All reviews

Rating Breakdown

  • 5
    96% (1,842 ratings)
  • 4
    2% (43 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 90% (1,701)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2025

Aurora was extremely helpful and prompt to answer my questions. Thank you very much Aurora.

Store

JADESA

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

Excellent support! The customer rep answered all my questions during the set up phase. This app and the people who support it are excellent!

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

great! super responsive and helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

These guys are the best. The app is great and support is top notch! Getting everything setup exactly how I needed to my store was a breeze and they helped me through every step of the way. The app is robust and I love the abandoned bookings tab that gives me info for how many are trying to book but falling short.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Excelente servicio y lo mejor es el soporte, te ayudan muy rápidamente.

Using app

7 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 15, 2025

Aweful to navigate - chat is quick response but don't seem to know how to ask the right questions to get your needs met. They just tell you yes we can do that without fully understanding what you want. After sharing multiple times what I was looking for, they wasted a TREMENDOUS amount of my time only to find out, oh no we cannot do this. I

Using app

14 days

Total reviews

13

Average rating

2.2

Developer Reply

I am really sorry to read your message because we genuinely tried our absolute best to help you and make the app work exactly the way you wanted. After you left this review, we spent a lot of time together on the live chat (and through email) to understand every detail of your request. We even shipped new features inside the app that were never part of your original plan and that we never advertised. You did not pay for these features but we still built them for you, completely changing our roadmap and reorganizing our team just to match your needs as closely as possible (and i'm proud we were agile enough to make it possible). We also tried to reach you through every possible channel to make sure everything was clear and properly handled. At the end of the day, we are all humans. Getting a 1 star review for things which we went far beyond what was expected is honestly quite tough. We truly did everything we could to solve your issue and adapt the product around your expectations, with the best intentions. If you ever want to revisit the conversation or clarify anything, I will be here to help.

5 / 5 Share

Oct. 15, 2025

Amazing app! super flexible. I'm using it for Nursing services at home and it's working perfectly! the support team is available 24/7 and super prompt with the replies with visual guidance ready to be sent!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Very quick to respond to any issues and impressively fast at resolving them. The booking system is clean and easy to use - fully customizable and simple to set up. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

quick and impressive customer service and set up!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Super rápidos, resuelven dudas con tutoriales fáciles de comprender, no eh tenido ningún detalle. Respecto a la plataforma, Solo me gustaría que pudieran agregar el mínimo de tiempos de servas a menos de 15min, 5 y 10min funcionaria

Store

Mi tienda

Using app

5 months

5 / 5 Share

Oct. 14, 2025

I rarely leave a comment but cowlendar is really a good app. I tried different app on shopify for my venue rental service but none of them could fit me perfectly. Cowlender solved most of my problems and their customer service is excellent. looking forward to seeing more functions

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

amazing as usual. have used them since it was just leo! that was like 3 years ago.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Its been a fantastic experience! John helped us out and got us exactly what was needed, extremely helpful and a fanatic app!! We have tried several different apps in the past but this is hands down the best! Thank you John and the team for the continued support!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Super app

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

Store

aŠady

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Good app, works well, solves the problem

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Still testing - but 5 stars so far.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Great app and fast responsive support, happy to recommend.

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Hi, I experienced som problem in my booking app, and while the customer was waiting to book an appointment, I got brilliantly helped by a member of your team, Theo. Thank you so much, for finding the problem and showing me how to fix it!!

Using app

About 1 month

Total reviews

1

Average rating

5.0