Rating

4.9

feedback

9,893

Reviews

chart

#536

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    10%
  • Less than a year
    76%
  • More than a year
    11%

Reviews Summary

The reviews for the CJdropshipping Shopify App are mixed, with a combination of positive and negative feedback. One customer experienced a significant delay in shipping due to the wrong product being received by CJdropshipping, leading to dissatisfaction and a potential loss of a client. The customer service response in this case was deemed inadequate, with the offered compensation of a $5 discount on a $20 order being considered unacceptable. On the other hand, many other customers praised the app for its excellent customer support, fast service, and dedicated agents such as Ken, Paulo, Bonnie, and Angel. These positive reviews highlight the professionalism, responsiveness, and helpfulness of the customer service team at CJdropshipping.

Highlights

Mixed feedback with positive and negative aspects
Customer service quality
Shipping delays and order issues
Inadequate compensation for service issues
Dedicated and helpful agents

Rating Breakdown

  • 5
    94% (9,335 ratings)
  • 4
    2% (160 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (183 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 20, 2025

Mandy Helped me get better shipping prices, shoutout to Mandy and CJ team

Store

Evoleta

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2025

Krise Qi is easy to talk to and have so much patience. He explained and answered patiently all my questions. Excellent customer service !!! 5 stars!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2025

I recieved very quick feedback from Jolie regarding my questions. Very helpful, i can only recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2025

Once again, I received great help and my questions were answered quickly. A big “Thank You” goes to Jolie!

Store

Lavacoo

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2025

Joean Gu was incredibly responsive and made the entire sourcing process smooth and stress-free. His attention to detail and commitment to quality truly set him apart—highly recommended!

Store

Orvion

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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