Upsell & Cross Sell by SSC
Cross Sell & Upsell by SSC
Rating
4.9
feedback
488
chart
#1,657
All reviews
Review RSS Feed
March 19, 2020
Good app, and very helpful and good support to customize the section in my theme. I appreciated it very well.
Dec. 15, 2019
This app is incredible and beautifully designed. We've generated an extra $3K over the last 6 weeks just from this app. Highly recommended!
Glad we could help you generate value! If you have any feedback, we're always happy to listen and improve. Cheers!
Nov. 6, 2019
Allows ModSock to suggest different sock styles like we would for customers in our physical store. It works!
Sept. 26, 2019
This is a great app to help boost your order values. It is very simple to use and the support team are excellent at helping in any way that they can. I have had great results with this app and will continue to use them. Highly recommen
Sept. 12, 2019
their support was amazing, replied my question really quickly and provided great solution, and fulfilled my request within a few hours
Aug. 7, 2019
We swapped over to this app from another one and it is amazing!! Would 100% recommend, does so much more than the other apps and the support is fabulous. I had a few custom changes that I wanted to make and support were straight onto it.
July 10, 2019
This app was recommended to me and is working amazing so far! Support was beyond helpful and super fast to respond.
July 2, 2019
Firstly, the app does what it says it would do. and is quiet user friendly to use. Looks great as well. Support however is a bit delayed, had to sent out multiple emails. But they finally acme through. Overall - Recommended.
June 20, 2019
So far so good! I love what this app does. At first there was a malfunction, but it was quickly fixed and runs amazingly now. Definitely suggest this app.
June 18, 2019
Excellent customer service. Josh is very quick to respond to queries and went above and beyond in accommodating us. Thanks!
June 13, 2019
Please do not install this app - it has led to major bugs and issues with my website which have still not been resolved. The developer installed code on my site in the early hours of the morning (due to time zone differences) and within a couple of minutes I became inundated with spam emails saying items were out of stock when they weren't. I have now 3 other known issues on my site and despite removing the app and adding security apps there appears to be little else I can do. Shopify have been in contact and do not know what has happened and I am now going to have to spend money to get this resolved. Sales have fallen as my site has odd bugs and strange things going on, I really wish I had never installed this app at all
Hi Helen. When you first contacted us on the night of Tuesday May 28th, we were concerned to hear about the inventory problems you were having. We reached out Wednesday morning but by then you had already removed our app and we could not troubleshoot due to not having access to your store. We requested access again (which you approved) to remove our code, and even made you a video explaining the changes we made and later removed. It's very important to mention, as I did many times before via email and even through a detailed technical video I sent, that OUR APP DOES NOT HAVE ACCESS TO YOUR PRODUCTS' INVENTORY. We did our best to help you, and suggested contacting Shopify Support so that they could help narrow down the problem through their activity & access logs. That said, I find that it's very unfair of you to blame us for issues that: (1) we could not have been technically responsible for (2) that Shopify (who have your full activity & access logs ) can't even explain We're a small hard working team who run an honest business. We'd never dream of disturbing one of our customer's businesses over making a dollar. It's not us. We're more than happy to work with you, your team and Shopify to address any problems and determine who's at fault. All this said, my team and I would really appreciate if you removed your review, because it does not reflect accurate information about our app or how it affects stores.
April 22, 2019
A good starting app for offering Cross Sell in store. So far this app has been really easy to use and has enabled us to serve a mix of generic and tailored product recommendations to all customers. The set up was easy and our development team had no problem integrating this into our theme. The Conversion Stats don't seem to be working which means we need to track the use via another method.
Hi there! Conversion/Click stats bug has been resolved. Please test it out when you can and let us know your thoughts. Cheers!
April 7, 2019
I used this app to recommend specific products on the product pages and it makes the user experience more meaningful. The backend selection of the related product is intuitive and user friendly too. Josh and his team were very responsive in the support in helping to resolve some issues that i needed for my website. Thanks!
April 5, 2019
Great great app, used it to cross-merchandise each collection, very effective and helped consumers navigate throughout the site. Josh was great when we needed help
Jan. 23, 2019
Just amazing support and very useful APP. 5+ stars for support. And 5 stars for this wonderful APP.
Dec. 23, 2018
Quick responses to installation requests and a particularly good job in matching the Cross Sell tablets to my existing Shopify design.
Dec. 3, 2018
We wish we were able to cross sell the same long sleeve blouses with several different jumpers. It is frustrating that just because a SKU is paired with another group of SKUs it is off the table to be cross-sold with other jumpers, etc. We wish there was a more customizable way to have our basic options paired with several different garments.
Nov. 28, 2018
I really recommend this app. I have tried many from the app store but none suited what I needed for my business. I like this app because it gives you the ability to present a range of additional sku's to customers at checkout. Most apps are quite limited in this respect.
Nov. 23, 2018
We had changed over our theme and the people at cross sell helped us set up the app on website again. They were very prompt and helped us very quickly
Oct. 30, 2018
This app is everything I was looking for. You can manually pick your items so it can be very custom. Also the auto scroll feature is the best! Highly recommend. Also the support is very helpful!!