Commslayer: AI Helpdesk & Chat
All reviews
Best decision we've ever made!
The supervisor stepped in and resolved my issue, and I can't wait to try this highly cost‑effective customer service tool.
We're switching to Commslayer from another AI Helpdesk & Chat. The support team was wonderful every step of the way
The best help desk software I've ever used. Lots of other software is too expensive, too complicated, and doesn't suit small to medium-sized businesses like mine. I run three brands through this, seven figures, with one human agent. The support is fantastic. The developer himself often responds, and the other customer service guys all really know their software. I can't recommend it highly enough.
Tested a lot with Commslayer and now live. This looks very promising! This will be a real timesaver for our business. I'm excited! You can't tell that answers are made with AI. Biggest task now is to train the AI-agent. Using the public FAQ page functionality is a major plus!
Amazing tool to scale and automate your CX. The CommSlayer team is there for you every step of the way and helps a lot.
I trully appreciate their genuine effort and guidance during my first months using the platform. Thanks!
Lenie and the Commslayer support team have been amazing. The level of support they provide really makes it feel like we’re part of the same team, rather than just clients. That kind of partnership also builds a lot more confidence for companies like ours that rely on Commslayer as an important part of our day to day operations. May the Force be with the Commslayer team!
I scheduled an onboarding meeting with the team and set aside time specifically for the call. Unfortunately, nobody showed up, and I received no communication letting me know they wouldn’t be attending. For a new customer trying to get started with the app, that speaks volumes about the level of service and support I can expect going forward. If a company can’t show up for a scheduled onboarding appointment—or at least communicate that they can’t make it—it’s difficult to have confidence in the service. I’ve decided to uninstall the app and move on to another solution. Very disappointing experience, especially when a simple email or message could have handled the situation professionally
Hi, I'm so sorry about the confusion around time zones. It looks like our head of CS Mitchel has reached out and scheduled a new call with you, along with a pricing offer. We hope to get you up and running soon! -Karri / cofounder
Would highly recommend ComSlayer. It is amazing, and the team is great.
Great support team! Had an issue with my store being connected to a wrong account and they helped me resolve it quickly. The app itself is clean and easy to use. Recommended!
Solid software, responsive customer care.
Absolute best CS app on shopify. Incredibly priced. Has every feature you need, and the team is top of class with releasing new features and staying up to date with what the merchants want/need. Get off your other app and switch to Commslayer. You will not regret it. Our customer satisfaction went well up, and our costs went way down. No brainer.
Commslayer is here to dominate. Very easy to use, easy to navigate, perfect even for first time Shopify merchants!
Great team and great software. I found found this amazing to use, the cost is very good and when we need help the team is always quick to answer
Received great support today. More importantly, we've been able to farm many TP reviews through the easy to set-up CSAT surveys. Overall highly recommend using Commslayer
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