ConnectPOS

Nov. 10, 2024

Thank you for giving on boarding session APP is good and team member Grace helped so much during onboard session.

Nov. 5, 2024

Only just installed the app so can't say much about it of course, but Max from the ConnectPOS service team was very helpful and a lovely fellow to chat to as well. Once I've had a little time to get to know this service better and I'll return to update this review.

Oct. 25, 2024

EXCELLENT SYSTEM, VERY EASY AND INTUITIVE, THE SUPPORT ALWAYS HELP US FAST AND EFFICIENT, THE SYSTEM IS VERY FRIENDLY, MY TEAM IS VERY HAPPY USING IT, I HIGHLY RECOMMEND IT, I HAVE BEEN USING IT SINCE 2020 ROY

Oct. 17, 2024

Works great with Shopify. Has many features that we couldn't find in other apps. Support has been quick to answer questions and resolve any issues.

Oct. 8, 2024

Great

Oct. 8, 2024

Mia fue muy atenta y muy eficiente con las preguntas que le hice, buen servicio al cliente y nos guio muy bien para conocer las caracteristicas de la plataforma.

Sept. 17, 2024

We tested and paid for ConnectPos for 6 months, Received vey bad support or none at all. Although it was promised there was no Integration with Moneris Card Payments. All they ConnectPOs had to do is sign an NDA. Very poor user interface as well when using Checkout. I really do not know where the 134 customers come from? please let us know

Sept. 7, 2024

We are happy to let you know that your program can help us improve our store and team.

Aug. 29, 2024

Mia was very helpful during our onboarding. Had to make quite a few changes as we're not the easiest of companies to deal with as we have quite a few different requirements regarding sales, credits, gift cards, physical and digital products etc... 5 Stars from us.

Aug. 28, 2024

Have used this for a month and i love it. Easy to set up and use and features that others do not have. I contacted support late on a sunday. Had help and my case fixed in 5 minutes. Top!

Aug. 19, 2024

I discovered ConnectPOS by chance while browsing through the Shopify apps. I had a video call with Natalie, who provided me with expert assistance. Her professionalism and helpfulness were truly impressive. Thank you so much!

July 31, 2024

Mia was absolute fantastic explaining everything, we feel Connectpos 123 Is so much easier than any other pos system we have used. Would fully recommend using Connectpos123 Andy

July 12, 2024

So far our experience with this app has been great! Mia has been very helpful in setting everything up, even when we had trouble with our hardware. She was patient and kind throughout out first meeting. Looking forward to continuing working with them.

July 8, 2024

The best POS company by far and so far the best support team I have used with any app on Shopify. They went above and beyond making every one of my needs a reality.

July 5, 2024

I recently had the pleasure of working with MIA for my Connect POS training, and I couldn't be more satisfied with the experience. From the start, MIA demonstrated exceptional knowledge and expertise in the system, making the training sessions highly effective and informative. MIA's teaching style was clear, patient, and tailored to my pace, ensuring that I fully understood each aspect of Connect POS. She was always willing to answer my questions and provided practical examples that made the learning process much easier. Her professionalism and dedication to helping me succeed were evident throughout the training. Thanks to MIA, I now feel confident in using Connect POS and am grateful for her support. I highly recommend MIA to anyone in need of training; her skills and positive attitude make her an outstanding trainer!

June 17, 2024

great support from Natalie!

May 28, 2024

Cette caisse connectée avec Shopify est un atout pour moi qui participe à un salon de temps en temps dans l'année. Déjà, on peut souscrire uniquement le mois où l'on en a besoin ce qui limite le coût. Ensuite, l'application a une interface classique de caisse. Beaucoup de choses sont configurables comme les produits et/ou catégories affichées. On peut créer des clients. La caisse est accessible aussi bien depuis le navigateur que depuis l'application. On peut créer ses propres moyens de paiement. J'ai eu un petit bug de synchronisation de produits. L'équipe technique a été super réactive en 1h, c'était réglé. Je recommande en alternative à la caisse native de Shopify qui n'est pas aussi aboutie que Connect POS et qui n'est pas accessible via navigateur.

May 16, 2024

This app does not do what it says it does, and support was a bad experience. I was told that if I tried it and did not like it, I could get a refund. I agreed and paid $3300 for the year. Within two weeks, I realized that it would not work for our needs. As soon as I requested the refund, they stopped responding. I would not trust these guys. We gave them $3300 for an unusable product. We ended up finding a much better solution.

May 9, 2024

He estado probando esta aplicación por una semana, empecemos por los aspectos positivos: -La aplicación POS es muy completa da muchas más opciones de configuración que POS PRO de Shopify. -El uso diarío es práctico. -Tiene buenos reportes e informes -La configuración del hardware: lectores e impresora es sencilla. -El interface es mejorable aunque tampoco está mal. -En mi caso ha funcionado en Chromebook (versión web) y Ipad (versión desktop). -El soporte técnico es voluntarioso y responde rápido (luego profundizaremos sobre este tema) - La ayuda escrita es extensa aunque no siempre es resolutiva. -Las estadísticas aunque Shopify no lo integra como un canal de venta si que reflejan las operativas en los reportes. Aspectos negativos: -La gran cantidad de opciones disponibles complica la configuración -Precio adecuado para la opción básica, elevado en las las siguientes planes. - Se instalan dos opciones una version Web en el back office y otra desktop en el POS, ambas versiones aunque son muy similares varian un poco y eso hace que te pierdas un poco. -Mirándolo desde el punto de vista de Shopify hay un plan retail de 69 € que incluye el software de gestión +POS PRO con menos prestaciones que Connected POS pero con un interface más atractivo y práctico... eso sale casi al mismo precio que pagas 27 € por el plan basico de Shopify+42 € de la version básica de Connect POS. -El servicio técnico aunque es rápido y voluntarioso hace Horario GMT+6 lo cual hace que no esten disponibles en Europa a partir de la 13.30 horario Madrid. Adicionalmente se desconectan enmedio de la gestión sin avisarte de que no van a volver hasta el siguiente turno...te quedas esperando hasta el siguiente día a la mañana...se te queda cara de portero goleado. - Las fuentes de los tickets de venta son extremadamente pequeñas y no hay posibilidad de cambiarlas personalmente y aunque hay posibilidad de que ellos cambien el tamaño de fuente para ello debes pagar. Como conclusión final diría que es un buen software y una buena alternativa al software oficial de Shopify POS PRO pero con un precio muy similar en todas las versiones y con un soporte técnico que no estará disponible siempre como lo está en Shopify. La verdad es que aun estoy pensando si decidirme por el software oficial POS de Shopify o por ConnectPOS .

April 25, 2024

Customer service team is helpful and respond quickly. I've had some issues during setting the system up, but they quickly got me into an on boarding session with Mia and will provide direct support with meetings over two weeks if I need them for further help. I'm pretty sure I've got everything set up 100% now after my first meeting with Mia! Their chat feature is also quick and helpful. The system is just different to set up from our old one and after having a walk-through I understand it more.