All reviews

Rating Breakdown

  • 5
    96% (131 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 92% (124)
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5 / 5 Share

March 2, 2026

Best app ever, over my expectations... Literally changed my life & mental load. Thank you, Commsalyer.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2026

Amazing value and always rolling out good new updates!

Using app

5 months

Total reviews

7

Average rating

4.3

5 / 5 Share

March 1, 2026

Great app and great support team

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

March 1, 2026

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

Honestly one of the best value apps we've added. The features keep improving and for the price it's a no-brainer. Bernardo has been brilliant throughout, quick to respond, helped us get set up properly and always happy to answer questions. Feels like you're working with someone who actually cares whether it works for you. Highly recommend for any eCommerce business looking to get on top of their customer service.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Love Commslayer. So good, really reasonably priced and a very responsive and communicative founder.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Love the app, love the founder, love the simplicity in working with AI. Keep going.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Been using it since nearly the beginning. The team is making great efforts to improve the app and add new features. Fingers crossed that the Youtube comments integration is coming soon! We previously tried Helpscout which did not work well for us and ended in a nightmare experience trying to migrate away from them (they tried to hold our data hostage). We also looked into Gorgias but the pricing is insane and charging per "ticket" for every social media comment is completely absurd, especially for brands who get hundreds of comments a week across social media. Very glad a new player like Commslayer is in the space, and hoping they don't take on VC money and raise prices like the typical software companies do.

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 27, 2026

This is the greatest app helpdesk and chat platform ever created. The founder is an absolute crazy man. In a good way.

Using app

Over 1 year

Total reviews

24

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Wow, I've been using this app for months and now I can't imagine life without it. Its a game changer for CX and replying to all forms of social media comments and DMs. And the price is amazing. I cant decide if the price or feature set is more impressive. Also they are innovating at a crazy pace and have launched more features in any given week than Big G has released in the last year. Keep it up Karri!

Using app

Almost 2 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

I've used Georgias and Zendesk previously. This is just as good - if not better - than either one for a fraction of the cost. There is no need to pay $1000s each month for a customer service app. This is the future of SaaS - strong apps that do what you need for a very reasonable price. I ahve been doing this long enough that in my email somewhere is a bill from Zendesk for a $18,000 a year renewal, which is what started me to move to Gorgias and now to Commslayer. This is not a shady company or anything wierd or spammy, its from the founder of Lifetimely, a well known SaaS app that was one of the first low-cost high feature apps on the App Store for Shopify. Highly recommend.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Best App

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

So far, it seems to be the best replacement for when we are ready to stop using Gmail for support. Along with its other major AI features and very good pricing, I would highly recommend it, supported by a solid and good support team.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

In my opinion the best software for your CS and also the cheapest. I used Gorgias before and the service was shit, could only ask through email and with Commslayer I have the ability to ask things on Slack directly. So please go to commslayer, I really advice you based on financial opinion and the speed of new features in this software to go to Commslayer. Love team sneakerask

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Started using Commslayer a month ago (because of Shopify), and we are happy still! Woohoo!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Definitely the best for the price

Store

ADYRO

Using app

About 1 year

Total reviews

1

Average rating

5.0