All reviews

Rating Breakdown

  • 5
    95% (2,399 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    3% (66 ratings)

Reviews with Text

  • 98% (2,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2026

Very happy. I had problems with fulfilling my order, and i needed it done as soon as possible. Connie Jin from customer support custom made my orders and i was able to fulfill them right away. THANK YOU Connie Jin!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Fast and helpful customer support. Thanks to Soya! :)

Store

Vinenci

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Love this app! Super easy to use and does exactly what I needed for my store. The features make things way simpler, and everything runs smoothly. Huge thanks to Ken from support absolute legend for helping me out so quickly!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2026

Happy with this Service. Bonnie and Lincy are great and supportive when you need them

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

Very quick to response and easy of communication with my Agent Gildan too. Serve the customer until the problem is resolved. very happy with the assist and help.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

Linda Feng was spot on in helping navigate some concerns of mine regarding variants... I look forward to getting her to handle my concerns because she's patient, professional and very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

Je remercie Connie pour avoir bien répondu a toutes mes questions Super et très clair

Store

LUMX

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

I’m writing this review to express my sincere appreciation and respect for the sweetest and kindest private support agent, Yuci Cao. I’ve been using CJ Dropshipping for quite some time and have had both good and challenging experiences. However, ever since I connected with Yuci Cao, my overall experience has completely changed for the better. She is incredibly supportive, proactive, and always goes above and beyond to help. She consistently provides special attention and outstanding service, making every process smooth and stress-free. She’s not just a great advisor, she genuinely feels like a friend. Her responses are always fast, and she is extremely polite. I truly feel lucky to have been connected with her, as she has made my experience with CJ seamless and flawless. She is a real asset to the company, and I couldn’t recommend her highly enough.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

Im working with cj for a while now ands going amazing. Aidan is een really good agent that react fast and is available 7 days a week. Exactly what i need for scaling our business!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

I'm new to CJ Dropshipping, and I've found it has a huge variety of products. Uploading products to my Shopify store is also incredibly fast. My agent, Kyning, has recommended many best-selling products, and I hope I can earn more money!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

CJ dropshipping is a very useful software, especially when I encounter problems I don't know how to solve or tricky issues. I ask my personal agent, Boran Chen, for help, and he promptly resolves these issues for me. I quickly learn how to handle similar problems on my own, and I am very grateful to Boran.

Store

Goshen

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

great service , highly recommended as they assign personal agents. Jocelyn has been helpful

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Alley Bee was extremely helpful in helping me fix a technical error, and fixed it for the future as well so I don't keep running into the issue. She also had very quick response time. Very thankful for Alley.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Thanks Michelle for your prompt help,very efficient and fast.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Great customer service and overall service provided! Highly recommend using this app and the corresponding site for all your dropshipping needs! They are very fast and professional! Skyla helped me create a custom variant for my store, she was able to contact the supplier and add any adittional requests to the product.

Store

NovaLux

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

I’ve had an excellent experience working with CJdropshipping, and in particular with Soya. Soya is truly an essential link between my customer service team and CJ. She responds quickly, thinks proactively, and consistently follows up until issues are fully resolved. In a dropshipping business where speed and clarity make all the difference, that level of support is not a luxury — it’s critical. What I value most is that she takes ownership. She doesn’t just pass messages along; she makes sure things actually get done. That reliability creates stability in our operations and directly impacts our customer satisfaction. Without Soya’s support, it would be significantly harder to manage volume and maintain service standards. She makes a real difference in our day-to-day business. Thank you, Soya — your work is highly appreciated

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 27, 2026

Excellent support from Zia (CJ Dropshipping). Zia has been consistently fast, clear, and highly efficient in handling every request. Communication is smooth, follow-ups are well managed, and solutions are always provided promptly, even in urgent situations. Her professionalism and dedication truly stand out. Very satisfied with the support received. Highly recommended.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Solid Platform with Great Support CJ Dropshipping has been reliable for my business overall. Agent Zara has been excellent - responsive, clear communication, and always helpful in resolving issues.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Macie has been fantastic in helping me source the right products. She’s great at liaising with suppliers, ensuring everything runs smoothly, and always keeping me informed throughout the process. Her professionalism, attention to detail, and proactive approach make working with her a breeze. I highly recommend Macie to anyone looking for a reliable sourcing partner.

Store

ELORYN

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Billy was very helpful and patient when assisting me on the CJ Dropshipping dashboard. He walked me through the process and was very thorough.

Using app

About 1 month

Total reviews

3

Average rating

5.0