All reviews

Rating Breakdown

  • 5
    90% (2,287 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (62 ratings)

Reviews with Text

  • 99% (2,352)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 28, 2026

PRODUIT DANGEREUX ET ILLÉGAL (Réf: SH2603050806051301800). J'ai commandé un échantillon de ce complément alimentaire ingérable pour vérifier sa conformité avant mise en vente sur mon Shopify. Résultat : aucune étiquette en français, pas de marquage CE, aucune liste d'ingrédients conforme. C'est strictement interdit en Europe. Le SAV refuse le remboursement malgré les preuves. Signalement officiel fait à la DGCCRF (SignalConso). Un fournisseur qui cache la non-conformité de ses annonces !

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

March 21, 2026

They have a great website full of nice items, but they dont verify the items that vendors post. I have had to refund 3 clients in 6 months. Im sure at one time, this company was doing great. 2025 and 2026 have been disappointing. I was even told when products were no longer avalible, that listing would be removed from my store. Nope, they said I had to go through each one manually to remove. I have over 7000 listings. not happy. its been a waste of time

Using app

11 months

Total reviews

3

Average rating

3.7

1 / 5 Share

March 15, 2026

Arina Dong is such a. pathetic support person, she just disappeared on me when I asked her simple question about label because she did have an answer for me, she just kept connected me to AI. this is how these people are like Arina, who dont deserve to be on support team. CJ is really bad when it comes to support- STAY STAY AWAY

Using app

About 1 month

Total reviews

3

Average rating

3.7

1 / 5 Share

March 9, 2026

STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! If you care about your health and care about your business and most importantly care about your customers STAY AWAY!!!! this company will turn your life and business to HEL!!!! 1- Their Inventory management is a LIE! in a month i sold around 10 products from CJ and 8 of them ware out of stock and 2 of them took over 25 days and still not delivered and also tracking data shows nothing to say where it is. 2- They just list items that are not even exist. So it is just hurting you and frustrate you 3- IT has not happened but there is a possibility they list and describe something but you will get totally different product. 4- The tracking number they provide is not correct and even exist. They give you fake tracking and it is not accurate. I sole few and immediately they provided a tracking and 5 days later they came back to me and said out of stock. so i dont understand if it is out of stock how tracking gets generated and say it is on the way??!?!?!?! In General STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!!

Using app

About 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

March 2, 2026

Store

Vector

Using app

4 months

Total reviews

2

Average rating

3.0

1 / 5 Share

March 1, 2026

Problème de livraison, de fourniture. ça ne fait que quelques mois que je suis chez Cjdropshipping et depuis ma première commande rien ne va. Beaucoup d'erreur de commande, de mensonge et d'incompréhension de leurs part ce qui n'est pas pro et je ne suis pas le seul à le dire (beaucoup de témoignage négatif sur Reddit et trustpilot)

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 26, 2026

This is terrible. Orders are always pending processing, tracking information is never updated, and customer service replies are always stuck in a queue. I do not recommend this app.

Store

My Store

Using app

1 minute

1 / 5 Share

Feb. 20, 2026

If I could give CJdropshipping a zero star I would. PLEASE STAY AWAY!!!! They will say your order is being shipped and then wait almost a week and then say supplier cannot ship order. Once you ask for refund, they will send your refund to their wallet even though you asked for refund to be sent back to your card you used and it will cost you to get that money. STAY AWAY!!!!

Using app

18 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 16, 2026

awful experience. poor customer service

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 7, 2026

The experience was terrible. I placed a batch of orders, and they only told me a week later that the products were out of stock and couldn't be shipped, even though I had checked their website before placing the order and there was plenty of stock. I contacted their customer service, but their response time was extremely slow, and each time it was a different person, and their responses were very unprofessional. If you want your store to thrive long-term, never use this app.

Store

My Store

Using app

3 minutes

1 / 5 Share

Jan. 30, 2026

STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! If you care about your health and care about your business and most importantly care about your customers STAY AWAY!!!! this company will turn your life and business to HEL!!!! 1- Their Inventory management is a LIE! in a month i sold around 10 products from CJ and 8 of them ware out of stock and 2 of them took over 25 days and still not delivered and also tracking data shows nothing to say where it is. 2- They just list items that are not even exist. So it is just hurting you and frustrate you 3- IT has not happened but there is a possibility they list and describe something but you will get totally different product. 4- The tracking number they provide is not correct and even exist. They give you fake tracking and it is not accurate. I sole few and immediately they provided a tracking and 5 days later they came back to me and said out of stock. so i dont understand if it is out of stock how tracking gets generated and say it is on the way??!?!?!?! In General STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!!

