All reviews

Rating Breakdown

  • 5
    71% (67 ratings)
  • 4
    8% (8 ratings)
  • 3
    2% (2 ratings)
  • 2
    6% (6 ratings)
  • 1
    13% (12 ratings)
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5 / 5 Share

May 11, 2020

I've been using creativehub for over a year now, it does an amazing job for artists who want to sell their work, print it, and send it to customers. Quality at The Print Space is their major priority, and I have nothing but thankful clients when they receive their print at home. Over the course of the year, I have experienced ups and downs using this app, however, customer support always has solved my situation, they are incredibly helpful. In truth, they are always improving user experiences and as every progressing business, there will be breaks. Definitely, a way to go in Art printing and selling if you need a lab for your work.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

March 15, 2022

Nice idea. We'd dearly love it to work. But it doesn't work properly. The print quality is very good and people in shipping are great. And they always respond to queries. But the app can be very frustrating and very very very time consuming. To make it work we need three tabs open and to flick to and fro. We'd welcome any suggestions for reliable, high quality alternatives...

Using app

About 3 years

Total reviews

6

Average rating

2.2

Developer Reply

Sorry we were having some issues, we have fixed all known bugs now, so if you could please retry we are confident you will be happy.

1 / 5 Share

Sept. 7, 2019

This app, in theory, provides a really great service! Fine Art printing and a global shipping solution for artists with Shopify stores. The printing quality is really great and the flat fee global shipping is amazing! However, the app itself is buggy and will without doubt corrupt your store. By duplicating products, re-ordering variants, proliferating "broken image" thumbnails throughout your catalog and not updating basic changes (like new paper sizes, prices, and editions), this app will keep you busy all day just trying to clean the mess. And then, to add insult to injury, it will show random products as being Sold Out (which isn't great if your objective is to sell these products!) Basically, any change you make within the app will trigger a destructive knock-on effect in your store. The technical support is poor and under-resourced so don't expect any help when you need it (and you'll need it a lot). It's a great shame that not enough resources have been allocated to the development and support of this app as I believe it has (had) massive potential. My advice; stay well clear of this app until at least the next version (or ten) rolls out. It's simply not worth the headaches.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

sorry we were having some issues, we have fixed all known bugs now, so if you could please retry we are confident you will be happy.

4 / 5 Share

May 12, 2019

Nice app. It gives me a lot of choices. As a personal choice I would like to see some aboriginal art

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 10, 2019

So far, this app seems great! I've been looking for a service like this for a while now. I ordered the paper samples and the small book which were both very useful. The team at theprintspace are very professional and incredibly helpful. I've ordered a print sample from their site. Very happy indeed :)

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 18, 2019

As others here have noted, the art here is very unimpressive. Do better. Also, the app is buggy. I made numerous failed attempts to upload different sizes and file types of logos, none of which were accepted, and a useless cryptic error message was given. The tech support department wasn't much help either. We're moving on to greener pastures.

4 / 5 Share

Feb. 13, 2019

I was going to use this app but Decided not to I don't have anything against us app at all just not for my website

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 3, 2019

I used this app to integrate with my website, so that I have my own Printshop which allows customers to check out through Shopify. I can leave printing in the very capable hands of Printspace, leaving me to do what I do best whist the customer is looked after. Thank you for a great service and a great customer service too. Your help was required and you gave great advice, it is very much appreciated. Thank you for everything.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 31, 2019

Have been declined twice at this moment in time as far as the Art Catalogue section of this App goes and in hindsight it has been for very right reasons. My shop hasn't been ready for taking on such awesome Artwork. I mean the idea of being able to sync up your store with beautiful images created by high profile artists that you can print on demand as Giclee prints while taking a commission is absolutely mind blowing for me! So one would like to explore this part of the app but at this moment all that comes up is an error message. As far as selling your own Art goes this App has worked perfectly. The first delivery turned up within 24 hours. Customer services has been spot on so far. Instant replies almost... Very cool concept! Only firm offering a service like this on Shopify! O, FYI not all of us are supercilious fine art geeks! I’ve had a ganders at the Art Catalogue on the web browser a slight bit and my first thoughts are that it does need updating. But at the end of the day If somone was to tell me you have to go and sell a hand full of sand to some Arabs and your life depended on it i would sell that sand as if it was the best thing since sliced bread and I would sell it for over the asking price. ‍♂️ My point I’m trying to make is even if We only had 3 or 4 options of artwork to choose from that would be enough to set a high brow print on demand company flying....

