CJdropshipping: Much Faster

Nov. 7, 2025

Kerin has been very helpful. Fast with his replies. Speaks good English. Many have not been as attentive but Kerin has been great!

Oct. 15, 2025

Cjdropshipping agents are always available for clarification, explanations and more. Angel, Alicia, Sita have been very helpfuk I am going to receive my first orders soon. So I cannot say about orders yet.

Sept. 17, 2025

All the agents on the platform have always treated me very well and been very friendly. When I raise a problem with them, 90% of the time they solve it quickly or tell me what solution I should take. As for the platform, it is not very intuitive. It is quite difficult to link products to the store and understand the entire process involved in shipping to the customer. The platform could be greatly improved. Its employees are all very professional.

June 25, 2025

I find CJ human agents like Sini Liu extremely helpful in tracking order although the platform can be intimidating and could do with a better overal design they have helped drive my business on platforms such as Shopify and eBay.

June 13, 2025

Today's service was very good. A special shoutout to Bonnie Gu, who did everything to make the conversation flow and answer my questions as best as possible. She was kind and professional. Thank you very much.

June 3, 2025

Appreciate "Alley" Service on Cj Dropshipping. Answering very quick and nice . She's doing a good Job .

Feb. 4, 2025

April has been awesome every time I had issues or questions, she is helpful and patient with me. After using the app for over 1 year now, there are a few updates I would like to see to streamline some of the functions.

Jan. 20, 2025

JE MET 4 juste par se que la compréhension entre l agent et moi est pas toujours facile mais sinon ils reactif et présent.

Dec. 18, 2024

Great platform for sourcing and shipping products. Thanks you Stacey and Kibree for being so helpful

Nov. 9, 2024

Oct. 8, 2024

Super app, only one star deducted because the search function isn't optimal. Otherwise, a super fast and helpful service. Available at any time. Praise and thanks to Ruth for the support. I definitely recommend the app.

Sept. 12, 2024

Good platform with a large selection of products and competitive prices. However, product info is often incomplete or missing. Leah was very helpful in providing the needed details.

Aug. 6, 2024

I have been using CJ Dropshipping for my e-commerce business, and I am thoroughly impressed with their services. The platform is user-friendly, and the range of products available is extensive, catering to all my business needs. Shipping times have been consistently reliable, and the product quality has met my expectations. A special thanks to Agent Ken Yang, who has been exceptionally helpful throughout my experience. Ken’s prompt responses, attention to detail, and dedication to resolving any issues have made a significant difference. His support and professionalism are truly commendable, making my dropshipping journey smooth and hassle-free. I highly recommend CJ Dropshipping to any e-commerce business owner looking for a reliable and efficient dropshipping partner. Their exceptional service, combined with the outstanding support from agents like Ken Yang, sets them apart in the industry.

Aug. 5, 2024

Miya Huang is one great reason to recommend this app. Miya's attention, willingness to offer best guidance and the resolve shown to research for best advice proves to be indispensable.

July 23, 2024

Haven't completely understood why there's an address error issue when orders have been made via TikTok shop each time, but kribee Huang has been very helpful for me to understand the whole process of fulfilling orders and navigate through the app. Thank you :)

July 4, 2024

Thanks to Suki Huang.

March 2, 2024

Just started my shop and I am in the testing phase and so far customer service has been good. I have been working with Ashely wu and she has been very helpful in guiding and explaining things.

Dec. 8, 2023

I have not started selling yet but so far the support Lea Zhang is giving me is great. Also, the fact that you can ask the support at any time of the day makes it very easy to work whenever you want to without having to wait for hours until you get a response. Unfortunately shipping prices are a bit high and the processing time is quite long but I guess that's the price you have to pay to have this big variety of products available.

Nov. 3, 2023

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved. Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues. I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Sept. 22, 2023

Cj is a very good platform for storing and shipping parcels around the world. A special thanks to my agent Aoki Gong who does an exceptional job as an intermediary. She is reactive, and finds solutions for me when I have problems. I recommend CJ.