Rating

4.9

feedback

2,486

Reviews

chart

#1,058

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    16%
  • Less than a year
    54%
  • More than a year
    12%

Reviews Summary

The reviews for the CJ Dropshipping Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the agents. Agents like Stan Lin, Bowen Zheng, Gildan, Ruth, Ken, Connie, Box Chen, Emily Liu, Angel Li, Billy Shi, Hugo, and many others are highlighted for their professionalism, responsiveness, and helpfulness. Customers appreciate the agents going above and beyond to resolve issues, provide guidance, and offer solutions. The personal agent support is a standout feature of the app, making the dropshipping experience smooth and stress-free for users. The platform itself is also commended for its wide product selection, competitive pricing, and efficient order fulfillment.

Highlights

Excellent customer service provided by agents
Personalized agent support
Wide product selection and competitive pricing
Efficient order fulfillment
Smooth and stress-free dropshipping experience

Rating Breakdown

  • 5
    84% (2,077 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 99% (2,137)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 22, 2026

Connie Jin provided outstanding customer service. She was extremely helpful, patient, and professional while assisting me with my order issues. She took the time to understand the problem and resolved everything quickly and efficiently. Her support made the whole process smooth. I truly appreciate her help and would highly recommend her service. Thank you, Connie!

Store

Celene

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

I work with Skyla Zhang on CJ, and she was responsive and attentive, also always keeps reminding on my to-do list, or whether it has problem with my orders, shipping, or other related logistics and products. Kudos to you, Skyla Zhang

Store

Auggust

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

My personal agent, Carman Wu, is super helpful. All the queries I have had have been dealt with quickly and professionally. It's very handy having her help. If she hasn't been available, the other team members are also very helpful.

Store

Luwnah

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

I recently ran into an issue with trying to show stock in my online store and had to ask for assistance. I was paired with customer service representative Angel Li and they helped me immensely! The customer service was exceptional and they went so far as to even send me helpful step by step screenshots to make the process seamless and easy. My issue was quickly resolved due to their efforts and I could not be more satisfied with the service!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

CJ Dropshipping is amazing! Fast shipping, quality products, and excellent support. My go-to partner for dropshipping to the USA!"

Store

Wafa

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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