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 8, 2018

I installed the App in my store about a week ago in the final stages of setting up my shop. I was so impressed at how smoothly the App linked to my store and by the back up from CreativeHub. I opened the store yesterday and am already selling ...customers have said how easy it is to use and that's the benchmark for me. Chapeau, Creative Hub.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2018

Just installed it and exploring the possibilities. Glad I found this great app. This is what I was looking for.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2018

so far so good and keeps getting better! been working with the guys from theprintspace for years and what's nice about them is that they keep updating and improving alongside the photo-industry and clients' needs.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2018

This app is very friendly and easy to use. Setting up is extremely straightforward and my art prints store was up online in just a few minutes, without having to worry about coordinating my online store, sales and limited edition counting with the printing company. It saved me from the extra work of uploading photos and writing the products info twice, to the store and the printing site. The support services are also speedy and helpful, and the flat worldwide shipping rate definitely helped with sales. Overall a great idea.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2018

Overall it was really straight forward to use this app. Really happy so far. Everything seems in good hands.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2018

I have run a successful online gallery for many years and in all my time, creativehub's app is exactly what I have been longing for; print-on-demand art sales of the highest quality! So far the app has worked well, even with my gallery specific requirements there have been few instances where the app does not meet my requirements. The discovery of this app has encouraged me to create a new gallery focusing on photography with the intention of just using the app!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2020

We have been using this app for many years now and it is fantastic. It has allowed us to add multiple print runs to our shop. Beforehand we would have to pay out £400+ for a print run of 50. Now we can set up as many prints runs as we like with absolutely no money up front. The prints are museum quality and the COAs are produced beautifully. The packaging and service is 5 star too. We now have a stream of revenue that couldn't have existed without the Creative Hub. We would high recommend it to anyone!

Using app

About 2 years

Total reviews

2

Average rating

5.0

2 / 5 Share

Nov. 7, 2018

I really want to like this product. I really want to be able to use it my shop. But wow.. The available art is awful.. Just horrible.. Horrendous.. and I don't even know if those adjectives correctly describe just how bad the selection is. Just to be clear, let's go for inelegant and meaningless and ugly as additional adjectives. I guess I should add some clarification on what I was hoping to find. That would be color harmony, some form of beauty presented in a meaningful way, interesting colorblock abstracts, black and white line drawings or black ink illustrations, and anything botanical or flower themed. Just all around generally crowd pleasing stuff really. The eiffel tower as viewed by someone on acid is not art. "F-you" on valentine candy is definitely not art. And these 2 examples are just the tip of the dirty oil-spill iceberg surrounded by ocean pollution (so to speak). Unless the definition of art can include a photograph of a toilet seat, my shoe rack, and perhaps even my vacuum cleaner, oh, and maybe even the untrimmed weeds in my backyard. I honestly don't want to be harsh. I just really wanted to be able to use this app. Truly. I am actually still in a state of shock by the selection...

Using app

Over 3 years

Total reviews

1

Average rating

2.0

4 / 5 Share

Oct. 31, 2018

I'm putting together a shopify site for a group of artists and in general I find the app works well, once you have done all the information on the creative hub end it transporst well to the shopify site. The particular item I and the others like is the room view with the image in place, so if they can develop this more it can only help sales, as most people out there have no concept of how the art might look on the wall. There have been one or two glitches here and there otherwise would have given 5 stars. Creative Hub are very quick to respond, and I know that the print quality is unmatched. I also have my own cartoon work on a similar site, for those remotley interested the sites are www.looksgoodonthewall.com and www.pauldaviescartoons.online both use the creative hub and shopify.All pretty good really!

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

2 / 5 Share

Sept. 29, 2018

Brilliant for uploading and selling my photography prints, but currently I have problems with the vendor choice because it's not showing the vendor which the theprintspace uses anymore and also it never saves my changes to a product.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

4 / 5 Share

Oct. 3, 2018

This is such a good idea - it means I don't need to order or store large numbers of prints or have the hassle of packaging and posting them. It's a fairly new app and has had some teething problems, but most of these seem to have been ironed out now and the Printspace do seem to be genuinely listening to customer feedback and taking it on board.

Using app

Over 1 year

Total reviews

1

Average rating

4.0