Commslayer: AI Helpdesk & Chat for Shopify

Commslayer: AI Helpdesk & Chat

Helpdesk & chat by the ex-Lifetimely founders
Rating
4.9
Feedback
221
Reviews
Chart
#549
Shopify

All reviews

5 / 5 Share
Sept. 12, 2025

Store Using app Total reviews Average rating
GearLit 7 months 12 4.4
5 / 5 Share
Sept. 12, 2025

Amazing product and team. Never leaving.

Store Using app Total reviews Average rating
Bums & Roses 5 months 2 5.0
5 / 5 Share
Sept. 12, 2025

Best Shopify helpdesk app out there—easy to use, packed with great features without costing an arm and a leg, and the team is fantastic at resolving any issues!

Store Using app Total reviews Average rating
Arozen About 2 months 7 5.0
5 / 5 Share
Sept. 12, 2025

We almost spent way more on something else. If you are wondering if all the 5-star reviews are legit .. install it and find out for yourself. The team devs are great and the app keeps getting better. Well worth it.

Store Using app Total reviews Average rating
Inside U 2 months 4 5.0
5 / 5 Share
Sept. 12, 2025

The best helpdesk for the price (probably the best Helpdesk, period). Commslayer is developing new features so fast, making the experience better and better, while not charging the earth for it. Their AI is the best I've seen in the CS space. Karri and his team actually listen to feedback, are always looking to improve and their product, it's a joy for me and my team to work with!

Store Using app Total reviews Average rating
Cancha 4 months 14 4.9
5 / 5 Share
Sept. 12, 2025

i really like Karri and how he conducts himself. we ditched Gorgias for this as every MF is trying to increase prices and suck blood out of ecom brands. things are already tough and we dun need to keep switching out of apps cos someone got greedy. trust me, go with Karri (commslayer) They are serious about their work. Benny - Anothersole.com

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 12, 2025

We switched from another support app and are now saving a lot of money. Commslayer offers tons of features, the AI is great, and new functions are constantly being added. The support team is outstanding and very responsive. Highly recommended!

Store Using app Total reviews Average rating
Wasserfilteroase 4 months 20 4.8
5 / 5 Share
Aug. 24, 2025

We changed over from Intercom (+200 usd/mo) to Commslayer. Hidden gem, basically everything but for a tenth of the price. CRAZY VALUE

Store Using app Total reviews Average rating
Oscar Blue 17 days 4 5.0
5 / 5 Share
July 15, 2025

Perfect for customer support, saves us an absolute fortune compared to other customer support software.

Store Using app Total reviews Average rating
TRS Golf 30 days 1 5.0
5 / 5 Share
July 14, 2025

Easy-to-use UI with great features. Updates come in regularly to keep making things better, and the support is always amazing when you need it!

Store Using app Total reviews Average rating
Parker's Bay 2 months 1 5.0
5 / 5 Share
June 20, 2025

We had used Tawk for over a year, which was an okay system but had many issues that they would never fix. As our business grew, we decided it was time to use a serious system, so we thought, of course, it had to be Gorgias because the cult following made it sound so amazing. Two weeks in, and we just couldn't stand it, especially for the price; it's totally not worth it. We quickly started looking for an alternative and came across Commslayer. I really didn't think much at first, but wow! The system is fantastic and easy to install and use. The UX is out of this world. I was up and running in two days with almost everything set up. The app has heaps of features already, but they are all clear and easy to understand and set up. Sure, the app is not perfect because it's clearly a new app, but if the team keeps going the way they are, the other apps need to really start worrying. Not to mention, the support from Karri, the founder, is amazing. I'm really rooting for this team and excited to see their growth and updates.

Store Using app Total reviews Average rating
Just Calendars 15 days 16 4.7
5 / 5 Share
May 29, 2025

Our rep at Social Snowball recommended you guys to us instead of Gorgias, and we are honestly shocked at how amazing your software is — especially at this price point. Thank you for building such an incredible, affordable product. We’re really excited to keep working with Commslayer!

Store Using app Total reviews Average rating
HNY+ 10 days 5 5.0
5 / 5 Share
Sept. 12, 2025

Karri & his team have built a category killer at a fraction of the price. The solution delivers as promised, actually it's better than advertised. This is the next coming of Judge.me only in the CX space. Proceed without hesitation.

Store Using app Total reviews Average rating
Brooklyn Bicycle Co. 6 months 10 4.7
5 / 5 Share
May 14, 2025

Excellent product. Karri is incredible responsive to feature requests and the dev team seems committed to making this an excellent app. Very pleased to be migrating from Gorgias.

Store Using app Total reviews Average rating
Dayspring Pens About 2 months 3 5.0
5 / 5 Share
May 9, 2025

THE. BEST. VALUE. HELPDESK. We've used most of the bigger CS platforms out there, from Zendesk to Gorgias, and while Commslayer may not have all of the features and integrations, the delta is INSANE. Karri is constantly rolling out new features and changes. Just like how we like to invest in high-delta people, we couldn't be happier with such a crazy high-delta helpdesk. If you're dropping a couple hundred $'s a month on your CS platform and looking for an alternative, you can probably get min 90% of what you're getting with Commslayer. For free. So it's almost infinite value?

Store Using app Total reviews Average rating
Pacagen 4 months 2 5.0
5 / 5 Share
April 15, 2025

Great tool, really customizable and very easy to learn. On top of that, top-notch AI features that work really well !

Store Using app Total reviews Average rating
Tuco Classic 4 days 2 5.0
5 / 5 Share
April 14, 2025

I want to pay for this! Can't belive this is free rigth now. Our team setup Commsayer to move from using an email inbox to a help-desk ticket system. Commslayer does that plus integrates social, shopify chat AND has AI reposnder. Plus you can enable a info/faq style section on your site. These are big store features accessible to anybody now. The pricing cannot be beat. Note, we've also had a support request that was fairly open ended. Then founder got on a call and walked us through our issue (user error). Every time I've purvhased an app and the support had been like this, that is a good sign.

Store Using app Total reviews Average rating
Norse Interiors 6 months 11 4.5
5 / 5 Share
April 11, 2025

Not sure how they keep it free. But I believe it is a game changer.

Store Using app Total reviews Average rating
NELPANDA 6 days 8 5.0
5 / 5 Share
April 3, 2025

It's great! Karri and the team are always improving things too and are highly open to feedback. I've been very impressed after switching from Delightchat.

Store Using app Total reviews Average rating
GYMWASH 2 months 3 5.0
5 / 5 Share
March 21, 2025

Ummmmm how is this free??? I was skeptical at first, but WoW! Currently it just works, and that is beautiful. No frills. Everything you need in one place, help center, and now more AI features for self service. A-mazing!! If your on the fence from switching from a 'big player' just do it. We used Commslayer to get us through airing on Shark Tank and it works better than Intercom (for what we need) at literally no cost.

Store Using app Total reviews Average rating
Lectec About 1 month 3 5.0
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