All reviews

Rating Breakdown

  • 5
    96% (8,941 ratings)
  • 4
    2% (155 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (174 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2024

I had an exceptional experience with CJ Dropshipping, thanks to Marian Chen's outstanding assistance. Marian provided prompt and helpful support throughout the entire process. I highly recommend CJ Dropshipping, especially with Marian Chen's expertise and dedication.

Store

Masory

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2024

Lahne is the best of the best consultant on Cj dropshipping. No matter what request I ask he is always there to assist me quick and in his best ability. He is super friendly and funny and he always know how to put a smile on my face. I can not thank Lahne enough he has helped me so much and I wouldn't want another person to help me. Thank you Lahne!!

Store

LIVLUX

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2024

Love it, so easy to use. Customer service is AMAZING! So grateful I changed to CJ. Thanks heaps!

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

March 6, 2024

I'm leaving this review because CJ is impossible to work with for the time being as nothing is going right. I'm not even getting into the quality of products and their price feasibility because I haven't been able to give it enough time. But I will give CJ a chance to correct issues and will be open to removing this review if they perform the necessary fixes. So far they haven't been addressing their issues and indicate that they are not aware of their issues. I have already added about 500 items a few days ago and spent hours yesterday adding to queue a lot more. There is a glitch that doesn't let you do the following 1. List in bulk 2. List with the lowest shipping option 3. List with RRP correctly. The listings will display a price that causes you to lose money on a sale. 4. List correctly with your own set formula. The result price on Shopify is a miscalculation causing you a loss or a high price that will turn away customers. Moreso, I cannot believe that they don't have a feature to change prices automatically for listed products (other companies do). So you have a flawed and glitched price setting feature that you can't even attempt to correct once your items are listed. You would have to delete everything and start from scratch, only to find yourself in that endless loop. They also make it hard for you to find out a total you'd be paying to decide whether to adjust the price of a product their price setting feature messed up. So all in all it's NOT user-friendly by any means. Customer service has been addressed all issues specifically after I put in the time to elaborate. It's up to them whether they want to fix this and get back to me.

Using app

7 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 6, 2024

Very good customer service (agent), I had a problem and "Jolie" solved my problem by explaining everything well.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 6, 2024

I am pleased to link my Shopify store with CJ. I am very new and was nervous too when I listed my first product. I was confused at first but a wonderful person by the name Leah came to my rescue and assisted me by answering my questions that gave me courage to trust CJ products and services. Thank you Leah.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Sourcing of products became real easy after using cj and their customer service is excellent Very helpful and gives a very quick response Eugenia deng one of the agents at cj helped me understand the system made it easier to find different types of products thanks Cj and Eugenia Deng

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

I have queries and 5 stars to Suki Huang for assisting me to my satisfaction . Really skilled in dealing with customer service.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2024

Unconsciously, I have been using this platform for some time now, during which I have interacted with many customer service representatives. They have all been diligent, patient, and capable of assisting customers in resolving various issues. Speaking of one whom I greatly admire, her name is Yana. I believe she truly embodies the essence of customer service. Almost any time of the day, whenever I have a question, just a message on WhatsApp and she responds promptly. Moreover, her responses are thorough, demonstrating her willingness to invest time and effort into learning new knowledge and communication skills with customers. Additionally, she is enthusiastic, polite, and capable of resolving all kinds of issues comprehensively. Communicating with her feels like chatting with a long-time friend! Thanks Yana, you are great^^

Using app

9 months

Total reviews

3

Average rating

5.0

1 / 5 Share

March 6, 2024

doesnt properly sync to store look elsewhere

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 6, 2024

Amazing support by Cristina Chen who clarified my doubts in a straightforward and clear way! Thank you for your great service at CJ Dropshipping!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Outstanding customer service! April Smith has been incredibly helpful, always responding promptly and finding solutions to any inquiries I have. With a fantastic product selection, competitive prices, and speedy shipping, I highly recommend this platform.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Working with Alexis Wong has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need.

Store

My Store

Using app

6 months

5 / 5 Share

March 6, 2024

one of the best apps a dropshipper could use, I recommend Agent April, she solves every Problem and ist always there for help

Store

My Store

Using app

2 months

5 / 5 Share

March 6, 2024

Excellent customer service from Leina. Fast response and quick actions!! Well done

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Large selection of products, can find a supplier for your product. Great service. Very quick to resolve all issues. excellent customer service and support. Special thanks to Connie

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 6, 2024

Very good help by Mrs Vita. Always there to answer my inquiries when needed. Really nice to work with you

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

This is a great platform for drop shipping which also gives a list of options for shipping. The customer support is also fantastic. As a newbie I stuffed up something. When I clicked the speak with a human option, I was immediately connected with Alexis Wong, who swiftly helped me out in fixing the problem that I had caused myself. It was really nice to get a swift response, which saved me a lot of time.

Store

eTrixie

Using app

7 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 6, 2024

Gildan was very easy to communicate with; definitely deserves a raise.

Store

Opulent

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 5, 2024

Im working with cjdropshipping and i got an amazing service from lea. She help me with any details and any question i had.

Using app

5 months

Total reviews

1

Average rating

5.0