Rating

4.9

feedback

2,547

Reviews

chart

#1,170

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    16%
  • Less than a year
    56%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the agents at CJ Dropshipping. Many users highlighted the quick responses, proactive assistance, and professionalism of their personal agents, such as Yuci, Kyning, Boran Chen, and others. The agents were commended for their support in resolving issues, recommending best-selling products, and ensuring smooth operations for the users' businesses. Additionally, users appreciated the efficiency in processing orders, sourcing products, and handling technical errors. However, there were a couple of negative reviews mentioning issues with order processing delays, unresponsive customer service, and stock availability problems.

Highlights

Exceptional customer service and support from personal agents
Efficient order processing and product sourcing
Positive experiences with specific agents like Yuci, Kyning, and Boran Chen
Negative feedback on order processing delays and unresponsive customer service
Issues with stock availability and unprofessional responses

Rating Breakdown

  • 5
    87% (2,208 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (58 ratings)

Reviews with Text

  • 99% (2,270)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 3, 2026

Billy Shi was really kind and helping in my sourcing request.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Leah is very knowledge and was very patient with me. I find that this whole system CJs is easy to work with and the products are easy to find. If you have a problem all you have to do is reach out to customer service and you find a knowledge assoiate like Leah. I highly recommend both the system and Leah. Thank you Leah and CJs, you make running my store easier and more products for my customers.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

My lovely bro Stifen provided me with great service, helped me find great products, fixed technical problems quickly, reduced prices bcz i have bought alot of goods before. great app, easy to use, best customer support ever. previos agents was great too. highly recommended

Using app

--

Total reviews

6

Average rating

4.3

5 / 5 Share

March 3, 2026

foi muito útil, eu comecei agora e fiz a minha primeira venda e a minha assistente me ajudou com vídeos e detalhes sobre como fazer o pedido a importação e o pagamento das encomendas, sou muito grata.

Store

Oudaryn

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

I am new to this business model I need products for my Online Pet Shop and Percy is assisting me and guiding me through each blockers with uttermost interest.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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