All reviews

Rating Breakdown

  • 5
    91% (2,309 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (62 ratings)

Reviews with Text

  • 99% (2,374)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2023

I've had multiple questions and concerns. ALL of them have been resolved by my agent Roxane via Whatsapp. As of now, I can definetely say customer service is quick and effective.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Great support for my agent John. Always stays on top of things and keeps us updated with our shipments

Store

BENNYS

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 9, 2023

Hello, I wanted to express my great satisfaction with agent Alina Liu for her professional and exceptional work. Alina worked with me on a recent project and I was impressed by her competence, diligence, and professionalism throughout the process. Alina was very effective in her communication with me and was able to respond quickly to all of my requests. She also demonstrated great attention to detail and worked diligently to ensure that all information provided was accurate and complete. Thank you,

Store

Adhocia

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 8, 2023

CJ Dropshipping is great! Miya Huang from support have helped me out so many times, i recommend CJ :)

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 8, 2023

I was facing an issue with regard to delivery time. Alan Yang helped me a lot. Very satisfied with his support.

Using app

27 days

Total reviews

16

Average rating

5.0

5 / 5 Share

March 5, 2023

The service clients make quick answers and good help for any troble. really appreciate. Waiting to see if the delay of delivery to my orders will be ok !

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Works great for me and I am always getting good support from my agent Saturn =) Overall I think the app works good.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Great Platform for Dropshipping. Also, Estella is a great Agent, helped me with my custom packaging and any questions regarding Dropshipping. Always there and fast contact! :)

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

CJdropshipping is a great platform for eCommerce business owners. They offer a wide range of quality products and excellent customer service. I highly recommend them for anyone looking to start or grow their online store.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

The greatest and best fulfillment App in Shopify! My support agent - Mango is very supportive and prompt enough to help with my order fulfillment, without all this assistance, my Q4 would not have been so successful. Thumbs up to Mango and CJ!

Using app

About 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 22, 2023

I highly recommend this app, my agent Lori Wu has lived up to my expectations, they are very serious and hard working. Thank you very much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

The customer service is very knowledgeable and responsive! Whatever questions I have they are always there to answer. I work with Suki and that is one knowledgable person!!! Rebecca and Ken and both very productive and always on time with their responses.

Store

SMODDO

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

The customer service is very good with my agent John Tao. He helps me to solve a lot of issues instantly. He is really helpful and always remind me before I aware the problems.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2023

La atenció al cliente es muuuuuy buena. Chris Ou me ayudó mucho. Las respuestas son más rápidas que en otros canales de compra y venta, y entienden lo que significa atender un problema con mucha distancia de por medio. Siempre te tratan con paciencia y atienden todas tus dudas, además, conocen bien la plataforma donde trabajan.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2023

I just started doing dropshipping not long ago, and I got very quick replies from Rebecca and she was able to answer my questions and help me out immediately! It’s refreshing to have great customer support :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

I was provided excellent service from Connie! All my questions are answered extremely fast with very informative answers. Extremely satisfied!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Very good app helping my business good customer service. Bonnie Gu is one of your agnts she is extremely nice and helpfull very efficient. She answered all my questioned and i was able to finish my task

Using app

5 months

Total reviews

18

Average rating

4.8

5 / 5 Share

Feb. 8, 2023

fast, reliable, supportive good conditions i like CJ ^^ the sourcing option is nice too and superfast

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

The customer service was amazing Alan Yang Thank for helping me through all the processes that went through all print on demand products , I really recommend to anyone who is ne to CJ to go first on cj customer service, you will learn very fast on how to use the products if you are a buyer or want any other business . Thank you Once again Alan Yang.

Store

Royqa

Using app

21 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 5, 2023

As soon as I want to know something, my agent is always there for me. Top service and great communication. Thank you Bruce lin on

Using app

7 days

Total reviews

1

Average rating

5.0