All reviews

Rating Breakdown

  • 5
    96% (2,037 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,101)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2025

Working with Box Chen、Luria Xie 、Ricky and Billy at CJ Dropshipping has been such a great experience. They’re always responsive, friendly, and really go the extra mile to help when a problem arises. they makes everything feel simple and stress-free, and I honestly appreciate the support they’ve given me. Big thanks yto you Box Chen and the hole team for making everything easier for me!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2025

Very good customer service on the website, thanks to ricky for the great help and assistance.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2025

In the beginning, I had some trouble figuring out the system, but I quickly got the hang of it. I also have a great agent, Leila Zhuang – highly recommended to work with her.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

I have been working with Kerin on a complex premium project, and I am extremely satisfied with the service. Kerin is always responsive, professional, and patient, making sure every detail is clear before moving forward. The communication is excellent, updates are consistent, and I always feel supported throughout the process. Thanks to Kerin’s help, I can confidently scale my brand knowing that everything is handled with care. Highly recommend! Bah

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Thanks Alley for helping through my first order. Quick and understandable response.

Using app

2 months

Total reviews

3

Average rating

3.3

5 / 5 Share

Sept. 26, 2025

I'm amazed at how well CJ dropshipping works! I was assigned an agent named Elizabeth, and she's so helpful! I give them a solid 5 stars. Thank you, Elizabeth, you're the best!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Alley from CJ Dropshipping has been incredibly helpful and professional. She explained everything clearly and patiently, making the whole process much easier to understand. Great support!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

My experience with CJ Dropshipping has been excellent! My CJ agent Stan Lin is always incredibly helpful—quick to respond and always proactive in finding solutions whenever there’s a minor issue. Having Vject as my agent truly makes the whole experience outstanding from start to finish. He's consistently supportive and goes above and beyond to ensure everything runs smoothly. I really appreciate his dedication and professionalism!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

As always, Vject Wang provided outstanding customer support. He answered all my questions promptly and addressed my uncertainties with clarity and precision. His polite and professional attitude makes the interaction very pleasant. I truly appreciate his efficiency and dedication to helping customers. Excellent service every time.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Ken was incredibly helpful, professional, and patient throughout the entire support process. He quickly understood my issue and resolved it efficiently. Excellent service—thank you, Ken!

Store

LuvToys

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Billy Shi was really good, he help me to fix and setup my product and make it available to sell

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

I would like to express my sincere appreciation for the excellent customer service provided by CJ Dropshipping, and especially by Connie Jin . Since working with Connie, I have been truly impressed by: • Her responsiveness – every time I had a question or concern, Connie replied quickly and efficiently. • Her professionalism and clarity – she explains things in a simple way, provides effective solutions, and guides step by step without leaving any confusion. • Her attention to detail – she takes the time to fully understand the issue, double-checks information, and never gives generic answers. • Her positive and helpful attitude – always polite, patient, and willing to go the extra mile. Thanks to Connie, my experience with CJ Dropshipping has been smooth, pleasant, and reliable. I truly feel supported as a customer. I highly recommend CJ Dropshipping, and I want to give special thanks to Connie Jin for her outstanding work.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Connie answered quickly and precisely to the questions I had so I was able to move on and understand the services provided. Exellent assistance.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Thanks Bean

Store

KYNKÉ

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I needed help with a complex order and Angel was a great help. Stayed with me until it was completed. Very thankful she made so easy. I have found CJ to be the best fulfillment partner. If one of the other platforms doesn't come through, they always do. My go to!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Jonathan Yan is an excellent representative. He has been assisting us professionally and efficiently throughout the process. His knowledge, responsiveness, and courteous attitude made the entire experience smooth and pleasant. He truly goes above and beyond to ensure customer satisfaction. Jonathan deserves a solid 5-star rating — highly recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

CJ has been so helpful all the services offered, the people on the other end really listen, hear and get you the answer you need to do what needs to be done. Starting a new business and not knowing everything on what to do and how to do it , it sure helps with this support. I am so appreciative of this type of support. Thank you so much Ken Cheng and Max, super helpful agents.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

“A huge thank you to Charlotte,Aron,Billy, for her outstanding support! As a beginner in CJ Dropshipping, I had so many doubts and difficulties, but she has always helped me with incredible speed and contagious enthusiasm. She is so patient and manages to make even the most complicated things super easy to understand. With her, I always find the right solution in just a few minutes! Thanks to Charlotte, everything feels easier — truly impeccable and professional assistance. ”

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Working with Luria Xie was great she sorted out my custom packaging issues quickly and understood what i needed.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Luria Xie patiently rectified the issue I had with integrating CJ with Shopify. She was amazing and I'm happy for that.

Using app

5 days

Total reviews

3

Average rating

5.0