Commslayer: AI Helpdesk & Chat

I've used HelpScout for many years but their pricing was getting out of control. I did the comparison for Giorgias and Zendesk but they didn't seem impressive for what they were charging. I was happy to see a native Shopify help desk app that is free and works perfectly! Looking forward to seeing this app grow.

Just pure value all the way. These guys have solved all the painpoints with running CS for a small-ish store and best of all the price is amazing (free atm). 8/5 stars if it would be possible.

Best free helpdesk app by far, with very functional built in AI. Easy to use and syncs orders well.

My experience with Commslayer has been incredible. I've been a long time Zendesk user for support on another store of mine, and recently opened a new brand. This was the perfect time for me to test something new. So I started with Commslayer. My support team LOVES it and is asking me to migrate the other store to Commslayer as well (I will soon, I tell them!). It's faster, easier, and has the integrations we need directly with Shopify. Not only do I highly recommend Commslayer, I'm baffled why it wouldn't be every owner's first pick.

So far so good. This is my first time using a CX software so don't know much about what to expect. Only thing I know is that is being very helpful compared to just handle tickets over email and to onboard a CX agent to support me. I don't think I am using most of the features but thanks for building this, it's been very helpful so far.

Commslayer is a breath of fresh air! The Commslayer team will make your life 10x easier, the integration is all done for you. The customer service is next level you wont experience this level of care from any other help desk app. These guys started recently but they beat gorgias for a fraction of the price and they are constantly working on new features. I am so lucky to have found this app. These guys are way better than Gorgias, If your looking for a help desk app that actually cares about you or wanting to switch, don't waste anymore time looking just use Commslayer Callum usemanly.com

Great UI and design, easy to set up and use + very quick support

Saved so much money switching to this app, works just as well as others and the customer support they provide themselves is incredible. Make the switch!

Great app! Works well with email and other integration, canned response and the AI features are great!

10/10. Amazing app, amazing founder.

We have previously used Re:amaze and Richpanel, and this app is better. The way the AI is integrated is great. Really happy with it and have already been recommending it to people. And given its free, its a no brainer! Also its great not to have 'powered by richpannel' on every single support email.

The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.

We love Commslayer! We were wary to migrate away from Gorgias but Karri and the Commslayer team have been amazing. Onboarding was quick, the tool itself is simple to use and functions well, and issues are resolved with lightning speed. They are one of the most responsive teams we've ever worked with and their commitment to developing the best CX tool out there is evident in all that they do. Make the switch - you won't regret it!

Was evaluating this vs Gorgias and the value and product offering this has is leaps and bounds better for a way better price. If you're looking for a customer support platform with all the essentials you need, look no further than Commslayer! If I could give this 100 stars I would!

I was about to write "by far the best value for money support platform," but that seems silly when it's totally free. So, instead, I'll just write that it's the best support platform of all the platforms we've used, and we've been through a few: both Gorgias (too expensive), Re:amaze (buggy UI), and DelightChat (also buggy UI). CommSlayer is my favorite — by far. My current favorite feature is the Superhuman-like keyboard shortcuts that allows me to go through tickets blazingly fast

Gorgias needed a serious competitor and this is IT

Incredible product already, even better pricing. No doubt this team will develop this into an amazing product, and it will be the go-to CX platform soon.

Moved away from Gorgias as they were ripping us off with their pricing (otherwise it's a great product). Now I'll get all FB/IG ad comments into our helpdesk for free.