app. Very good value and the team is constantly improving.
Great app and good support as well. Was having some issues here and there due to a wrong set up from my side and the team helped me out quickly! Would recommend!
The 2 one Str reviews written by others doesn't reflect our experience. i have zero interest in this business and as a client, they are very very very supportive and responsive. To feel protective over them as a client tells you how we feel abt this wonderful company.
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