Commslayer: AI Helpdesk & Chat for Shopify

Commslayer: AI Helpdesk & Chat

Helpdesk & chat by the ex-Lifetimely founders
Rating
4.9
Feedback
233
Reviews
Chart
#620
Shopify

All reviews

5 / 5 Share
July 1, 2026

Store Using app Total reviews Average rating
Cubes 18 days 1 5.0
5 / 5 Share
June 30, 2026

If you're looking for customer support without getting ripped off, you've found the answer. Commslayer is AI first, has an amazing MCP and is easily trained. We're stoked on them

Store Using app Total reviews Average rating
boostcous About 1 month 3 3.7
5 / 5 Share
June 26, 2026

Staff are fast, super helpful, and open to suggestions (and they actually implement them).

Store Using app Total reviews Average rating
Numin 11 months 3 5.0
5 / 5 Share
June 23, 2026

Great support and fast problem solving! We appreciate their assistance and easy fixes. The platform is easy to use, comfortable approach and very helpful customer support. Thank you!

Store Using app Total reviews Average rating
Gentle Patches 12 months 4 5.0
5 / 5 Share
June 22, 2026

Very easy to use and the support service is responsive!

Store Using app Total reviews Average rating
Slimove 10 months 2 5.0
5 / 5 Share
June 20, 2026

incredible app for a forever free plan. incredible support, incredibly fast with updates. just the best.

Store Using app Total reviews Average rating
Fomari 16 days 1 5.0
5 / 5 Share
June 16, 2026

Excellent customer support, generous free tier.

Store Using app Total reviews Average rating
MetalThreads 1 day 1 5.0
5 / 5 Share
June 16, 2026

It's really really great. Way better than gorgias and richpanel for sure for a way smaller amount of money. AI is SO Good that you can automated 90% of your tickets easily

Store Using app Total reviews Average rating
ETHNIK LIVING 12 months 4 5.0
5 / 5 Share
June 16, 2026

Insane App for customer service. I get around 30 messages weekly that I can handle now way better than manually before. Also lot of interesting things coming in the future. Highly recommend!

Store Using app Total reviews Average rating
Lumenary Vision 14 days 1 5.0
5 / 5 Share
June 15, 2026

We have used Commslayer in our NZ/AU ecomm business for 1+ years and love this app. The support team are easy to contact for any questions or requested improvements and you are updated regularly with developments in the software. We have had multiple agents using the app at a time and it's great to answer customer replies (using canned responses) or to collaborate with other team members before a reply is sent. Highly recommend!

Store Using app Total reviews Average rating
Push Gummies Almost 2 years 7 4.6
5 / 5 Share
June 15, 2026

Excellent app. Very good value and the team is constantly improving.

Store Using app Total reviews Average rating
Morning Water 7 months 2 5.0
5 / 5 Share
June 15, 2026

Store Using app Total reviews Average rating
FirstMemories 8 months 1 5.0
5 / 5 Share
June 15, 2026

Store Using app Total reviews Average rating
Olyra Butik 2 months 1 5.0
5 / 5 Share
June 15, 2026

Store Using app Total reviews Average rating
Ponto de Amor® 3 months 2 4.0
5 / 5 Share
June 8, 2026

Great app and good support as well. Was having some issues here and there due to a wrong set up from my side and the team helped me out quickly! Would recommend!

Store Using app Total reviews Average rating
Celeste London 27 days 3 3.7
5 / 5 Share
June 4, 2026

Store Using app Total reviews Average rating
Silvery Over 1 year 1 5.0
5 / 5 Share
June 3, 2026

The 2 one Str reviews written by others doesn't reflect our experience. i have zero interest in this business and as a client, they are very very very supportive and responsive. To feel protective over them as a client tells you how we feel abt this wonderful company.

Store Using app Total reviews Average rating
Anothersole.com 9 months 1 5.0
2 / 5 Share
May 22, 2026

I really wanted this to be good but the AI is just really poor at being consistent and pulling the relevant information from the docs. Sorry

Store Using app Total reviews Average rating
The Mushroom Barn 8 months 1 2.0
Developer Reply

Hey, Karri the cofounder here! So sorry for hear this - can you drop a message to [email protected] and I'll personally check what's going wrong with your account? Sometimes the data sync could go wrong/get stuck and end up with AI never getting the context it should've. -Karri/cofounder

5 / 5 Share
May 20, 2026

Gorgias and Zendesk watch out! these guys are going to smoke you! The platform takes a bit of time getting your head around - i got on an onboarding call and the team was really helpful including Bernardo. They are working very hard and there are some growing pains but excited to adopt this product fully!

Store Using app Total reviews Average rating
Calily Bridal About 1 year 9 5.0
5 / 5 Share
May 19, 2026

Insanely helpful!

Store Using app Total reviews Average rating
Vix 19 days 4 5.0
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