Commslayer: AI Helpdesk & Chat for Shopify

Commslayer: AI Helpdesk & Chat

Helpdesk & chat by the ex-Lifetimely founders
Rating
4.9
Feedback
194
Reviews
Chart
#605
Shopify

All reviews

5 / 5 Share
May 19, 2026

Insanely helpful!

Store Using app Total reviews Average rating
Vix 19 days 3 5.0
5 / 5 Share
May 19, 2026

Great experience so far. Slack channel with the team for any issues which is amazing. Bernado was excellent for providing product demos and support. So much more advanced AI features than Zendesk, and 10% of the price, no brainer. Hope they can stay nimble and keep it affordable. Would 100% recommend.

Store Using app Total reviews Average rating
Overherd 6 days 6 5.0
5 / 5 Share
May 10, 2026

Great app to use on the free plan if you are wanting to have a little better organization in your support inbox and want a support ticket system. That being said I started on the free plan and have upgraded to the basic since the developer is constantly updating and adding new features. It really seems like they take customer feedback into account and I love opening the app and seeing all the changes they make. Truly a great app, highly recommend.

Store Using app Total reviews Average rating
Riverside Designs 10 months 1 5.0
5 / 5 Share
April 30, 2026

Great Helpdesk app, that pushes AI features to the next level. MCP integration with Claude works great. Support and feature requests are taken into account quickly. Highly recommended!

Store Using app Total reviews Average rating
AARNI 15 days 3 5.0
5 / 5 Share
April 29, 2026

Store Using app Total reviews Average rating
His Glory Shop 6 days 4 5.0
5 / 5 Share
April 29, 2026

Just perfect!

Store Using app Total reviews Average rating
RENNBETRIEB About 2 months 5 5.0
5 / 5 Share
April 27, 2026

Store Using app Total reviews Average rating
Novima 6 days 2 5.0
5 / 5 Share
April 27, 2026

As our business has grown, it's become almost impossible to manage reviews, Facebook comments, Facebook messages, support emails, etc. Commslayer has been a game changer to simplify and manage those channels in one place, one login. We're using the free help desk right now but are setting everything up to turn on AI to automate a lot of the things that we're doing manually today. Plus, this system will allow us to plug in part-time support agents to help out during peak seasons. This is a great product. The team is great. They're super helpful and responsive and I have no doubt that this will be the Judgeme of support products for Shopify moving forward.

Store Using app Total reviews Average rating
Jesusdoll.com 10 months 4 5.0
5 / 5 Share
April 23, 2026

Lenie was great, helped me find something in 10 seconds. Responded quickly and efficiently (commslayer customer support team)

Store Using app Total reviews Average rating
Creno Paws About 1 month 3 5.0
5 / 5 Share
April 22, 2026

This is probably the highest-value software in existence right now other than Claude Max itself. Unbelievable polish for an almost-free app, and it just keeps getting better. I recommend this stack 100% of the time to anyone who is in the market, because it's probably the best product in the category I've used, at an amazingly low price. Kari's a benefactor to humanity. I'm a customer for life.

Store Using app Total reviews Average rating
Thrilling Foods About 1 year 3 5.0
5 / 5 Share
April 22, 2026

6 out of 5 stars! This app is incredible. We've been using the app for three weeks and we're already very impressed. We've used 3 other helpdesk apps before, including Gorgias, and Commslayer is far superior. It's easy to use. We love the AI features. The team is very helpful and they continue to innovate! I hope it stays afforadable but it's an incredible tool!

Store Using app Total reviews Average rating
C-IN2 New York 19 days 22 4.1
5 / 5 Share
April 22, 2026

Store Using app Total reviews Average rating
Fynroa 6 days 1 5.0
5 / 5 Share
April 21, 2026

Store Using app Total reviews Average rating
bareen About 2 months 1 5.0
5 / 5 Share
April 20, 2026

incredible value for free. id give 6 stars if possible

Store Using app Total reviews Average rating
Maqiato 9 days 1 5.0
5 / 5 Share
April 16, 2026

Store Using app Total reviews Average rating
Brave Little Ones 11 months 10 4.0
5 / 5 Share
April 16, 2026

Fantastic and affordable helpdesk that has transformed our customer service. So many AI automations that can answer customer queries or gather information from them without having to lift a finger. There's also constant improvements being made to the platform to make it more efficient and easy to use. This is the only helpdesk you should be using for your store!

Store Using app Total reviews Average rating
Balqees.co.uk 5 months 5 5.0
5 / 5 Share
April 14, 2026

Very straightforward platform to use. In my opinion, it's much more user friendly than other platforms like Gorgias. Incredibly responsive team. Very glad we jumped ships :)

Store Using app Total reviews Average rating
VIBAe Australia 3 months 1 5.0
5 / 5 Share
April 14, 2026

I wanted to take a moment to express my gratitude for creating such an incredible product. I thoroughly enjoyed using your tool and it truly made a difference for me. The agentic feature is particularly impressive. I genuinely wish you the best of luck in scaling Commslayer. It’s an excellent product.

Store Using app Total reviews Average rating
IndyGood About 1 year 2 5.0
5 / 5 Share
April 12, 2026

Store Using app Total reviews Average rating
Furlok 2 months 3 5.0
5 / 5 Share
April 11, 2026

This is a great CX app – works well and is MUCH less expensive than other apps. Highly recommend!

Store Using app Total reviews Average rating
Nada Toothbrush Over 1 year 7 4.9
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