Commslayer: AI Helpdesk & Chat for Shopify

Commslayer: AI Helpdesk & Chat

Helpdesk & chat by the ex-Lifetimely founders
Rating
4.9
Feedback
194
Reviews
Chart
#590
Shopify

All reviews

5 / 5 Share
Feb. 27, 2026

Store Using app Total reviews Average rating
Luda's Dumplings 8 months 2 5.0
5 / 5 Share
Feb. 27, 2026

Love Commslayer. So good, really reasonably priced and a very responsive and communicative founder.

Store Using app Total reviews Average rating
ThreefiveThree.com 5 months 1 5.0
5 / 5 Share
Feb. 27, 2026

Love the app, love the founder, love the simplicity in working with AI. Keep going.

Store Using app Total reviews Average rating
Kansū Works 7 months 4 5.0
5 / 5 Share
Feb. 27, 2026

Store Using app Total reviews Average rating
koala straw About 1 year 1 5.0
5 / 5 Share
Feb. 27, 2026

Been using it since nearly the beginning. The team is making great efforts to improve the app and add new features. Fingers crossed that the Youtube comments integration is coming soon! We previously tried Helpscout which did not work well for us and ended in a nightmare experience trying to migrate away from them (they tried to hold our data hostage). We also looked into Gorgias but the pricing is insane and charging per "ticket" for every social media comment is completely absurd, especially for brands who get hundreds of comments a week across social media. Very glad a new player like Commslayer is in the space, and hoping they don't take on VC money and raise prices like the typical software companies do.

Store Using app Total reviews Average rating
NO TOX LIFE 11 months 4 4.8
5 / 5 Share
Feb. 27, 2026

This is the greatest app helpdesk and chat platform ever created. The founder is an absolute crazy man. In a good way.

Store Using app Total reviews Average rating
Félix & Norton Over 1 year 25 5.0
5 / 5 Share
Feb. 27, 2026

Wow, I've been using this app for months and now I can't imagine life without it. Its a game changer for CX and replying to all forms of social media comments and DMs. And the price is amazing. I cant decide if the price or feature set is more impressive. Also they are innovating at a crazy pace and have launched more features in any given week than Big G has released in the last year. Keep it up Karri!

Store Using app Total reviews Average rating
Rainier Watch Almost 2 years 16 5.0
5 / 5 Share
Feb. 27, 2026

Store Using app Total reviews Average rating
InfiniteLove BCN 6 days 2 5.0
5 / 5 Share
Feb. 27, 2026

I've used Georgias and Zendesk previously. This is just as good - if not better - than either one for a fraction of the cost. There is no need to pay $1000s each month for a customer service app. This is the future of SaaS - strong apps that do what you need for a very reasonable price. I ahve been doing this long enough that in my email somewhere is a bill from Zendesk for a $18,000 a year renewal, which is what started me to move to Gorgias and now to Commslayer. This is not a shady company or anything wierd or spammy, its from the founder of Lifetimely, a well known SaaS app that was one of the first low-cost high feature apps on the App Store for Shopify. Highly recommend.

Store Using app Total reviews Average rating
Floky US 12 months 5 5.0
5 / 5 Share
Feb. 27, 2026

So far, it seems to be the best replacement for when we are ready to stop using Gmail for support. Along with its other major AI features and very good pricing, I would highly recommend it, supported by a solid and good support team.

Store Using app Total reviews Average rating
Kitchway 3 months 10 4.7
5 / 5 Share
Feb. 27, 2026

In my opinion the best software for your CS and also the cheapest. I used Gorgias before and the service was shit, could only ask through email and with Commslayer I have the ability to ask things on Slack directly. So please go to commslayer, I really advice you based on financial opinion and the speed of new features in this software to go to Commslayer. Love team sneakerask

Store Using app Total reviews Average rating
SneakerAsk 6 months 5 5.0
5 / 5 Share
Feb. 27, 2026

Started using Commslayer a month ago (because of Shopify), and we are happy still! Woohoo!

Store Using app Total reviews Average rating
Soundium About 1 month 1 5.0
5 / 5 Share
Feb. 27, 2026

Definitely the best for the price

Store Using app Total reviews Average rating
ADYRO About 1 year 1 5.0
5 / 5 Share
Feb. 22, 2026

Simple, works great and continuous improvements from Karri and the team. Love it!

Store Using app Total reviews Average rating
Melina About 1 year 9 4.6
5 / 5 Share
Feb. 22, 2026

highly recommend to any ecom owner/store. You can reduce your CS app costs by 90% and not lose any features or functions that are required, not only that we now have the Ai agent in full force!

Store Using app Total reviews Average rating
SnapWireless 3 months 7 5.0
5 / 5 Share
Feb. 20, 2026

Karri and team have been an amazing product at a very very reasonable price. I left Help Scout for Commslayer and the transition has been fantastic. Definitely recommend this platform for your customer service needs.

Store Using app Total reviews Average rating
Tradlands About 1 year 14 5.0
5 / 5 Share
Feb. 19, 2026

Works as intended. Easy to use and plenty of features if you're looking to get more technical. Very easy to onboard new support agents and keep tickets in the right buckets.

Store Using app Total reviews Average rating
Burbank Cards 26 days 8 5.0
5 / 5 Share
Feb. 19, 2026

This has saved us literally hundreds of hours a month in customer service work! It has made us more productive, increased our sales and conversion rates and been a life saver! Customers now feel heard and valued right away and the responses don't immediately feel like AI! Considering the high prices of most any other option, this is hands down the best value you can get for a customer service tool! Implementation on your own is very hard, but their one time implementation cost was worth every penny and I also highly recommend that!

Store Using app Total reviews Average rating
Genesis Holistic Health About 2 months 1 5.0
5 / 5 Share
Feb. 19, 2026

Scaling a business while down-scaling the hours on customer support, for this monthly price? Insanely good. Good support, frequent updates, great use of AI without demanding to much tech skills across the team. Would recommend to everyone.

Store Using app Total reviews Average rating
11hektar 4 months 3 5.0
5 / 5 Share
Feb. 12, 2026

I'm so pleased we switched from Gorgias, we haven't looked back. We now paying far less each month for a far better product. Switch today, connect it to Claude. You won't regret it.

Store Using app Total reviews Average rating
EBIKE TUNER 6 months 2 5.0
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