Using app

About 1 month

Total reviews

3

Average rating

2.3

1 / 5 Share

Jan. 21, 2026

First, I want to clarify that the reason I'm writing this review is that they don't start shipping within the agreed timeframe. After you've worked with them for a while, they'll slowly start changing your original 8-15 day delivery time ("they claim it's the fastest") to 25-35 days (or even longer, or because the time is so long, items often get lost in transit, forcing you to refund customers, but they won't). They'll constantly change the shipping methods and speeds you paid for, and you can't do anything about it because they're still using the "so-called shipping methods" you paid for. Then, you'll receive a lot of customer inquiries about why their orders haven't been delivered, leading to negative reviews on platforms like your store that can't be hidden or fixed. They'll try every means to avoid refunding you, such as for orders canceled immediately after placing them, damaged goods, etc. They start off well, getting you to use their app, but then you'll encounter all these problems.

Store

My Store

Using app

2 minutes

1 / 5 Share

Jan. 16, 2026

There are just too many problems. The product page shows it's in stock, but after placing the order, it shows as out of stock? And then they want me to pay a huge "adjustment fee," severely impacting the product's profit margin. It's absolutely terrible.

Using app

1 minute

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 31, 2025

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 2, 2025

Support is dumb, keeps asking the same things. Worst dropshipping I’ve ever used.

Store

HomeNN

Using app

About 23 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 3, 2025

非常差的应用,客服也不理人,库存管理一直显示缺货,客服也解决不了

Using app

14 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 18, 2025

DO NOT TRUST CJdropshipping — Our Real Experience We trusted this company and ordered 1 item — and then the nightmare began. This company really doesn’t know how to do business and is unreliable. If you plan to work with them, here’s exactly what will happen to you, in the order it happened to us — because we lived it. 1- We placed the order on September 12, 2025 — delivery date showed September 29, 2025 (at least 17 days for delivery). This is a disgrace. Orders are delivered late. 2- Our customer bought the Ribbed V-Neck Wide Strap Tank. They regretted it immediately because the product was so bad it wasn’t even a product — the fabric wasn’t fabric. We were utterly embarrassed in front of our customer and couldn’t even answer them. This is shameful. They say every product is inspected, but that’s a lie — if they had actually inspected, they wouldn’t have dared send such garbage. We have no idea how they had the nerve to ship that. (Understand what you’re buying before working with this company.) 3- Our customer wanted to return the item immediately — understandably. Normally returns are paid by the buyer, but how can we ask the buyer to pay return shipping to China for an item that is literally trash? Return shipping would cost more than the product. This is even worse. (If you work with this company, this is another problem you’ll face — we’re ashamed to even write this while they have no shame shipping garbage.) 4- We immediately opened a ticket and emailed them on September 30. Guess what — they replied on October 6. No joke. We’re about to lose our minds. This company doesn’t understand e‑commerce: merchants must respond to customers within about 2 hours (worst case 24 hours on weekends). CJ took 6 days to reply. This is a disgrace. If you work with them, be prepared to be embarrassed in front of your customer — support replies take 6 days and you will lose customers and reputation. For customer service we had to act immediately: we refunded the customer in full, apologized, and issued a gift voucher — but the ad spend, effort and time we spent to make that sale are gone. That customer will never buy from us again because CJ sent trash. 5- When they finally replied, what did they say? It’s not worth reading, but know this: they shamelessly told us to send the garbage back to their China warehouse so they could refund us. By then we had already thrown the item away and refunded the customer. Now they’re asking if we returned it to their China depot — seriously? Product $30, shipping $40 — the product is trash. (In short: CJdropshipping won’t stand behind their products, they won’t refund you properly, they humiliate you against your customer and write arrogant emails.) If you plan to work with them, think twice. We lived all of the above — experienced it firsthand. If you want to be scammed, lose money, lose customers, lose reputation, and receive patronizing and useless support emails, then go ahead and work with CJdropshipping. The choice is yours — don’t get involved; take our advice and avoid them.

Using app

5 months

Total reviews

23

Average rating

1.9

1 / 5 Share

Sept. 24, 2025

Do not use this company in the US because they have poor customer service and will delay your orders consistently. Their inventory is never accurate, and the quality of their products are getting worse. This must be acceptable internationally, but I guess that is what you get for free dropshipping company.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 31, 2025

ihr beschafft und versendet für mich , also es stimmt nicht . Ihr kümmert gar nicht drum und bedeutet das wir selber irgendwo versand und kompliziert einstellung suchen müssen.

Using app

2 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 30, 2025

My account manager, Roxane Liu is the worst agent you can imagine! Not responsive, not solving problems, only generic and incompetent answers! My previous agent was amazing compared to Roxane, but she left for some reason. I asked to speak with her supervisor to discuss the issues i have with her and that she is not responsive to my messages on time, not solving problems, not giving even information as to what is happening with my orders! Solve your logistics delays and agent issues before your most consistent clients leave you! Because that is what will happen soon if the situation didn't change! What's funny is that i recently reached LEVEL 4, suggesting i have "order processing priority", but instead my orders are still delayed even more than before!

Store

HYKLE

Using app

Over 1 year

Total reviews

19

Average rating

2.0