Commslayer: AI Helpdesk & Chat

Lenie and the Commslayer support team have been amazing. The level of support they provide really makes it feel like we’re part of the same team, rather than just clients. That kind of partnership also builds a lot more confidence for companies like ours that rely on Commslayer as an important part of our day to day operations. May the Force be with the Commslayer team!

I scheduled an onboarding meeting with the team and set aside time specifically for the call. Unfortunately, nobody showed up, and I received no communication letting me know they wouldn’t be attending. For a new customer trying to get started with the app, that speaks volumes about the level of service and support I can expect going forward. If a company can’t show up for a scheduled onboarding appointment—or at least communicate that they can’t make it—it’s difficult to have confidence in the service. I’ve decided to uninstall the app and move on to another solution. Very disappointing experience, especially when a simple email or message could have handled the situation professionally

Would highly recommend ComSlayer. It is amazing, and the team is great.

great experience!

great app and great support

Solid software, responsive customer care.

Absolute best CS app on shopify. Incredibly priced. Has every feature you need, and the team is top of class with releasing new features and staying up to date with what the merchants want/need. Get off your other app and switch to Commslayer. You will not regret it. Our customer satisfaction went well up, and our costs went way down. No brainer.

Commslayer is here to dominate. Very easy to use, easy to navigate, perfect even for first time Shopify merchants!

Great team and great software. I found found this amazing to use, the cost is very good and when we need help the team is always quick to answer

Received great support today. More importantly, we've been able to farm many TP reviews through the easy to set-up CSAT surveys. Overall highly recommend using Commslayer

They have a great support team that will walk you through as many steps as needed if you ever have troubleshooting issues. Once you get used to the layout of CS, it becomes very easy to manage. Great work

Great Helpdesk with amazing AI features. The team is incredibly helpful and supportive with onboarding and set up. 10/10!

It is quite extensive and user-friendly! I have had a pleasant experience working with it ☺.

Very helpful with every question I've had

Implementation has been really smooth and straightforward and the team is very responsive and helpful. Good price aside, the interface is intuitive and the integrations are well thought out.

Has been great so far! They are always adding new features and it makes our customer service so much easier