Commslayer: AI Helpdesk & Chat for Shopify

Commslayer: AI Helpdesk & Chat

Helpdesk & chat by the ex-Lifetimely founders
Rating
4.9
Feedback
221
Reviews
Chart
#549
Shopify

All reviews

5 / 5 Share
Nov. 16, 2024

Great UI and design, easy to set up and use + very quick support

Store Using app Total reviews Average rating
Made Without About 14 hours 6 4.5
5 / 5 Share
Nov. 8, 2024

Saved so much money switching to this app, works just as well as others and the customer support they provide themselves is incredible. Make the switch!

Store Using app Total reviews Average rating
EarthFlow 6 days 2 5.0
5 / 5 Share
Nov. 3, 2024

Great app! Works well with email and other integration, canned response and the AI features are great!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 25, 2024

10/10. Amazing app, amazing founder.

Store Using app Total reviews Average rating
Masonic Revival 16 days 1 5.0
5 / 5 Share
Oct. 15, 2024

We have previously used Re:amaze and Richpanel, and this app is better. The way the AI is integrated is great. Really happy with it and have already been recommending it to people. And given its free, its a no brainer! Also its great not to have 'powered by richpannel' on every single support email.

Store Using app Total reviews Average rating
Grow Gang 3 days 5 5.0
5 / 5 Share
Oct. 12, 2024

The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.

Store Using app Total reviews Average rating
Watches of Cupertino About 2 months 1 5.0
5 / 5 Share
Sept. 9, 2024

We love Commslayer! We were wary to migrate away from Gorgias but Karri and the Commslayer team have been amazing. Onboarding was quick, the tool itself is simple to use and functions well, and issues are resolved with lightning speed. They are one of the most responsive teams we've ever worked with and their commitment to developing the best CX tool out there is evident in all that they do. Make the switch - you won't regret it!

Store Using app Total reviews Average rating
Larissa Loden 2 months 6 4.8
5 / 5 Share
Aug. 27, 2024

Was evaluating this vs Gorgias and the value and product offering this has is leaps and bounds better for a way better price. If you're looking for a customer support platform with all the essentials you need, look no further than Commslayer! If I could give this 100 stars I would!

Store Using app Total reviews Average rating
bldblz About 7 hours 1 5.0
5 / 5 Share
July 22, 2024

I was about to write "by far the best value for money support platform," but that seems silly when it's totally free. So, instead, I'll just write that it's the best support platform of all the platforms we've used, and we've been through a few: both Gorgias (too expensive), Re:amaze (buggy UI), and DelightChat (also buggy UI). CommSlayer is my favorite — by far. My current favorite feature is the Superhuman-like keyboard shortcuts that allows me to go through tickets blazingly fast

Store Using app Total reviews Average rating
Patina 2 months 3 5.0
5 / 5 Share
July 17, 2024

Gorgias needed a serious competitor and this is IT

Store Using app Total reviews Average rating
Kayode 26 days 1 5.0
5 / 5 Share
July 15, 2024

Incredible product already, even better pricing. No doubt this team will develop this into an amazing product, and it will be the go-to CX platform soon.

Store Using app Total reviews Average rating
Yuzu Knives 17 days 2 5.0
Developer Reply

Thanks for your feedback! We'll do our best to build the "judgeme" of helpdesks. Karri / co-founder

5 / 5 Share
April 24, 2024

Moved away from Gorgias as they were ripping us off with their pricing (otherwise it's a great product). Now I'll get all FB/IG ad comments into our helpdesk for free.

Store Using app Total reviews Average rating
nopeet®store About 1 hour 2 5.0
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