Rating

4.9

feedback

2,124

Reviews

chart

#723

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    17%
  • Less than a year
    63%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team at CJ Dropshipping. Many users mentioned specific agents like Gildan, Ken, Leah, Ruth, and Angel who went above and beyond to assist them with various issues, from product sourcing to technical problems. The dedicated agents were highlighted as a significant advantage, making the experience personalized and efficient. Users appreciated the quick responses, clear communication, and professionalism of the support team. The platform itself was also commended for its ease of use, wide product variety, and reliable shipping options.

Highlights

Exceptional customer support and dedicated agents
Ease of use and wide product variety
Reliable shipping options
Personalized and efficient experience
Professionalism and quick responses

Rating Breakdown

  • 5
    96% (2,036 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,100)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

Cary's has been wonderful to deal with! From order processing help, negotiations, to order fulfillment. CJ Makes it easy to track and fulfill all of your orders.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

I recently received assistance from a fantastic personal agent, Kyning Huang, who was able to assist me in getting all the exact information I needed to start listing and selling a product from my supplier. He was a great help!

Store

My Store

Using app

--

5 / 5 Share

Dec. 3, 2025

Angel Li was so very helpful and professional with helping me figure out why my listings from CJ Dropshipping to Shopify was not fully syncing to my website. She provided screenshots walking me through the process. It's now fixed. 5 star is not enough. Angel deserves a 10 star. Thank you, Angel, for your hard work and patience

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Support service is quick, to the point, and they actually solve your problems. what a concept ha. Shout out to Ken for his help today, thanks again.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Très professionnel, très à l’écoute, réponse très rapide, je recommande !

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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